0 
Magento 2.4.2-p1
Smartwave Porto theme
extensions from Amasty

I've manually duplicated our 2nd website because of problems we were having (as can be seen here: 'Unique constraint violation found' - when updating existing orders )

I have done the following:

  • set up a new website, store and store front
  • connected the new website to the existing categories (from the old 2nd website)
  • I've gone through the products and added them to the new website
  • I've added the new website/store/storefront to the appropriate CMS pages and blocks
  • I've added extension configuration to include the new website

Then I've done a test order and:

  • The great news is - I don't have the same problem with updating orders which I had on the old website (as referenced above)

  • there are, however, 2 problems:

    1. The websites do not share the same customer information (login info etc.)

    2. I get the following Error after submitting an Order:

    Invalid Form Key. Please refresh the page.

(the order is submitted but the Error comes up which will annoy customers)

How to resolve #1 and #2 above?

UPDATED on November 23rd, 2021:

What I want to do is the following:

I have these websites in the same Magento install:

  • website 0
  • website 1
  • website 2
  • website 3
  • website 4
  • website 5

I want to share customer information only between store 2 and 5. Would I be able to use this Export/re-import process?

-> System -> Data Transfer -> Export -> select website 2 in the 'Associated to Website' drop-down here:

enter image description here

Then Import this into website 5? Would this work?

I have tried the Customer Export and re-import as stated above but it does not appear to be working. Would anyone know why that might be? I have documented that in more detail here:

I have created an identical website/store (ID in database 8) to another existing website/store (website ID 2) and everything works except logging in

Improve this question

1 Answer 1

Reset to default
0

If you want to have single account for all multi-stores you have to do the following:

1 Share customer accounts

You can configure this feature here: System -> Configuration -> Customer Configuration -> Share Customer Accounts.

Improve this answer
3
  • Thank you for that Gohil. I saw this was an option in the Admin panel. I was hoping to just share 2 websites (not all). If not possible, what would happen to accounts that had the same user name/password on 2 different websites? Does turning this on merge the already created accounts or does that only work going forward? There surely must be a way to only share the customer information between 2 websites in the same Magento install and leave 1 other website out of it?
    – Allysin
    Commented Nov 23, 2021 at 6:17
  • it will share only customer.. customer can able to login through same credential on both site. please check once how its working.
    – Gohil Rajesh
    Commented Nov 23, 2021 at 11:25
  • Thank you trying to help. I decided to go through the route of Exporting customers from website/store 2 and re-import into website/store 8 but it doesn't work (does not log anyone in). Would you happen to know why and how to fix this? More details are here: magento.stackexchange.com/questions/350109/…
    – Allysin
    Commented Nov 24, 2021 at 23:36

Your Answer

By clicking “Post Your Answer”, you agree to our terms of service and acknowledge you have read our privacy policy.

Not the answer you're looking for? Browse other questions tagged or ask your own question.