Questions tagged [order-status]
Denotes questions related to order status management.
376
questions
0
votes
0answers
7 views
Confirm order once customer pays via paypal
I have a question related about Magento 1.Like below
"As there should be no need to confirm order once customer pays via paypal or sage, after payment page, customer should directly see order success ...
0
votes
0answers
13 views
Reload page after mass action on sales order grid
I created a new order status called Printed that has to be assigned after the mass action Print invoices on sales_order_grid.
I created all the custom logic to achieve the result. The only problem ...
0
votes
1answer
84 views
Magento 2.3.3 showing Pending Payment status after successful order complete
I have configured Website Payments Pro Hosted Solution in magento 2.3.3 for paypal and card payment methods.
When placing an order using paypal, once the order is successful, order status changing to ...
0
votes
1answer
30 views
Enable Ship Button Based on Order Status
When a customer placed an order , We will place order in processing state. After that QC team will pack the order when the QC is completed then they will change the order status to QC Passed .
Now i ...
0
votes
1answer
17 views
Magento 2.2.10 change cancelled order to pending
Is it possible to put orders which been clicked in cancel from admin and do a check if the check fails keep it as pending
2
votes
0answers
14 views
Magento 2.2.10 cancelling orders from admin
If I cancel order from admin the status change to rejected and the item status change to cancel as I expected.
Is it possible if I could move the reject status to cancel too?
If there is anything I ...
0
votes
2answers
35 views
Magento 2.2.10 is it possible to get all the orders status is pending?
I want to get all the orders where the status is pending.
I want to do a second check where if the item status is cancelled.
Is this possible to do?
0
votes
0answers
8 views
Magento 2 how to get all the orders with pending as status and manually update the status to cancel
Magento 2.2.10 that’s the version I am using.
Is it possible to get all the orders where the status is pending and manually update the order to cancel if that’s possible
0
votes
2answers
46 views
Can i save every order placed with custom payment method to order status complete?
I have integrated Custom payment module. I want to save every order placed with custom payment selected should be set to complete.
( If the selected payment mode is with MYPay ) Order Status -> ...
0
votes
0answers
9 views
Magento 2.2 - This is about the problem of stock decrease when payment status is “Payment Review”
When the payment status is "Payament Review", I want to solve the problem that the stock quantity decreases even though the payment has not been completed.
Is there any good way?
Also, please tell me ...
0
votes
0answers
23 views
Update order status via API
I need to build module that should update the order status via API with tracking number , qty shipped etc.. I have the basic API module but I am stuck with how to update the data
Any help is ...
0
votes
0answers
6 views
Add additional Comments in History Add Order Comments Status
I only have a few options available in the status of an order. How do I add more statuses to it specifically "complete".
1
vote
0answers
23 views
How to show order status in Myaccount page?
I want to show the order status in MyAccount page when the customer login into Magento?
Is it possible to show them?
1
vote
1answer
19 views
Magento 2 display if order status value contains both Delivery / delivery
We have migrated orders data but old orders we have sales_order_grid & sales_order order status is Delivered but in M2 we are considering status as delivered
We would like to adjust the order ...
0
votes
0answers
23 views
“You have not cancelled the item” Error when cancelling pending orders in Magento 2.2.7
I am running magento 2.2.7 , until recently , I was able to cancel orders without issues but now I am getting an error message : "You have not canceled the item" as depicted in the image.
The issue ...
0
votes
1answer
61 views
Information Changes have been made to this section that have not been saved. This tab contains invalid data in Magento 2
I am facing this error in the admin side when viewing the orders.
It showing
Order View
Information Changes have been made to this section that have not been saved. This tab contains invalid data. ...
0
votes
0answers
59 views
Magento 2.3.2 order place and status canceled showing
I integrate my website with Paytabs
I have an issue on orders, if customer place order and order status showing always cancel
I want to order status cancel to pending
Any help would be ...
0
votes
1answer
43 views
Magento 2 Order State and Status Flow - Skip Invoicing and payments, so Shipped = Complete
I am doing a wholesale store which is used for order processing. No invoices are raised or required, it's a simple purchase order site, I'd like to skip invoices all together and have disabled the ...
2
votes
4answers
85 views
Magento 2: Call to a member function setState() on array
I want to change the order Status programmatically but when I run the function realTest() as I mentioned below then it gives me an error Call to a member function setState() on array in the below ...
0
votes
3answers
59 views
How can I change the Order Status in Controller. Magento 2
I'm trying to change the specific order Order Status. for that I tried.
<?php
namespace Vendor\Module\Controller\Index;
use Magento\Framework\App\Action\Action;
use Magento\Framework\App\Action\...
0
votes
1answer
38 views
Refunding backordered items does not complete order
We are using Magento 2.2.8
When we refund back-ordered items, the order status is not set to complete even though all items have either been refunded or shipped. This happens only when the partial ...
0
votes
0answers
27 views
Magento 2 How can I filter orders to see all but completed?
Google is useless. Is there a way to view the orders in M2 and exclude those that have been completed? I know I can filter by all of the statuses, but I cannot find a way to view all but those that ...
0
votes
0answers
21 views
Getting error while changing status of an order Magento 1.9.4
While changing the status of an order or creating the shipment, I am getting below error:
Cannot save shipment.
I have checked the exception log and found the below message.
exception '...
0
votes
0answers
55 views
Magento 2.3 REST API: How to update status of multiple order in single API call
$data = [
'entity' => [
'entity_id' => 123,
'status' => 'processing',
'increment_id' => '000000123'
]
];
By this, the order status can be changed.
But ...
1
vote
3answers
391 views
Magento 2 - Change order status to 'Complete' using observer
I am using sales_order_save_after event to change order status. It's working fine for all order status except STATE_COMPLETE. when i set the order status STATE_COMPLETE to make order Complete but it ...
0
votes
2answers
100 views
Order status changes to Processing after completed PayPal payment - but doesn't send New Order email
I was having an issue with capturing PayPal IPN messages, but I have fixed that and the Complete message is getting picked up by my store and changes the status of the order to Processing.
At this ...
0
votes
1answer
22 views
Magento 2 - Reauth/Revalidate the Customer Password after placing the order [duplicate]
Revalidate the logged-in customer's password after placing the order, once the password is correct, order status is changed to "New Status" till that it will in "Pending" status on Admin.
Is there ...
2
votes
2answers
140 views
Magento 2 : how to change order status processing to complete using Rest Api
Any option to update order status processing to complete in Magento 2 using Rest API.
0
votes
1answer
194 views
Pending Payment Order Lifetime doesn't expire or cancel orders
Preconditions:
Magento Open Source version 2.2.8
PHP 7.1.29, MySQL 5.6, Apache 2.4.
Clean install. No extensions or themes installed.
Steps to reproduce
1) Go to Stores -> Configuration -> Sales -> ...
0
votes
0answers
16 views
How to set default order status is complete when the order is created in Magento 1.x
I have a problem, my shop allows users to buy products with "Manage Stock = No and Qty = 0".
It's work fine, but when the order is created, if the customer buys the product with qty > 0 then order ...
2
votes
1answer
26 views
Save an order from admin without submitting - quotation
Can I save an order from admin without submitting? So without triggering the payment logics?
I want to create an internal management of quotation that could then become orders. An idea is to not use ...
2
votes
2answers
253 views
how to change Sales order default status? Magento 2
In my website if order has placed via paypal or anything the status is seted as processing, but i like to set status to be pending. How to set, please let me know.
0
votes
0answers
43 views
Prevent change order status from processing to pending payment
I developed a plugin for canceling orders which remain pending for more than an hour.
The plugin also clears the basket after an hour.
The plugin is working fine most of the time. However, on a ...
3
votes
0answers
33 views
Magento 2 - Order status update observer
I am looking for order status update observer
In many post I have found this one:
sales_order_save_after
But, it is not working, I have checked it myself. It is not even listed in these articles:
...
0
votes
1answer
74 views
How to delay/stop order emails
I would like to stop order emails when order placed in Magento store.
Actually, the whole idea is to send an email when order placed with "We've received an order and will let you know asap."
...
4
votes
0answers
40 views
Magento 2 Send Order Emails Without Cron
Due to some issue order emails are not sending with cron and always remain with pending status.
So I have to send it without cron. I have changed it to Send Asynchronously from Admin configuration. ...
1
vote
0answers
25 views
Magento 2x web rest api: Anyone can tell me about endpoint to get order status from store configuration?
I wonder if there is endpoint to get orderstatus by using api in magento 2x. As I check there is issue that created since 2016 but closed because report in github link
0
votes
1answer
104 views
Custom order status is empty
I create a new Order Status: Synced To B1
in Sales > Orders Status is empty for orders having this new status, but when I open order the status is here
Do you have any Idea How to show custom ...
2
votes
2answers
35 views
how can we edit (change products color/size ) on an order with status “processing”?
When an order get status "processing" there is no "edit" button in backend.
How can we edit an order with status "processing". ex. change color/size on products. (before the invoice is created) ?
0
votes
0answers
43 views
How can I cancel processing order from frontend in Magento 2?
I have an extension to cancel order fro frontend customers but it is useful for only pending orders when COD available.
I want to cancel processing order from frontend. Is it possible?
1
vote
1answer
71 views
Magento 2.2.2 error when setting order status with API
I am trying to set the order status of orders to "Complete" using the API. I am running Magento Enterprise 2.2.2. Am I missing something in the data?
This is the url I am calling
https://localhost/...
0
votes
0answers
21 views
Magento1.9 - downloadable product order issue
In Magento 1.9 downloadable products, There is 2 status for download pending and invoiced.
If we set pending status in backend, nonpayment orders also getting download.
If we set invoiced status, ...
0
votes
0answers
80 views
redirection from payment gateway to website make empty cart
We are using Paytm extension in our client's website https://www.safaribags.com which builds on Magento 2.1
When customers click on "Pay with Paytm" button, the customer redirects to the Paytm Pay ...
1
vote
2answers
225 views
How to add item status for an order in magento 2
I have multiple items in my order. How can I add item status and its tracking information for that order in My Account Orders?
I am using this to get orders
$_orders = $block->getOrders();
And ...
1
vote
0answers
21 views
Item level status in magento 2 via Netsuite
We have used Netsuite for items shipment tracking, now I don't know on which table of Magento 2, Netsuite updates item level status.
Like for an order, there can be multiple items, and I have to show ...
1
vote
1answer
27 views
Exclusion Order Status
i am getting order from magento using this query which is fine
$orders = Mage::getModel('sales/order')->getCollection()
->addAttributeToFilter('created_at', array('from'=>$fromDate, 'to'...
0
votes
0answers
139 views
Magento 2.3: Orders Status not updating.All new orders stuck at “Processing” status
In SALES > ORDERS Status should be "Complete". But Status still shows as "Processing".
i have run :
php bin/magento indexer:reindexphp bin/magento cache:clean
Still show Processing state.How can i ...
1
vote
1answer
87 views
How to add one more state after order status and state processing
How to add one more state after order status and state processing. I want to add one custom state like delivery after order status and state processing in magento 2 Before order get completed (ship)....
0
votes
1answer
35 views
getting Order status between two state
I have a problem in getting the sum of time taken between two status of an order
I can able the get the created time by the following code:
$collection = Mage::getResourceModel('sales/...
3
votes
0answers
54 views
How do i add new order statuses in the dropdown other then “Pending”
I tried going through these steps here but it didn't seem to work. I want Check / Money order to have a default status as processing instead of pending.
Enterprise/Commerce 2.2.6
STEP 1
Go to ...
