Questions tagged [email]

Questions about emails sent by Magento in general

Filter by
Sorted by
Tagged with
0
votes
0answers
3 views

Magento 1.9.2.4 sends the shipping emails instead of the sales emails

Good morning! Lately magento is sending the shippements emails instead of the order emails and the incomplete ones. Checking the logs of the email I see that indeed it happens but I do not know what ...
0
votes
1answer
17 views

Alert admin when order is made with a specific payment method

We currently have, on our site, the option to make payment either by credit card or Bank transfer. We would like a way for the admin to receive an alert email when payment is made using the Bank ...
0
votes
0answers
15 views

Sending PDF via email works when command run on console, but not when run by a cron job

I've become stuck, I want to send a custom report via email in a pdf format. It's strange because it works correctly when I run the command via the console, but when it's run via a cron job nothing ...
0
votes
0answers
17 views

Magento 2 Out of Stock notification to admin and CC to another email

I am trying to see if Magento 2 has ability to notify an email other than the admin. We have a reseller who has all our products on their website and they need to be notified when a product of ours is ...
2
votes
2answers
32 views

Magento 2 : Get shipping method using observer

I am trying to get the the shipping method using observer but I cant seem to get it to work, this is what I have for the ShippingTypeEmail.php <?php namespace vendor\Emails\Observer; use Magento\...
0
votes
1answer
21 views

Serious problem with Email Deliverability when sending Order Confirmation Emails

Magento 1.9.4 Let me first define the terms so that we are on the same page as it’s vital to mention that Email deliverability isn’t the same as a delivery rate. A delivery rate indicates what ...
0
votes
0answers
8 views

Display product's unit price and product's total tax on invoice email

I need to show the product's unit price (price per 1 product) excluding tax on the invoice email. Example: Product A Qty: 4 Unit price (excl. tax): $100 Total (excl.Tax): $400 Tax: $50 Total ...
0
votes
0answers
15 views

Magento2 Contact Us email is received via wrong from email address

Magento2 I am using SMTP for my Magento2 setup But I am facing a strange issue The contact us an email received have wrong from the email address. The name (Sender Name) is correct in the form email ...
0
votes
0answers
20 views

Magento Email templates, new shipment

I am new with Magento and I would like to configure new shipment emails, but I am having a problem with it. I created a new email template like the one below: {{template config_path="design/email/...
0
votes
0answers
14 views

Magento 2.3 The images not displayed in Gmail

i need your help i use the module from Mageplaza Smtp and the transactional emails not show the images in Gmail, but in outlook yes, i inspect the image code in base64 for the images is correctly ...
0
votes
0answers
9 views

Logging for Outbound Transactional Email

In earlier versions of Magento it was possible to see outbound email messages in the database queue. Currently in Magento 2.3.5 I have not found a way to see a log of the outbound transactional emails....
0
votes
0answers
13 views

Problem adding custom email field to Review form in Product Page

I want to add custom field to review form in which you can input email . I looked at the answer of this question : Add email field to Review Form - Magento 2 I did everything exactly as the answer ...
1
vote
1answer
22 views

Magento 2 Issue with email template loaded in admin Marketing >> Email templates

I have added custom code in footer.html for email footer. {{var store.getFormattedAddress()|raw}} is being used to display the store address. If I load the footer template in Marketing >> Email ...
0
votes
1answer
41 views

SMTP: Connection Refused error

I am building my ecommerce store in Magento 1.9.4. I have installed Ashroder SMTP Pro extension manually through FTP. It installed successfully. I have done RUN SHELL test but I am getting connection ...
0
votes
1answer
39 views

Email sending error: magento 2 Warning: Illegal string offset 'frontend_name' in vendor/magento/module-email/Model/AbstractTemplate.php on line 465

I am sending an email in custom event, it was working fine in Magento 2.3.1 but after upgrade to Magento version 2.4.0, It's showing me an error when I sending an email from custom code. Below is the ...
1
vote
1answer
20 views

Zend_Mail function not working in magento 2

i want send mail menually. Is there any othere option to send mail in magento 2. $html_body = 'Test Mail'; $from = "example@gmail.com"; $nameFrom = "From Name"; $to = "...
0
votes
0answers
16 views

Send Mail controller goes to 302 in Magento 2?

I have created a custom controller and the controller which is used to send mail goes to 302 in Magento 2. So i think that's why i didn't receive any mail in my mailbox. If it is correct please tell ...
0
votes
1answer
22 views

Emails declined because of helo localhost

I'm stuck on configuring smtp settings in magento 2 2.3.5-p1. I'm using mageplaza smtp plugin - everythings fine here. The emails are sent correctly but are declined by other hosters because of the ...
0
votes
0answers
9 views

Magento 2.3 - Adding Product Name and Price into a New Order email template

I want to be able to pull the Product Name and Price from a new order to include it in the New Order email template. I need to add both variables into a url to redirect users somewhere else once they'...
0
votes
2answers
40 views

Magento 2.2.11 - How to add attachment to an email, Call to undefined method Magento\Framework\Mail\Message\Interceptor::createAttachment() error

I have installed the pdf invoice Extension in Magento 2.2.11. I'm getting this error while placing the order, Call to undefined method Magento\Framework\Mail\Message\Interceptor::createAttachment() ...
0
votes
0answers
13 views

Abandoned cart reports email to admin in magento2

Can I configure the abandoned cart report email to admin. Can I achieve this functionality.
0
votes
0answers
26 views

Email problems / 100% Failure Notices errorcode 550

I hope someone can help us or can give us a tip or direction how to solve the next problem? We started using the standard build in email from magento 2. Only we found out a lot/most emails that ...
0
votes
0answers
20 views

Magento 2 - Load a Form Based on a Shipping Method

I have a shipping extension that has a small form appear when the user selects the shipping method.  The problem is that we used jQuery to show/hide the form based on the selection but the form is ...
0
votes
0answers
19 views

Magento 2 - Email Template Variable Condition

I am trying to show some information in an email template based on a shipping method that is chosen. Here is what I have tried: Note: var order.getShippingDescription() returns Pickup - Pickup {{if ...
0
votes
1answer
14 views

Magento 2: How can I overwrite Zend_Validate_Hostname class

How can I overwrite zendframework1/library/Zend/validate/Zend_Validate_Hostname class? I need to overwrite to add hostnames in $_validTlds The reason is the following error: "Email" no es ...
0
votes
1answer
9 views

Magento 2.3.4 order and comment email stops working after upgrading from PHP 7.1 to 7.2

I'm having an issue when upgrading my PHP version to 7.2 to get ready for a system upgrade to Magento 2.4 and the backend email system stops working. I don't receive new order emails and can't send ...
0
votes
2answers
38 views

cron schedule table is empty after truncate

in my website send mail is not working so I truncated the cron_schedule table (before there are entries about sales order emails), the reason I truncated because the admin panel wasn't loading its ...
0
votes
0answers
19 views

Password reset link got expired immediately

I have upgraded my site from Magento 2.2.4 to Magento 2.3.5-p1. I am trying to reset my password, I am getting the link in the email when I clicked on the link I am getting error message as link got ...
0
votes
1answer
34 views

magento 2.3.3 not sending any mail

I just installed Magento 2.3.3 in the Cpanel using Installatron. I didn't add any product. I changed the email in store->configuration->Email Options->Send Emails To. but no email is coming ...
0
votes
1answer
115 views

Magento 2.3.5-p2 Emails not sending

When i submit Contact Us form on frontend i get: Unable to send mail: Unknown error and error in exception and debug logs: main.ERROR: DOMXPath::query(): Invalid expression in selector >> ....
0
votes
1answer
32 views

Extra parameters passed to parent construct: $messageFactory

I have upgraded Magento version 2.3.5-p1 to Magento 2.4.0 after the upgrade it's showing me an error regarding newsletter files below are the error. I am running below command php bin/magento setup:di:...
1
vote
1answer
54 views

LocalizedException: “An item needs to be selected. Select and try again.”

I am trying to customize extension by adding it to newsletter subscribers, and when I select/check subscribers and send email, I get error as the title suggests. Error: 1 exception(s): Exception #0 (...
0
votes
0answers
21 views

Unable to add Product image in New order Email Magento 2.3.5

I have tried below 2 solutions: Get product image for invoice email in magento 2.3 (Solved) Magento 2, Add product image in all transaction emails(shipment, invoice, credit memo) I am using Claue ...
0
votes
1answer
20 views

What is the use of Magento\Sales\Model\Order\Email\Container\IdentityInterface in magento 2

protected function checkAndSend(Order $order) { $this->identityContainer->setStore($order->getStore()); if (!$this->identityContainer->isEnabled()) { return false; } ...
1
vote
1answer
50 views

How to add customer details in change email template in magento 2.3

How to add the customer email in "change email address template" in magento 2.3 Config : Stores -> Configuration -> Customer Configuration -> Account Information Options -> ...
0
votes
0answers
12 views

Magento2 - get/receive Emails in admin

I our great Corona-Times a lot of people are working from home. The same in our company. Generally that's no problem, but now sometimes we miss emails on our office computers because they are ...
0
votes
1answer
25 views

how to send payment success email after braintree payment gateway return success?

how to send payment success email when braintree payment gateway return success? I know this is a bit odd, but my magento is missing order number even the payment was success. Any suggestion to get ...
1
vote
1answer
38 views

It is possible to sort Email order confirmation by sku in both customer email notification and Admin email notification

I am on the m2 site. In order confirmation email I am getting SKU. But I need that SKU sort by ASC. Could someone assist me with this? Thanks in advance. I have overridden the below file in my theme ...
1
vote
0answers
16 views

How to make magento 1.9 to use postfix to send email to client?

I have Magento store deployed on an ec2 instance which was moved from shared hosting to the standalone server on AWS. On the server I have configured Postfix as the MTA agent to allow Magento to send ...
1
vote
1answer
43 views

Send transictional email of backend programmatically in Magento 2

I'm trying to send programmatically transitional emails that I created in the backend. I did some research and saw many examples of sending emails programmatically only for those in html format. How ...
1
vote
0answers
22 views

Magento registration form modification

My client asking a requirement for replacing email as mobile number with OTP verification. Is there any ways to remove email from required fields. If so it would cause any issue on checkout or order ...
2
votes
0answers
34 views

How to unsubscribe customers on mass / bulk in Magento 2.3

We have migrated from M1 to M2, and it appears on M1 we had customers "subscribed" in Magento admin but had subsequently unsubscribed in our email platform. Unfortunately, this had not ...
1
vote
1answer
41 views

Order status not translated in order email

I have a custom template that is sent when my order is updated. The order status is sent in the default language (Portuguese) and not in the order language, can you help me figure this out ? PS: Every ...
0
votes
0answers
36 views

Magento2 Unable to send mail: Unknown error, on php 7.2.3

I've created a custom email functionality. It's working fine on the PHP 7.2.2 version server. But it's not working on a PHP 7.2.3 server. Case 1 Magento Version: 2.3.3 Php version: 7.2.2 Result: ...
0
votes
0answers
16 views

How to get getPaymentHtml($order) or var payment_html in a custom email

I have a cron sending emails and I need it to have the variables that an regular order email have so I can usem them, in this case the payment_html var but I can't get it here in the Vendor_name/...
1
vote
1answer
20 views

Send email to customer on order update via rest API

I'm using /rest/V1/orders POST WebService to update an existing order. Is there any way to send an email to customer when the order is updated this way? Thanks in advance !
0
votes
0answers
11 views

Why would cron be sending MANY Emails from root@server to user@server?

Magento ver. 1.9.3.7 Porto theme We were (Email) blacklisted so I started digging around and on one of our Magento accounts, there are many Emails (1460 every day) which are being sent like this: ...
0
votes
1answer
26 views

Magento 2.3.3 not sending any mails

My Magento 2.3.3 is not sending any emails from the solution. As far as I can see, the cron job is running, the mail settings looks fine and are enabled. I think I have tried it all, but no luck, it ...
1
vote
0answers
12 views

How to remove “Shipping & Handling” and “ Tax” on email transactional?

I wish to remove these elements : Here is the tax configuration :
0
votes
0answers
15 views

Send specific email template depending on shipping method customer choose while placing an order in Magento 2

can we send specific email template depending on shipping method customer choose while placing an order in Magento 2. If yes, can you please share the solution. Thank you!

1
2 3 4 5
28