Questions tagged [customer-account]

Denotes questions related to customer accounts management.

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Required symbol is not showing for my cus tom field(customer attribute) in edit form from My account page in magento 2

The required symbol is not showing near my custom field(customer attribute) in the edit form from the My account page in Magento 2 But When I submit the form, it shows The validation required message. ...
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Magento 2 How to get Admin Customer Edit Page edited Tab details

Please check the screenshot highlighted part, How can I get which tab is edited when save the customer
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31 views

Customer success messages disappear too fast in magento 2

Once the customer completed the registration, the success message hide too fast? Kindly guide me to any solution to sort it out?
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Magnento 2 add file upload field on customer registration page and display in backend

I am trying to upload a file(mostly likely image) from customer registration form.
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11 views

Magento 2.3.5 Customer getting wrong reset password link in email

We have 2 store_view and both are pointed on the different domain. Desktop Store URL: www.example.com Mobile Store URL: m.example.com Customers are sharing on the website. Customer account ...
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Magento 2, make new order status visible on frontend for customer account

I have created a new order status refunded from admin->settings->order status, it is possible to have this order status visible for customer account, so when I make a credit memo for an order, ...
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68 views

Magento 2 How to stop spam / fake customers

I have a lot of spam customers registered even I have already enabled Captcha validation on Customer creation form, but I wonder why there are still many fake / junk customers registered everyday. ...
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33 views

How to remove thousands of fake customer accounts?

I'm trying to remove all fake customer accounts, but first I need to unsubscribe them from my newsletter, I have around 600k fake accounts to remove, trying to run it via admin massive action I got ...
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15 views

Hide saved cards and newsletter subscriptions from Customer Account sidebar

I was led to believe that if the following code was added into 'Magento_Customer/layout/customer_account.xml', this would remove them options but they still remain visible even after doing the ...
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47 views

magento 2.4 customer login time increase up to 1 year or more

i want to my customer login time increase when he is one time logged in after when he/she open browser it must logged in and i have below settings increased but not affecting in my store Go to System &...
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How i can change email validation magento 2

When customer go to create account (phat : /customer/account/create/) the email validation fail in this case daniel@example.cm, how i can change this validation to improve this ?.
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63 views

Magento 2.4 - product images & product names in the order history page on the customer account tab

I want to load product images & product names in the order history page on the customer account tab
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48 views

How to add custom password in magento 2

I am wanting to create a password record in the customer_entity table. And after the user creates an inviting account it will save the user password in it.this is my current code UpgradeSchema.php ...
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getting error when view order in my account section magento2

After placing an order when viewing the order I am getting the below error in my account section. Type Error occurred when creating object: Magento\InventorySourceSelection\Model\Address, Argument 1 ...
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How to share customer data between 2 websites in the same Magento install?

Magento 2.4.2-p1 Smartwave Porto theme extensions from Amasty I've manually duplicated our 2nd website because of problems we were having (as can be seen here: 'Unique constraint violation found&#...
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Class Magento\\Eav\\Model\\Attribute\\Data\\Email does not exist error comes when trying to create a customer using API Magento 2.4.2

The below JSON only I requested in V1/customers API but I am getting the error while trying to create the customer { "customer": { "email": "test@gmail.com", &...
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  • 300
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How to edit the error message when a customer login is incorrect

While there are many posts with this exact question, none of the answers are helpful in the slightest. People are linking file sources as if I have access to each individual file on the website. All I ...
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42 views

How to add a newsletter checkbox into Magento customer login form

I want to add the Newsletter checkbox into the Magento2 Customer Login form, when the user clicks the submit button the form validated the email and password, and the newsletter checkbox's state (only ...
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214 views

How to send welcome email with reset password link in Magento 2 programmatically

I want to create a customer account in Magento 2.4 from cron. And I want to send a welcome email with a reset password link. I have found a few articles that helped me to create a customer account. ...
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23 views

Disable First & Last name in customer account and pass the existing value to POST

I want to prevent customers from changing their first and last name once they're registered but I want to allow them to change the password in a customer account. I added disabled = "disabled&...
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I have multistore website, stores are like A, B, C, D and its respective country is W, X, Y, Z. country selection based on website entered in magento2

I have a multistore website in magento2 my stores are like A, B, C, D and its respective country is W, X, Y, Z and I have limited shipping like I want shipping only for four countries. suppose ...
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23 views

The differentiate between login from checkout page and login from my account in Magento 2.3

The client's requirement is the redirection to the checkout page when it is logged in from the checkout page(Proceed to Checkout) in normal Magento2 not to respect to Cart Item(s) count. And if it has ...
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3 answers
134 views

Add password field when create customer from admin panel

I disabled the customer register from the frontend and I want only to create customers from backend. when I create customer in (Customers -> All Customers -> Add New Customer) I want to specify ...
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2 answers
62 views

Customer Name Length Validation Not Working

We've recently had some issue with spammers using the registration page to send spam emails. We've enabled the magento captcha but are still seeing the spam emails being sent. I've seen others online ...
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29 views

Magento 2: Error on customer account creation from frontend after uprade from 2.3.0 to 2.4.3

I am getting this error on creating a new customer account after upgrading from Magento version 2.3.0 to 2.4.3: Please help.
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35 views

Magento customer login hangs on some accounts

I have a magento 2.4.2 install, and some customers can't login into their account area, the website just hangs. They don't get no error or anything. It was that bad that it brought down a whole server ...
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Sign In / Sign Out is not working in topmenu.phtml Magento 2.4.2

I am trying to add sign-in in the mobile menu, so I had designed the menu according to that but when in default I had given the Sign In link once he signed in I will show the My Account link. I used ...
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  • 300
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37 views

How to stop to add same address Multiple times in Magento 2?

I have faced a problem regarding on adding same address multiple times like I don't want to add it multiple times same address. Any Help is appreciated.
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  • 526
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20 views

Magento 2.4.2: Remove redeem it option from store credit

I want to remove redeem section from store credit tab in customer account. Does anyone know how to achieve it.
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1 answer
27 views

New page in account dashboard

This is my current customer_account.xml file I am able to get the tab to display inside of the account dashboard but I am not able to render the page I need. My current file path is html/app/design/...
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  • 47
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2 answers
126 views

500 internal error when customer/account/create posts a details

I have been recently assigned to a Magento website that runs on version 2.3.7. The error of this site is a PHP Fatal error: Call to a member function create() vendor/magento/module-customer/Model/...
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1 vote
2 answers
147 views

Magento 2: display registration/sign in screen before checkout ONLY if specific SKU exists in basket

We have a project where in most cases we want checkout to be guest only However, if there is a particular SKU in the cart we want the registration/sign in box to be presented when they click through ...
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21 views

How to avoid using exit when redirecting from Observer

I have an observer that is triggered when a user creates an account. In the execute method I have the following code: public function execute(\Magento\Framework\Event\Observer $observer) { $...
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2 answers
128 views

Magento 2: Redirect to specific page on customer registration fail

I have made custom registration form which uses Magento's createPost for creating a new customer. On registration fail it is redirecting to customer/account/create I would like it to redirect it to ...
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  • 548
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User gets logged in but still shows error message in magento 2.3.3

My customer gets logged in successfully into their account but still magento shows error message. https://nimb.ws/GicM2b How to resolve this?
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  • 700
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131 views

Magento 2.4 Customer Login - Refresh page

I'm running into an issue on a Magento 2.4 website with 2 websites ( the one is on a seperate subdomain ). Some customers cant login using their credentials, the page just reloads without any errors. ...
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  • 211
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28 views

Magento 2.4: Company user not able to see the transaction done by Company admin

I'm using Magento 2 Enterprise Edition. Using B2B feature, I have created a Company account and added a Company user for that company. As a Company admin, I can see all the orders placed by company ...
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  • 470
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1 answer
21 views

Magento 2 : Make customer name optional while creating customer & saving address?

Is their any way we can make customer lastname as optional while creating & saving customer, also when we save customer address from $order->getBillingAddress()->getData() ? code for ...
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  • 367
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1 answer
245 views

How to add default telephone field in customer registration form in Magento 2.3.6

I want to add default telephone field in our website Create and Account form. I enable Telephone field under Store >> Configuration >> Customer >> Customer Configuration >> ...
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  • 23
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1 answer
111 views

Hide link navigation customer account on specific condition

I'm would like to know if it's possible to hide a navigation link of the Customer Account dashboard depending on a condition. For example, I would like to display this block only if customer has a ...
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1 answer
79 views

Module Disable/Uninstall Issue - Magento 2.4.0

I installed a module, But that was conflicting with the account dashboard, So I uninstalled that module and remove that extension folder from Code. But now my account dashboard is still not working, ...
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26 views

Account Information Link in Customer Dashboard is not working - Magento 2.4

Account Information Link is not working in customer dashboard, when i click on this link then getting below error.
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1 answer
188 views

Magento 2: Customer Account Reorder button not showing

I have activated reorder in my magento 2 website. Now I wanted to build the functionality where if the customer click on the reorder button it will add all the products in the cart except for disabled ...
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53 views

My Account page Back to My Orders link how to move after Order Information in magento 2.3.6

My Account Page Sales order invoice page Back to My Orders link how to move after Order Information in magento 2.3.6 http://magento2.com/sales/order/invoice/order_id/22361/ vendor/magento/module-...
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2 answers
32 views

Account navigation new link

I'm new to Magento. In my Magento 2.3.3 project, when adding a new link to my account navigation and I want to show the content in the right-side container block. Unfortunately, when I press on it, it ...
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1 answer
65 views

how we can use only alphabet on the customer username in the magento 1.9

How can i add validations for only alphabets in First name and Last name fields in Customer registration form?
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1 answer
33 views

Blocking .ru Bots

I've been getting a number of bots with an email that ends with .ru - I was hoping to stop them from creating customer accounts on our system. I've seen a few SQL functions that will remove existing ...
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1 vote
2 answers
82 views

Magento 2.3 customer register after redirect to previous page

In default magento functionality : customer register after redirect to my account page but I want to redirect previous page My code : <?php namespace Vendor\Registerredirect\Plugin; use Magento\...
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61 views

Possible to using SQL query to get last 30 minutes created account from Magento?

Possible using SQL query to get last 30 minutes created customer account from Magento? I want to run a cron job that it can get the last 30 minutes created customer account id. so base on ID, I can ...
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  • 508
1 vote
1 answer
85 views

Group product price is featuring as $0.00 in the wishlist section in the Customer Account Magento2

If I add any group product to the wishlist, then the product price display $0.00 In the customer account the Wishlist section. How to add the minimal-price in the wishlsit in the customer account.
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