Questions tagged [enterprise-1.14]

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20 views

Magento which model is correct for getting the quote in the cart?

I have tried every different combo of model that returns a quote in order to try and find the one that has the quote for the current customer's cart. So far none of them work, and I can't figure out ...
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17 views

system.log from getFeedData() they are filling up my logs

Every time I am checking my system.log file I would always find the following warnings. ERR (3): Warning: SimpleXMLElement::__construct(): Entity: line 1: parser error : Space required after the ...
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15 views

How to redirect http url to new https with 301 redirection in magento 1 from csv file

I am trying to redirect http url (abc) to https url (xyz) with Perminent redirection (301) from csv file in magento 1 Enterprise Edition. I got this link for community edition (core_url_rewrite is ...
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0answers
29 views

Magento 1.14 admin page showing 404 error

We have a scenario where 5000 + admin user needs to access Magento 1.14 admin panel. It is not necessary that they will all need to access admin panel concurrently. If a single user logs in, the page ...
2
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0answers
27 views

M1: How to invalidate the fpc manually for a product page?

I need to investigate an issue around full page cache (fpc) in M1, because we sometimes receive 404 errors on product pages when the cache is invalidated - and no 404 pages anymore after the cache has ...
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86 views

Loads of system error logs in Magento 1

For instance when i'm clearing cache i get some errors and they are pointing to a core module here: 2018-10-04T15:20:26+00:00 ERR (3): Warning: SimpleXMLElement::__construct(): Entity: line 1: parser ...
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2answers
111 views

Applying shopping cart price rules to one brand

We have over multiple brands on our site. I want to create a rule “30% off when you spend over $100 on that brand” Problem is if you have another brand in the cart that takes you over the $100 ...
2
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0answers
30 views

Modification to core files

A developer modified some of our core magento files... not sure I trust the code... Our profiler is saying "mage::dispatch::routers_match" and "mage::dispatch::controller::action::predispatch" are ...
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1answer
21 views

Why would some products show aggregate ratings half what they should be?

We have a couple products in Magento 1.14.0.1 enterprise that their aggregate rating is 50% the amount stored in the database. Once a product rating is wrong, it won't go ri. I've added additional ...
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1answer
66 views

Magento 1 enable captcha on multiple website

I'm running and old website M1 EE 1.14. The captcha under System->Configuration->customers->customer configuration can be enabled easily. However, when I switch the configuration scope to ...
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2answers
576 views

Index Management - Process taking a long time

I have an issue with my Index Management job stuck in "Processing". I have read about it and found out that I can check if the reindex process is running by checking in MySQL, which I did. It is ...
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1answer
44 views

How to enable index options

I cant reindex manually most of index options, how can I do to enable it ?
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0answers
104 views

How to maintain the customer's active quote after Magento 2 database migration?

As per our client requirement, after our Magento1 to Magento2 data migration they expecting that all the active quote customers should not loose their cart items when they back. To be more clear, A ...
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1answer
177 views

How to clean Magento enterprise large size *_cl tables

I have magento multidomain website hosted, Automatic cleanup of such tables setting: System > Configuration > index Management > Index Clean Schedule is on but still the size is not reduced. Total ...
1
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1answer
317 views

How to install Magento security patch for Enterprise Edition (Commerce)?

How can I get Magento patches for Enterprise Edition (now Magento Commerce), I have followed: http://devdocs.magento.com/guides/m1x/other/ht_install-patches.html#get-ee but not getting the exact ...
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1answer
27 views

Magento 1.14 : Maintenance page for different stores

If I have a magento install with several stores, how to configure the errors map, in order to have specific maintenance pages for each store. The structures of the stores are app/design/frontend/...
0
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1answer
55 views

Magento 1 EE: Onestep checkout Grand Total Issue

I'm facing the weird issue, On the Checkout page, on load Grand Total is displaying correctly. but when I choose the shipping method it add the tax value to the Grand Total (even when the backend ...
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0answers
11 views

Magento Enterprise constantly goes to installation, even though I set the DB from the dump

I have a database dump from an old development machine for my Magento Enterprise (version 1.14.1.0), and I set the secure and unsecured URL correctly in the database so that it points to my files ...
1
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1answer
860 views

What is the most battle tested official goto configuration for Magento1 using nginx?

By doing some googling I've found this as the only documentation that seemed "official" regarding nginx. Is it really that the official Magento1 nginx configuration only sits in this quite "obscure" ...
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0answers
60 views

Magento Performance using image Optimization tool

My current Magento EE1.14 website is loading around 9 seconds with enabling Varnish Cache, Merging JS and CSS, Having Nginx web server, enabling Zend Opcache, running page warm up scripts, enabled ...
5
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1answer
221 views

Having some type of cron issue which is giving loads of the same report

It's very generic and I'm not really sure how to go about debugging this one. I probably get about 50 reports per day and it's all the same thing. a:3:{i:0;s:0:"";i:1;s:1210:"#0 /var/www/new/releases/...
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0answers
217 views

Secure payment by CyberSource and Merchant Reference Code [closed]

Lately, as of just a couple days ago our Merchant Reference Code in our EE 1.14 have been really wonky. Notice the 32 digit alpha-numeric code that is being generated. Here's what it should look ...
1
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1answer
156 views

Pagination adds additional pages with same products

When I go to some categories on my site and click through to the end of the pagination, it is adding additional pages with the same products. For the categories that this is happening on, I have set ...
5
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2answers
2k views

SUPEE-9767 issue : Add to cart issue, Enterprise Full Page Cache

Shortly after applying the SUPEE-9767 patch we started to receive complaints from customers that products could not be added to cart from the product detail page. We are sometimes able to reproduce ...
7
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2answers
787 views

SUPEE-9767 issue : Design Exceptions with Enterprise Full Page cache

SUPEE-9697 has broken the Design Exceptions functionality of Magento Enterprise with Full Page cache. This feature is normally used for serving a mobile theme. To recreate the issue (with full page ...
1
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1answer
314 views

Magento 1.14.3 category page cache issues

After upgrading from Magento EE 1.13 to 1.14.3.2 we have started seeing issues with category pages when full page cache is enabled. We have a infinite scroll implementation where the next page ...
0
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1answer
68 views

Magento EE 1.14.3.2 Solr Version

Which version of Solr does Magento EE 1.14.3.2 support out of the box? Is it still 3.6.2?
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0answers
58 views

Magento Enterprise controller override issue

I am Trying to override magento controller but no luck Here is my config.xml <?xml version="1.0"?> <config> <modules> <Ktpl_Custom> <version>0.1....
2
votes
1answer
142 views

Changelog tables and optimizations

In newer versions of Enterprise Magento ships with change log tables (See Mechanics of the new Changelog Tables (ex: catalog_category_product_cat_cl) for more information on how they work). Now these ...
1
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0answers
288 views

Custom CMS Form Fields - Database Issue?

Magento Version: 1.14.2.2 (Enterprise) Background / Problem Using the following as a guide, I successfully created a module that adds custom form fields (fb_og_image and fb_og_video) to CMS pages (...
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1answer
294 views

After enabling Google Tag Manager, Paypal Express checkout breaks

When going through the one step checkout process, Paypal Express is encountering an error where the page is not being properly redirected. By debugging into opcheckout.js, in the function ...
0
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1answer
97 views

Redis FPC persistence across multiple sessions

Running into an issue with Magento REDIS FPC. It seems that pages are only cached for a session and those cached pages are not usable between sessions. I would like cached pages to be shared between ...
0
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2answers
48 views

Proper steps for translating from CSV file in magento

I want to translate some text using CSV file by going through following steps. Created CSV file named "Mynamspace_Mymodule.csv" in app/locale/en_US/ and feeded it with my translations like, "text to ...
0
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1answer
116 views

Magento cache showing old product images on page zoom

So I've updated a product image, I've cleared the image cache, css/js cache, and the magento caches. When you zoom in and out on the page, the browser functionality, the images change back to the old ...
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1answer
3k views

My NGINX configuration is now throwing 404 Not Found nginx/1.10.0 (Ubuntu) EE. 1.14

I'm going to try and make this as detailed as possible because I feel like I've tried everything and at this point just need another set of eyes on everything. I'm running a cloud server and I've ...
0
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1answer
617 views

Add a MySQL index key to a column in Magento 1 flat tables

How can I have the Magento product flat tables (catalog_product_flat_1 etc) built with a MySQL index (key) on a specific column? It seems that by default each flat table has these indexes: PRIMARY ...
0
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1answer
359 views

Display wrong price on list page when multi store

I am using Magento EE 1.14.3.0 with multi store and has configurable products. Product is the configured with price, special price and for associated simple product given price with - number. ...
2
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1answer
438 views

Admin catalog -> Manage products grid not showing

After upgrade from 1.14.2.4 to 1.14.3.1, product grid in admin side is not showing products. The page just opens blank. No clues why this is happening. The console is clean, not showing any error. ...
1
vote
1answer
286 views

Application response time increase after flushing Redis object cache

So, today we attempted to migrate object cache from "local file storage" to Redis for our store on Magento EE 1.14.2.4. After placing the connection details in local.xml and manually clearing var/...
2
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2answers
437 views

Getting Customer Tracking number via SOAP API

I have a developer who is saying he can not get the shipmentIncrementId to get the tracking number. http://devdocs.magento.com/guides/m1x/api/soap/sales/salesOrderShipment/sales_order_shipment.info....
0
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1answer
494 views

Abandoned cart emails are not sending

looking for some advanced help here. I am working with abandoned cart emails and I can not get the emails to send on command (by using the admin>run now or via command line: "php cron.php" ...
1
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1answer
989 views

The table 'catalog_product_index_price_tmp' is full error

I faced one strange issue with product saving on Magento EE 1.14.2.4. This issue appears only when I save exactly one product, I'm able to save other products without any problems. Here is screenshot ...
0
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1answer
431 views

Reduce the size of the CL tables

I would like to reduce the size of the _cl tables in EE 1.14 catalog_product_index_price_cl | 1572.00 | | catalogsearch_fulltext_cl | 1512.00 | | ...
1
vote
1answer
45 views

Product Visibility preventing coupon code

I (someone I am working with) have a magento store ( well you already know that or I won't be posting here ). I have set up few products and few promotions. Some of the products have catalog and ...
0
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1answer
152 views

Make payment method active only for API

To start I have already modified the check/money order payment method to be available only in admin (That worked, but not via the API) The problem is that the method is not available to the V1 API. ...
0
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2answers
106 views

Giftcards orders

Trying to change the default state/status for orders that have only giftcard products. Tried to find an event I can "observe" to achieve that but no luck. Also tried to change the setting in System > ...
1
vote
1answer
1k views

Too many redirects on one website

Magento EE v1.14.x, CentOS 7 We already have a website/store/view shop which works fine, listening on 'shop.mydomain.co.uk'. We just tried adding a new website/store/view by: Registering 'shop2....
5
votes
1answer
723 views

MageReport: “Malicious code found, you are vulnerable” - possible false positive?

I get a warning for one of our sites on magereport.com about the famous Credit Cart Hijack: Credit Card Hijack detected? But there is nothing added to "Miscellaneous HTML" or "Miscellaneous ...
1
vote
1answer
244 views

SOLR gives suggestions but no results

I have a new version of SOLR 3.6 with Magento 1.14. I am getting search suggestions with the correct number but I do not get results. I have tried cache clearing, re-indexing etc. One side note: I ...
0
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1answer
775 views

Configurable swatches on category page showing Out Of Stock Products

I am working with a site and currently the configurable color swatches show every single out of stock associated products' swatch color on the category page, but not on the product info page. Is this ...