Questions tagged [order-status]
Denotes questions related to order status management.
388
questions
0
votes
0answers
15 views
Magento 2: invoices are not always auto generated
I noticed on Magento 2.2.8 that the invoices are auto generated. Sometimes they're not autogenerated and I need to manually create the invoice.
Why does this happen?
PS, I'm using PayPal and ...
0
votes
1answer
12 views
How to setup Magento to query vendor before confirming order?
On our website I want to have 30-40 commonly ordered products on
display. These are very fast moving consumer goods in both the online and offline worlds.
We will also have 100-200 vendors, all of ...
0
votes
0answers
14 views
I want to change the order status when the shipment is occurred in magento 2.3
I want to change the order status
(custom_status) during the shipping, how to implement this as functionality in magento 2.3
0
votes
0answers
22 views
When creating invoice the order status is always Suspected Fraud
My order status are like this:
What's wrong with it?
happens with all kinds of payment methods!
Magento see. 2.2.11
0
votes
1answer
20 views
Magento2: Order status issue
I have created new order status "Test" from admin panel.
Status is not showing on sales order.
How can i show status on sales order?
0
votes
0answers
7 views
Worldpay completed orders being marked as complete
I have a Megento 1.9.2 store which sells downloads. We take both PayPal and Worldpay credit card payments with the Phoenix extension (version 1.4.3). It all works fine so I'm not planning on upgrading ...
0
votes
0answers
11 views
E-mail sent when updating the order status manually in the backend
Since we upgraded in Magento 2.3.4, we have noticed that for each change of order status, our customer receved an email. We have not checked the "notified customer" box.
Do you have the same behavior?...
0
votes
0answers
33 views
Magento 2 - View page problem [duplicate]
Issue in order page Issue in order page Issue in order page Issue in order page
0
votes
1answer
22 views
B2B Orders Marked Fraud
We have a B2B website and all our customers are approved to be on the site. No public or guest checkouts. Typically they all use credit cards. Some of the transactions are being marked as fraud. We ...
1
vote
2answers
62 views
Magento2 - How to maintain custom log the order status changes?
In Magento2.3, I want to maintain the custom log table when order status change.
How to achieve this?
0
votes
0answers
15 views
When The Worldpay Refund Process Update the Order Status
I am working with the Magento WorldPay, I have some question on the refund return status.
My understanding of WorldPay:
When you place the order in test mode, we might have the following status
1. ...
0
votes
0answers
11 views
How to add new order status like Ship as I want to create new order status for order delivered to fire mail like ship
How to add new order status like Ship as I want to create new order status for order delivered to fire mail like ship and change the order status.
For Order status flow for in Magento normally is:
...
0
votes
3answers
138 views
Magento 2.3, Get the order status before and after change using the plugin?
In Magento 2.3, How to get order statuses, before and after change using the plugin?
0
votes
0answers
19 views
Magento 2 Get Order status before and after changes
In magento 2.3.x, I need to maintain log table for the order status change. How to get the order statuses,before and after changes using plugin?
0
votes
0answers
11 views
In Magento 2.3.3 Not able to set the custom order status
In Magento 2.3.3, I want to set custom order status(Created new custom status and assigned to hold) while customer placing an order. I used below code in sales_order_place_after observer but it is not ...
0
votes
2answers
21 views
Magento 2 Set order status while placing an order
In Magento 2.3.x, I want to set the (custom) order status while customer placing an order. How to achieve this using event observer or plugin.
0
votes
0answers
25 views
magento , how to correctly change order status to CLOSED
i try to change order status to CLOSED, but code which I use does not work for me
i have this code
$model = Mage::getModel("inventorylog/inventorylog")->load($id);
$order = Mage::...
0
votes
0answers
10 views
Confirm order once customer pays via paypal
I have a question related about Magento 1.Like below
"As there should be no need to confirm order once customer pays via paypal or sage, after payment page, customer should directly see order success ...
0
votes
0answers
20 views
Reload page after mass action on sales order grid
I created a new order status called Printed that has to be assigned after the mass action Print invoices on sales_order_grid.
I created all the custom logic to achieve the result. The only problem ...
0
votes
2answers
270 views
Magento 2.3.3 showing Pending Payment status after successful order complete
I have configured Website Payments Pro Hosted Solution in magento 2.3.3 for paypal and card payment methods.
When placing an order using paypal, once the order is successful, order status changing to ...
0
votes
1answer
41 views
Enable Ship Button Based on Order Status
When a customer placed an order , We will place order in processing state. After that QC team will pack the order when the QC is completed then they will change the order status to QC Passed .
Now i ...
0
votes
1answer
40 views
Magento 2.2.10 change cancelled order to pending
Is it possible to put orders which been clicked in cancel from admin and do a check if the check fails keep it as pending
2
votes
0answers
18 views
Magento 2.2.10 cancelling orders from admin
If I cancel order from admin the status change to rejected and the item status change to cancel as I expected.
Is it possible if I could move the reject status to cancel too?
If there is anything I ...
0
votes
2answers
49 views
Magento 2.2.10 is it possible to get all the orders status is pending?
I want to get all the orders where the status is pending.
I want to do a second check where if the item status is cancelled.
Is this possible to do?
0
votes
0answers
9 views
Magento 2 how to get all the orders with pending as status and manually update the status to cancel
Magento 2.2.10 that’s the version I am using.
Is it possible to get all the orders where the status is pending and manually update the order to cancel if that’s possible
0
votes
2answers
94 views
Can i save every order placed with custom payment method to order status complete?
I have integrated Custom payment module. I want to save every order placed with custom payment selected should be set to complete.
( If the selected payment mode is with MYPay ) Order Status -> ...
0
votes
0answers
15 views
Magento 2.2 - This is about the problem of stock decrease when payment status is “Payment Review”
When the payment status is "Payament Review", I want to solve the problem that the stock quantity decreases even though the payment has not been completed.
Is there any good way?
Also, please tell me ...
0
votes
0answers
25 views
Update order status via API
I need to build module that should update the order status via API with tracking number , qty shipped etc.. I have the basic API module but I am stuck with how to update the data
Any help is ...
0
votes
0answers
6 views
Add additional Comments in History Add Order Comments Status
I only have a few options available in the status of an order. How do I add more statuses to it specifically "complete".
1
vote
0answers
23 views
How to show order status in Myaccount page?
I want to show the order status in MyAccount page when the customer login into Magento?
Is it possible to show them?
1
vote
1answer
30 views
Magento 2 display if order status value contains both Delivery / delivery
We have migrated orders data but old orders we have sales_order_grid & sales_order order status is Delivered but in M2 we are considering status as delivered
We would like to adjust the order ...
0
votes
0answers
92 views
“You have not cancelled the item” Error when cancelling pending orders in Magento 2.2.7
I am running magento 2.2.7 , until recently , I was able to cancel orders without issues but now I am getting an error message : "You have not canceled the item" as depicted in the image.
The issue ...
0
votes
1answer
102 views
Information Changes have been made to this section that have not been saved. This tab contains invalid data in Magento 2
I am facing this error in the admin side when viewing the orders.
It showing
Order View
Information Changes have been made to this section that have not been saved. This tab contains invalid data. ...
0
votes
1answer
177 views
Magento 2 Order State and Status Flow - Skip Invoicing and payments, so Shipped = Complete
I am doing a wholesale store which is used for order processing. No invoices are raised or required, it's a simple purchase order site, I'd like to skip invoices all together and have disabled the ...
2
votes
4answers
154 views
Magento 2: Call to a member function setState() on array
I want to change the order Status programmatically but when I run the function realTest() as I mentioned below then it gives me an error Call to a member function setState() on array in the below ...
0
votes
3answers
71 views
How can I change the Order Status in Controller. Magento 2
I'm trying to change the specific order Order Status. for that I tried.
<?php
namespace Vendor\Module\Controller\Index;
use Magento\Framework\App\Action\Action;
use Magento\Framework\App\Action\...
0
votes
1answer
45 views
Refunding backordered items does not complete order
We are using Magento 2.2.8
When we refund back-ordered items, the order status is not set to complete even though all items have either been refunded or shipped. This happens only when the partial ...
0
votes
0answers
29 views
Magento 2 How can I filter orders to see all but completed?
Google is useless. Is there a way to view the orders in M2 and exclude those that have been completed? I know I can filter by all of the statuses, but I cannot find a way to view all but those that ...
0
votes
0answers
25 views
Getting error while changing status of an order Magento 1.9.4
While changing the status of an order or creating the shipment, I am getting below error:
Cannot save shipment.
I have checked the exception log and found the below message.
exception '...
0
votes
0answers
62 views
Magento 2.3 REST API: How to update status of multiple order in single API call
$data = [
'entity' => [
'entity_id' => 123,
'status' => 'processing',
'increment_id' => '000000123'
]
];
By this, the order status can be changed.
But ...
1
vote
3answers
811 views
Magento 2 - Change order status to 'Complete' using observer
I am using sales_order_save_after event to change order status. It's working fine for all order status except STATE_COMPLETE. when i set the order status STATE_COMPLETE to make order Complete but it ...
0
votes
2answers
119 views
Order status changes to Processing after completed PayPal payment - but doesn't send New Order email
I was having an issue with capturing PayPal IPN messages, but I have fixed that and the Complete message is getting picked up by my store and changes the status of the order to Processing.
At this ...
0
votes
1answer
26 views
Magento 2 - Reauth/Revalidate the Customer Password after placing the order [duplicate]
Revalidate the logged-in customer's password after placing the order, once the password is correct, order status is changed to "New Status" till that it will in "Pending" status on Admin.
Is there ...
2
votes
2answers
328 views
Magento 2 : how to change order status processing to complete using Rest Api
Any option to update order status processing to complete in Magento 2 using Rest API.
0
votes
1answer
450 views
Pending Payment Order Lifetime doesn't expire or cancel orders
Preconditions:
Magento Open Source version 2.2.8
PHP 7.1.29, MySQL 5.6, Apache 2.4.
Clean install. No extensions or themes installed.
Steps to reproduce
1) Go to Stores -> Configuration -> Sales -> ...
0
votes
0answers
18 views
How to set default order status is complete when the order is created in Magento 1.x
I have a problem, my shop allows users to buy products with "Manage Stock = No and Qty = 0".
It's work fine, but when the order is created, if the customer buys the product with qty > 0 then order ...
2
votes
1answer
28 views
Save an order from admin without submitting - quotation
Can I save an order from admin without submitting? So without triggering the payment logics?
I want to create an internal management of quotation that could then become orders. An idea is to not use ...
2
votes
2answers
484 views
how to change Sales order default status? Magento 2
In my website if order has placed via paypal or anything the status is seted as processing, but i like to set status to be pending. How to set, please let me know.
0
votes
0answers
53 views
Prevent change order status from processing to pending payment
I developed a plugin for canceling orders which remain pending for more than an hour.
The plugin also clears the basket after an hour.
The plugin is working fine most of the time. However, on a ...
3
votes
0answers
40 views
Magento 2 - Order status update observer
I am looking for order status update observer
In many post I have found this one:
sales_order_save_after
But, it is not working, I have checked it myself. It is not even listed in these articles:
...
