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Questions tagged [order-status]

Denotes questions related to order status management.

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Magento2 Get all the status of single order update ( Track of order status history ) block in order details page

My requirement is to have a track of order status update ( irrespective of comments update from admin dashboard ) of single order on details page of admin dashboard. Would like to display as a block ...
user2335404's user avatar
0 votes
0 answers
35 views

Magento2 Order status is getting set to pending when partial refund is done from processing

Magento2 Order status is getting set to pending when partial refund is done from processing This happens only in case of store pickup & not in case of home delivery. Please suggest how to move ...
Arjun's user avatar
  • 3,586
1 vote
0 answers
25 views

Order for "Bundle products" is not able to send for shipment (Stock Source does not have options)

First of all i searched a lot in other related issues, but does not found identical to my problem (apologies if i missed it). #The problem I have an order for Bundle products (3 separate ones combine ...
rt89's user avatar
  • 11
0 votes
1 answer
129 views

add custom order status to orders grid bulk actions in Magento 2.4.5

How to add more order statuses to orders grid bulk actions drop down to update one or more orders status at a time by selecting the check box of orders.
shankar boss's user avatar
  • 1,453
0 votes
0 answers
35 views

How I can Change Order status like: Order accepted, order out for delivery, Order delivered? frontend(seller)

I can Change a form submit in frontend .For Example -> <form method="post" action="#"> <select> <option value="pending">Pending</option> ...
Rubel Parvaz's user avatar
0 votes
1 answer
727 views

Magento 2.4.4 - Some orders are stuck on the 'Pending' status and not changing to 'Processing

For my Magento 2.4.4 page, normally when payment is collected from Stripe, order status will move automatically from 'Pending' to 'Processing'. For most orders, this works perfectly. However, there ...
HWJ's user avatar
  • 1
0 votes
1 answer
67 views

Updating Magento Order Status using API but order goes back to processing

We are updating order statuses using the Magento API. It shows that the status has been updated in the order status history but the order status still says processing. Any ideas on this or how to ...
Azzez's user avatar
  • 11
1 vote
0 answers
196 views

Signifyd Issues : Magento 2

I have configured Signifyd in my store and it is working fine. I have configured it like if the order is approved for guarantee then invoice generate automatically. Check this screenshot, Now, Since ...
Sunny Rahevar's user avatar
1 vote
1 answer
163 views

creating cronjob that cancel orders that are older than 24 hours

I want to execute cronjob if the orders are 24 hours old and and turning pending payment status to cancel. how to do that? I have this code script but doesn't want to work the way it suppose to, what ...
Bayzel's user avatar
  • 187
1 vote
1 answer
104 views

how to update the pending payment orders to cancel and the script in cronjob

Below code is working but when trying to add time doesn't work see other section of code. <?php require './app/bootstrap.php'; $bootstrap = \Magento\Framework\App\Bootstrap::create(BP, $_SERVER); $...
Bayzel's user avatar
  • 187
1 vote
0 answers
16 views

Request Order Status Change

Is there a way to change status from Shipped to Processing? I accidentally click the Ship status. Please help
Rose Ann Chu's user avatar
2 votes
0 answers
47 views

Magento 2.4.3 - Showing "out of stock" on order confirmation

Is there a way to get the "out of stock" status on the order confirmation? This is a store that has allow backorders.
Jan-petter Havna's user avatar
1 vote
1 answer
100 views

Custom order Status on Magento 2 programmatically

I have built a Payment Module and I want to add some custom status on table sales_order_status using etc/db_schema.xml. Is this possible? Thank you.
phpDev's user avatar
  • 11
1 vote
1 answer
24 views

Custom Warehouse

By Default Magento using Total Stock warehouse. I want to use my warehouse for all my products . I am currently using my custom warehouse, But some times it shows the magento by default warehouse.
Rana Zain's user avatar
  • 658
1 vote
1 answer
677 views

Magento 2 How to Change or add custom order status in magento 2.4.4

I have created one extension for custom order status. In that, I want to add new statuses for orders. That is working fine in Magento 2.3.7. But in Magento 2.4.4 order status is updated as per the ...
Anil Makwana's user avatar
1 vote
1 answer
538 views

Order Status Magento 2.4

I have a question, is it possible to get Magento to set order status to "sent" after you have shipped the product instead of "Processing"? Sometimes we have so many orders that ...
Jan-petter Havna's user avatar
0 votes
1 answer
176 views

Magento 2.4.2 Order Status stuck on processing

When an order comes in an invoice is created automatically and gets send out. I can also find that invoice when i click on the order. If I ship the order then, the shipment email goes out to the ...
Viktor's user avatar
  • 1
0 votes
2 answers
874 views

Magento 2, make new order status visible on frontend for customer account

I have created a new order status refunded from admin->settings->order status, it is possible to have this order status visible for customer account, so when I make a credit memo for an order, ...
Magento Learner's user avatar
0 votes
1 answer
230 views

Is there is a way to provide edit order option while the order is in Processing in Magento 2.4?

Is there is a way to add the edit order option like in pending order in Magento 2.4? Like this currently the order status is pending but i want when the order status is processing still need to add ...
Prits's user avatar
  • 625
0 votes
0 answers
30 views

Error: Call to a member function hasErrors() on null

Error: Call to a member function hasErrors() on null public_html/vendor/magento/module-shipping/Model/Shipping/LabelGenerator.php:78 Stack trace: #0 /home/adminironcar/public_html/vendor/magento/...
user102892's user avatar
0 votes
2 answers
24 views

Migration from Magento 1 to Magento 2. Import tool question

Importing orders in 2 steps. Step 1 is all orders prior to migration. Step 2 is puting server in maintenance mode and importing delta orders. Will Magento import tool also update statuses of step 1 ...
RoboxFuze's user avatar
  • 119
0 votes
0 answers
78 views

Order Auto Cancel after 30 Minutes for Specific Payment method - Magento 2.4.0

How to i can set Order Auto cancel after 30 minutes for specific Payment method in Magento 2 ? Is there any solution i have tried few solution but those are not working. I am writing this code. Jco/...
Wajahat Bashir's user avatar
0 votes
2 answers
161 views

Change status programmatically on order export but Sagepay/Opayo changing it back

We are exporting orders to a dispatch warehouse using the Xtento Order Export module. It is set up to happen automatically on order confirmation. The warehouse sends back a response of "received&...
rodolphesalis's user avatar
0 votes
1 answer
86 views

How to change order state from external file

Try to change the order state from a file within the Magento root directory. What I did: Connected to Magento engine and included the object manager: // Start Magento engine use Magento\...
SoD's user avatar
  • 3
0 votes
2 answers
194 views

How to cancel order using tracking number in magento 2?

I need to cancel order using tracking number in magento2?
Sonali Ghule's user avatar
0 votes
1 answer
1k views

How to include pending orders into Magento 2 'Order Report' table 'sales_order_aggregated_created'?

I have to run 'pending' order status report, as checked by default Magento 2 doesn't allowed to run pending reports as this doesn't make any sense. Magento 2 ignoring to list pending order status into ...
Wakar Ahamad's user avatar
0 votes
1 answer
1k views

How to send email to Admin in Magento 2.4 when order status change ( Cancel and Hold )

I want to send Email in Magento 2 when order status change in ( Cancel and Hold ) My current code is : <?php namespace Hlemail\Customemail\Observer; use Magento\Framework\Event\ObserverInterface; ...
Prits's user avatar
  • 625
0 votes
1 answer
522 views

How to find WHICH user account changed Order Status in Magento 2

I have a Magento2 store with multiple logistics staff members working on the same Orders list and Verifying, Cancelling, or Processing orders by changing their status I want to find which user account ...
Namanyay Goel's user avatar
0 votes
1 answer
819 views

How to set order status in magento 2

I want to set orders status pending in magento 2.4. Please help me THANKS.
Mohit Patel's user avatar
  • 3,888
1 vote
1 answer
307 views

Magento 2 how to assign a custom order status when canceling an order with a specific payment method

I have created a custom status called "custom_canceled" and associated it with the "canceled" state. I also have another status called "Canceled" associated with the ...
Noty's user avatar
  • 76
0 votes
1 answer
1k views

Magento 2: How to change order status from Complete back to Processing

Is there a way to change the order status back to being Processing when order is already in Complete status? Is there some code way or MySQL way to achieve this?
Webninja's user avatar
  • 1,593
0 votes
1 answer
1k views

Magento2.3 - Programmatically setting order status to On Hold getting stuck

I have an observer in my module the fires when the order is placed, depending on a condition I use $order->setState(\Magento\Sales\Model\Order::STATE_HOLDED, true)->save(); $order->setStatus(\...
Greg's user avatar
  • 2,729
0 votes
1 answer
97 views

Notes don't show in Guest Order Lookup page

My site has the ability for logged-in customers to see orders in their Order History page and also a Guest Lookup where they can lookup an existing order putting in order number and last name. The two ...
S Adamson's user avatar
  • 719
0 votes
0 answers
134 views

magento 2 - how to add tracking number and detail link open new window set in sale order grid

how to add tracking number and detail new window link set in sale order grid like below
arun's user avatar
  • 3
0 votes
2 answers
2k views

Magento 2: Set order status to complete programmatically results in "Please provide payment for the order"

i would like to set order to complete programmatically after they have been processed in another software. This is the typical code i found all over the internet: $orderId = 1000120319; $order = $...
Luco's user avatar
  • 23
1 vote
1 answer
859 views

Order state is updated to closed after creating an invoice

This is my code for creating a pending invoice: if ($order->canInvoice()) { $invoice = $this->invoiceService->prepareInvoice($order); $invoice->register(); $invoice->save(); ...
Attila Naghi's user avatar
  • 4,023
0 votes
3 answers
571 views

Order status changes after the 'sales_order_save_after' is executed

In Magento 2.3.0, I need to execute a specific function when the order is shipped (the Ship action is triggered). Basically, I am using the 'sales_order_save_after' event to check what's the current ...
Kloppo's user avatar
  • 95
1 vote
1 answer
199 views

How to cancel order Programmatically without disabling URL security key

Here am trying to Cancel a order from a controller using order ID. but order is cancelling only if security key adding to URL disabled from admin configuration. How to cancel order without disabling ...
Praveen Negimani's user avatar
2 votes
0 answers
58 views

What is the standard order process workflow in Magento 1?

I'm trying to understand the order process in Magento 1.7. The background is: I'm extracting the payment (and later the complete checkout) from Magento to another system, but the order processing ...
automatix's user avatar
  • 121
2 votes
0 answers
111 views

Magento 2 - offline payment have no entry in sales_order_status_history table

I am working on the implementation of Track order functionality in Magento 2 in which I am using the sales_order_status_history table to get all status history related to the orders. But this is ...
Aatif's user avatar
  • 71
0 votes
0 answers
58 views

Magento 2.3 Custom Order Status Reverts Back to Processing

I have created an custom order status by following below link. https://docs.magento.com/user-guide/sales/order-status-custom.html named "Online Payment Success" and I set this status to my ...
Shehzad Rana's user avatar
1 vote
0 answers
44 views

Change order status from pending to processing in Admin

I'm not much experienced in Magento. I'm working on a legacy Magento codebase where we use Magento 1.7. Currently the status is changed from pending to processing using API calls. And it works ...
anupsabraham's user avatar
1 vote
2 answers
824 views

Magento2.4 order grid status color

I want to add color to order grid on magento2.4 admin panel, sales -> orders. Each status should have own color, forexample status "complete" shows purple and all rows who has complete ...
MGPM's user avatar
  • 751
0 votes
1 answer
354 views

2.3.5 - New Orders with approved payment are created as 'Pending' as opposed to 'Processed' status - using third party payment method (Mercado Pago)

Magento ver. 2.3.5-p1 Third party Module used: Mercado Pago https://www.mercadopago.com.br/developers/pt/guides/plugins/official/magento-two Description: users are able to pay for orders and their ...
Caio Petelinkar's user avatar
0 votes
0 answers
217 views

Magento - Cancel Order not working

Hello Magento Experts, I have a strange issue in one of my Magento1.9.x site. In the admin panel, when I log in and then I click Sales -> Orders -> Edit any pending order, I click on cancel, it ...
Rakhesh Mishra's user avatar
0 votes
1 answer
87 views

Cannot update order state and status programatically

This is my first attempt: $orderId = 57; $objectManager = \Magento\Framework\App\ObjectManager::getInstance(); $order = $objectManager->create('\Magento\Sales\Model\Order')->load($orderId); ...
Attila Naghi's user avatar
  • 4,023
0 votes
1 answer
803 views

Magento 2.3.4 How to change the order status from COMPLETE to CLOSED after 5 days with a cronjob?

Since Yotpo plug-in triggers Automatic Review Email upon Magento changing order status to COMPLETE, I need to further change the status from Complete to Closed after 5 days so that the Automatic ...
CodeForGood's user avatar
1 vote
0 answers
54 views

How to prevent paypal auto changing order status from processing to complete magento 1

noticed that the paypal standard module automatically transfers orders to the status of complete. How to prevent him from doing this? it does not work correctly, since the status complete means that ...
Alice's user avatar
  • 148
2 votes
2 answers
2k views

Magento 2: How to remove the Order Status in admin panel?

In Magento 2 admin panel, I can see there is an option to unassign the status. But, is there any option to Removes the Default Order Status in the admin panel? If not, suggest the way how I can remove ...
MagentoDev's user avatar
1 vote
3 answers
514 views

Where are invoiced + shipped orders marked as complete?

In some (not all) cases, I want to set the status of an order to a new custom status after it has been shipped. Where in the core code is an order updated to complete once it has been invoiced and ...
Geat's user avatar
  • 854

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