Questions tagged [order-status]

Denotes questions related to order status management.

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7 views

Confirm order once customer pays via paypal

I have a question related about Magento 1.Like below "As there should be no need to confirm order once customer pays via paypal or sage, after payment page, customer should directly see order success ...
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0answers
13 views

Reload page after mass action on sales order grid

I created a new order status called Printed that has to be assigned after the mass action Print invoices on sales_order_grid. I created all the custom logic to achieve the result. The only problem ...
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1answer
84 views

Magento 2.3.3 showing Pending Payment status after successful order complete

I have configured Website Payments Pro Hosted Solution in magento 2.3.3 for paypal and card payment methods. When placing an order using paypal, once the order is successful, order status changing to ...
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1answer
30 views

Enable Ship Button Based on Order Status

When a customer placed an order , We will place order in processing state. After that QC team will pack the order when the QC is completed then they will change the order status to QC Passed . Now i ...
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1answer
17 views

Magento 2.2.10 change cancelled order to pending

Is it possible to put orders which been clicked in cancel from admin and do a check if the check fails keep it as pending
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0answers
14 views

Magento 2.2.10 cancelling orders from admin

If I cancel order from admin the status change to rejected and the item status change to cancel as I expected. Is it possible if I could move the reject status to cancel too? If there is anything I ...
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2answers
35 views

Magento 2.2.10 is it possible to get all the orders status is pending?

I want to get all the orders where the status is pending. I want to do a second check where if the item status is cancelled. Is this possible to do?
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0answers
8 views

Magento 2 how to get all the orders with pending as status and manually update the status to cancel

Magento 2.2.10 that’s the version I am using. Is it possible to get all the orders where the status is pending and manually update the order to cancel if that’s possible
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2answers
46 views

Can i save every order placed with custom payment method to order status complete?

I have integrated Custom payment module. I want to save every order placed with custom payment selected should be set to complete. ( If the selected payment mode is with MYPay ) Order Status -> ...
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0answers
9 views

Magento 2.2 - This is about the problem of stock decrease when payment status is “Payment Review”

When the payment status is "Payament Review", I want to solve the problem that the stock quantity decreases even though the payment has not been completed. Is there any good way? Also, please tell me ...
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0answers
23 views

Update order status via API

I need to build module that should update the order status via API with tracking number , qty shipped etc.. I have the basic API module but I am stuck with how to update the data Any help is ...
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0answers
6 views

Add additional Comments in History Add Order Comments Status

I only have a few options available in the status of an order. How do I add more statuses to it specifically "complete".
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0answers
23 views

How to show order status in Myaccount page?

I want to show the order status in MyAccount page when the customer login into Magento? Is it possible to show them?
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1answer
19 views

Magento 2 display if order status value contains both Delivery / delivery

We have migrated orders data but old orders we have sales_order_grid & sales_order order status is Delivered but in M2 we are considering status as delivered We would like to adjust the order ...
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0answers
23 views

“You have not cancelled the item” Error when cancelling pending orders in Magento 2.2.7

I am running magento 2.2.7 , until recently , I was able to cancel orders without issues but now I am getting an error message : "You have not canceled the item" as depicted in the image. The issue ...
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1answer
61 views

Information Changes have been made to this section that have not been saved. This tab contains invalid data in Magento 2

I am facing this error in the admin side when viewing the orders. It showing Order View Information Changes have been made to this section that have not been saved. This tab contains invalid data. ...
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0answers
59 views

Magento 2.3.2 order place and status canceled showing

I integrate my website with Paytabs I have an issue on orders, if customer place order and order status showing always cancel I want to order status cancel to pending Any help would be ...
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1answer
43 views

Magento 2 Order State and Status Flow - Skip Invoicing and payments, so Shipped = Complete

I am doing a wholesale store which is used for order processing. No invoices are raised or required, it's a simple purchase order site, I'd like to skip invoices all together and have disabled the ...
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4answers
85 views

Magento 2: Call to a member function setState() on array

I want to change the order Status programmatically but when I run the function realTest() as I mentioned below then it gives me an error Call to a member function setState() on array in the below ...
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3answers
59 views

How can I change the Order Status in Controller. Magento 2

I'm trying to change the specific order Order Status. for that I tried. <?php namespace Vendor\Module\Controller\Index; use Magento\Framework\App\Action\Action; use Magento\Framework\App\Action\...
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1answer
38 views

Refunding backordered items does not complete order

We are using Magento 2.2.8 When we refund back-ordered items, the order status is not set to complete even though all items have either been refunded or shipped. This happens only when the partial ...
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0answers
27 views

Magento 2 How can I filter orders to see all but completed?

Google is useless. Is there a way to view the orders in M2 and exclude those that have been completed? I know I can filter by all of the statuses, but I cannot find a way to view all but those that ...
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0answers
21 views

Getting error while changing status of an order Magento 1.9.4

While changing the status of an order or creating the shipment, I am getting below error: Cannot save shipment. I have checked the exception log and found the below message. exception '...
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0answers
55 views

Magento 2.3 REST API: How to update status of multiple order in single API call

$data = [ 'entity' => [ 'entity_id' => 123, 'status' => 'processing', 'increment_id' => '000000123' ] ]; By this, the order status can be changed. But ...
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3answers
391 views

Magento 2 - Change order status to 'Complete' using observer

I am using sales_order_save_after event to change order status. It's working fine for all order status except STATE_COMPLETE. when i set the order status STATE_COMPLETE to make order Complete but it ...
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2answers
100 views

Order status changes to Processing after completed PayPal payment - but doesn't send New Order email

I was having an issue with capturing PayPal IPN messages, but I have fixed that and the Complete message is getting picked up by my store and changes the status of the order to Processing. At this ...
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1answer
22 views

Magento 2 - Reauth/Revalidate the Customer Password after placing the order [duplicate]

Revalidate the logged-in customer's password after placing the order, once the password is correct, order status is changed to "New Status" till that it will in "Pending" status on Admin. Is there ...
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2answers
140 views

Magento 2 : how to change order status processing to complete using Rest Api

Any option to update order status processing to complete in Magento 2 using Rest API.
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1answer
194 views

Pending Payment Order Lifetime doesn't expire or cancel orders

Preconditions: Magento Open Source version 2.2.8 PHP 7.1.29, MySQL 5.6, Apache 2.4. Clean install. No extensions or themes installed. Steps to reproduce 1) Go to Stores -> Configuration -> Sales -> ...
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0answers
16 views

How to set default order status is complete when the order is created in Magento 1.x

I have a problem, my shop allows users to buy products with "Manage Stock = No and Qty = 0". It's work fine, but when the order is created, if the customer buys the product with qty > 0 then order ...
2
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1answer
26 views

Save an order from admin without submitting - quotation

Can I save an order from admin without submitting? So without triggering the payment logics? I want to create an internal management of quotation that could then become orders. An idea is to not use ...
2
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2answers
253 views

how to change Sales order default status? Magento 2

In my website if order has placed via paypal or anything the status is seted as processing, but i like to set status to be pending. How to set, please let me know.
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0answers
43 views

Prevent change order status from processing to pending payment

I developed a plugin for canceling orders which remain pending for more than an hour. The plugin also clears the basket after an hour. The plugin is working fine most of the time. However, on a ...
3
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0answers
33 views

Magento 2 - Order status update observer

I am looking for order status update observer In many post I have found this one: sales_order_save_after But, it is not working, I have checked it myself. It is not even listed in these articles: ...
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1answer
74 views

How to delay/stop order emails

I would like to stop order emails when order placed in Magento store. Actually, the whole idea is to send an email when order placed with "We've received an order and will let you know asap." ...
4
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0answers
40 views

Magento 2 Send Order Emails Without Cron

Due to some issue order emails are not sending with cron and always remain with pending status. So I have to send it without cron. I have changed it to Send Asynchronously from Admin configuration. ...
1
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0answers
25 views

Magento 2x web rest api: Anyone can tell me about endpoint to get order status from store configuration?

I wonder if there is endpoint to get orderstatus by using api in magento 2x. As I check there is issue that created since 2016 but closed because report in github link
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1answer
104 views

Custom order status is empty

I create a new Order Status: Synced To B1 in Sales > Orders Status is empty for orders having this new status, but when I open order the status is here Do you have any Idea How to show custom ...
2
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2answers
35 views

how can we edit (change products color/size ) on an order with status “processing”?

When an order get status "processing" there is no "edit" button in backend. How can we edit an order with status "processing". ex. change color/size on products. (before the invoice is created) ?
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0answers
43 views

How can I cancel processing order from frontend in Magento 2?

I have an extension to cancel order fro frontend customers but it is useful for only pending orders when COD available. I want to cancel processing order from frontend. Is it possible?
1
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1answer
71 views

Magento 2.2.2 error when setting order status with API

I am trying to set the order status of orders to "Complete" using the API. I am running Magento Enterprise 2.2.2. Am I missing something in the data? This is the url I am calling https://localhost/...
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0answers
21 views

Magento1.9 - downloadable product order issue

In Magento 1.9 downloadable products, There is 2 status for download pending and invoiced. If we set pending status in backend, nonpayment orders also getting download. If we set invoiced status, ...
0
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0answers
80 views

redirection from payment gateway to website make empty cart

We are using Paytm extension in our client's website https://www.safaribags.com which builds on Magento 2.1 When customers click on "Pay with Paytm" button, the customer redirects to the Paytm Pay ...
1
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2answers
225 views

How to add item status for an order in magento 2

I have multiple items in my order. How can I add item status and its tracking information for that order in My Account Orders? I am using this to get orders $_orders = $block->getOrders(); And ...
1
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0answers
21 views

Item level status in magento 2 via Netsuite

We have used Netsuite for items shipment tracking, now I don't know on which table of Magento 2, Netsuite updates item level status. Like for an order, there can be multiple items, and I have to show ...
1
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1answer
27 views

Exclusion Order Status

i am getting order from magento using this query which is fine $orders = Mage::getModel('sales/order')->getCollection() ->addAttributeToFilter('created_at', array('from'=>$fromDate, 'to'...
0
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0answers
139 views

Magento 2.3: Orders Status not updating.All new orders stuck at “Processing” status

In SALES > ORDERS Status should be "Complete". But Status still shows as "Processing". i have run : php bin/magento indexer:reindexphp bin/magento cache:clean Still show Processing state.How can i ...
1
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1answer
87 views

How to add one more state after order status and state processing

How to add one more state after order status and state processing. I want to add one custom state like delivery after order status and state processing in magento 2 Before order get completed (ship)....
0
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1answer
35 views

getting Order status between two state

I have a problem in getting the sum of time taken between two status of an order I can able the get the created time by the following code: $collection = Mage::getResourceModel('sales/...
3
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0answers
54 views

How do i add new order statuses in the dropdown other then “Pending”

I tried going through these steps here but it didn't seem to work. I want Check / Money order to have a default status as processing instead of pending. Enterprise/Commerce 2.2.6 STEP 1 Go to ...