Questions tagged [email]
Questions about emails sent by Magento in general
1,382
questions
1
vote
1answer
19 views
Adding Google Web Font to Transactional Email?
I'm attempting to add a Google Web Font (Montserrat: https://fonts.google.com/specimen/Montserrat?preview.text_type=custom) in the Marketing -> Email Templates area and attempted to add this in two ...
0
votes
0answers
12 views
Double shipment confirmation sent Magento 2.3
We currently have Magento 2.3 and Mailchimp.
Every time a customer buys something, the customer gets 2 sets of the same email every confirmation sent out. So now we have been put on a blacklist of ...
0
votes
0answers
14 views
Magento 2.4.1 New Account Key Confirmation
after updating to 2.4.1 from 2.3.5-p2 we facing the issue that if a customer open an account, mainly try to open an account, Magento will just send the 'Default' New Account Email, instead of the 'New ...
0
votes
0answers
15 views
Shipment email template amendment
I am trying to amend our shipment email template so it will show a list of items NOT YET DISPATCHED (if applicable) - call it a backorder list if you like.
Does anybody know how I can do this?
Thanks ...
0
votes
0answers
11 views
How to send account confirmation email to specific customer group magento 2?
I want to send an account confirmation email to a specific customer group. is it possible? please help me.
0
votes
1answer
14 views
Not getting Shipment id in getShipment () in vendor/magento/module-sales/Block/Order/Email/Shipment/Items.php
I am not getting Shipment data in getShipment() in below file while sending shipment tracking information email from admin
in vendor/magento/module-sales/Block/Order/Email/Shipment/Items.php
Any ...
0
votes
1answer
29 views
Custom getLogoUrl for E-Mail templates
I have the following problem: Inside of four different store views, we have the opportunity for the customer, to change between different assortments. This is basically just a filter in the Layered ...
1
vote
0answers
22 views
How to determine refund type while issuing credit memo ? (Magento 2)
i am implementing an functionality where i need to determine refund type while issuing credit memo so based on that i can send different email template to customers.
I have checked in Magento\Sales\...
0
votes
1answer
20 views
Error filtering template: Warning: Invalid argument supplied for foreach() in magento 2.4.0
Error filtering template: Warning: Invalid argument supplied for foreach() in /var/www/html/magento2/app/code/Vendorname/Modulename/view/frontend/templates/email_items.phtml on line 10
<?php $...
0
votes
1answer
23 views
Get custom attribute to transasctional email
I am trying to retrieve a customer attribute in a transactional mail. In my editor at the back-office, I put {{var request.getCustomAttribute ()}, but it doesn't work. What is the method to retrieve ...
0
votes
0answers
32 views
Magento2 Checkout - Add secondary email input in the login form
I have Amasty_Onestepcheckout module installed on a site running on Magento 2.4.1. I have to add a secondary email address that have to be validated as email and equal to the primary email input field....
0
votes
0answers
6 views
Modifications at /simple/Magento_Sales/templates/email/items.phtml is not working
We are currently modifying the email template. We want to add another column to the order summary table for the product thumbnail.
So we modified the following files:
Magento_Sales/templates/order/...
0
votes
0answers
12 views
Got late order email in magento 2?
I have got very late order-related mail for some customer what can I do any have an idea for same?
I have checked with the same email address with custom PHP mail function then it will working but ...
0
votes
0answers
9 views
How to remove email invoice coupon code description
In invoice, when the client uses a coupon code it shows in total like Discount(description)
I just want to remove the description, where this can be edited?
Thanks in advance,
Best regards
0
votes
0answers
15 views
Sending Email with custom header,footer
I want to create a custom header and footer for email templates.
currently when the user receives an email the logo in the head redirects it to the store URL but I want it to redirect to somewhere ...
0
votes
1answer
12 views
Blocking .ru Bots
I've been getting a number of bots with an email that ends with .ru - I was hoping to stop them from creating customer accounts on our system.
I've seen a few SQL functions that will remove existing ...
0
votes
1answer
52 views
Magento 2 How to send order email copy to custom email address with custom module when order placed, by custom observer and events.xml?
I have one module where i can set email address in back end. When order placed i want to send that order email copy to my custom email address which is set in backend.
I want to add an observer when ...
0
votes
1answer
22 views
Magento 2.3.5-p2: Send store emails from different email IDs
I've installed the SMTP extension from Mageplaza link. And configured it to send from we.care@xyz.com, as below.
However it allows for only one email to be configured, as a result despite adding ...
0
votes
0answers
21 views
Integrity constraint violation: 1062 Duplicate entry
i have problem i get error like this when i registration new user with Duplicate email or id which is unique:
Fatal error: Uncaught PDOException: SQLSTATE[23000]: Integrity constraint violation: 1062 ...
0
votes
1answer
49 views
Hide tax in Magento 2.3 New Orders Email
I'm currently using Magento ver. 2.3.4 and I'd like to hide the tax display in the sales order emails. I've added the following to my design template:
httpdocs / app / design / frontend / Infortis / ...
0
votes
0answers
10 views
Magento 2 email generated by cron not loading config vars
So I have set up a config to store the environment-specific URL path to images and it works fine to load a header image for emails driven by API calls but for a cron generated email it does not.
Not ...
0
votes
0answers
13 views
Empty order status in magento 2.4.1 email
I have option to load Order Update, Order Update(Magento/luma) or Order Update(Magento/Smarwave) email template. Email is sent if any of those three is selected in configuration but without order ...
0
votes
0answers
16 views
Email Styling in _email-extend.less not applying
Magento Version: 2.3.4
Parent Theme: Luma
The issue I'm having is that I can't get any changes to work in the email styling. I have followed the docs about where to move what to move where however it ...
0
votes
0answers
15 views
How to get contact us email from get category content tab form select drop down attribute in Magento 2.3.1
How to get contact us email from get category content tab form select drop down attribute in Magento 2.3.1
form_select category custom attribute how to get contact us from there.
app/code/Vendor/...
1
vote
0answers
19 views
Magento 2 - send transactional email programmatically
I have created some custom transactional emails in the backend and would like to send them programmatically, perhaps with a simple custom form.
In Magento 1 it was possible to do this:
$localeCode = ...
0
votes
1answer
47 views
How do I send a email from the cron job? Magento 2 Unable to send mail
I did create a cron job with custom sql query. It will send an email notification to our support email. Can someone tell me what's wrong my email coding, from the log it said I am unable to send mail?...
0
votes
0answers
10 views
Magento 2.4.0 : Create account without an email Address
I have created a custom REST API to create a customer account programmatically. Now while creating a customer account user may or may not have an email ID. But user will update while placing order in ...
0
votes
0answers
15 views
Magento2 Enable WYSIWYG On Email Templates Admin Panel
I know Magento has a WYSIWYG library but I am surprised that when you go to Marketing>Email Templates and click into one of the email templates the textarea is not WYSIWYG enabled.
Does anyone know ...
0
votes
0answers
20 views
Magento 2 Product Alert out of stock notification email
Does anybody know how does the Product in stock notification email triggers to the subscribers?
I already have the cron job set up and I do see the catalog_price_alert cron being successfully executed ...
0
votes
0answers
20 views
Magento 2: How to add invoice date to invoice email template?
I need to add the date of invoice creation to the invoice email template in format like this: d.m.YYYY (example: 25.12.2020).
How can I achieve this?
0
votes
0answers
11 views
Send Attachment within a template mail Magento 1.9
I got this error "Invalid method Mage_Core_Model_Email_Template_Mailer::createAttachment(Array
(
[0] => my content
)
)"
while trying to send an attachment within an email an here is my ...
0
votes
0answers
14 views
Send mails to stock sources after sources selection in order processing
i wanted to send emails to the sources emails stored in config every time i process order so the get notified before actual shipping process starts, anyone have any idea how to do this.? Any event i ...
1
vote
1answer
35 views
Change parts of email template
I want to change the email template "New Order (Magento/luma)".
I want to remove the SKU column from order items table, and I think the following line will send me to the file where I must ...
0
votes
0answers
7 views
Magento 2 how to upload image in order dispatch email
I want to upload the open package image that was taken through mobile, that we'll be able to upload in the complete order template email(shipment email).
the area from where we can be able to upload ...
0
votes
0answers
1k views
Magento 2.3.5 Customer registration email domain @xxx.com.xx crash
I am new with Magento and I am using Magento 2.3.5.
When I test on the Create new customer account, fill up the field Sign-in information with using email domain with @xxx.com.tw , @xxx.com.jp or @xxx....
0
votes
1answer
22 views
What's the best Email Marketing extension?
Since I want to integrate an Email Marketing service like Mailchimp, Sendinblue, SendGrid, etc... I'd like to know, not what is the best service among those but, what is the best Magento Extension ...
0
votes
0answers
11 views
Magento 2 Overriding Sales shipping email templates not working
We are overriding shipping templates from admin but in email Shipped By & Tracking Number and Products information is missing.
Does anyone know why it is not showing?
0
votes
1answer
37 views
Magento 2: Where to change the expiration period of Account Confirmation Link?
We have enabled the Account Confirmation link for customers but where can I set the expiration period for confirmation link. There is no configuration for this in admin.
Please guide
0
votes
0answers
12 views
Set CopyTo for confimation email by ordered products in Magento 2.4
im searching for a solution to send the confirmation email to an other email as specified at "sales_email/order/copy_to" based ob product sku range.
For example when sku of all products is ...
0
votes
0answers
4 views
Magento 1.9.2.4 sends the shipping emails instead of the sales emails
Good morning!
Lately magento is sending the shippements emails instead of the order emails and the incomplete ones.
Checking the logs of the email I see that indeed it happens but I do not know what ...
0
votes
1answer
22 views
Alert admin when order is made with a specific payment method
We currently have, on our site, the option to make payment either by credit card or Bank transfer. We would like a way for the admin to receive an alert email when payment is made using the Bank ...
0
votes
1answer
31 views
Sending PDF via email works when command run on console, but not when run by a cron job
I've become stuck, I want to send a custom report via email in a pdf format. It's strange because it works correctly when I run the command via the console, but when it's run via a cron job nothing ...
0
votes
0answers
27 views
Magento 2 Out of Stock notification to admin and CC to another email
I am trying to see if Magento 2.3.4 has ability to notify an email other than the admin. We have a reseller who has all our products on their website and they need to be notified when a product of ...
2
votes
2answers
37 views
Magento 2 : Get shipping method using observer
I am trying to get the the shipping method using observer but I cant seem to get it to work, this is what I have for the ShippingTypeEmail.php
<?php
namespace vendor\Emails\Observer;
use Magento\...
0
votes
1answer
30 views
Serious problem with Email Deliverability when sending Order Confirmation Emails
Magento 1.9.4
Let me first define the terms so that we are on the same page as it’s vital to mention that Email deliverability isn’t the same as a delivery rate.
A delivery rate indicates what ...
0
votes
0answers
15 views
Display product's unit price and product's total tax on invoice email
I need to show the product's unit price (price per 1 product) excluding tax on the invoice email. Example:
Product A Qty: 4 Unit price (excl. tax): $100 Total (excl.Tax): $400 Tax: $50 Total ...
0
votes
0answers
23 views
Magento2 Contact Us email is received via wrong from email address
Magento2 I am using SMTP for my Magento2 setup
But I am facing a strange issue
The contact us an email received have wrong from the email address.
The name (Sender Name) is correct in the form email ...
0
votes
0answers
31 views
Magento Email templates, new shipment
I am new with Magento and I would like to configure new shipment emails, but I am having a problem with it.
I created a new email template like the one below:
{{template config_path="design/email/...
0
votes
0answers
24 views
Magento 2.3 The images not displayed in Gmail
i need your help i use the module from Mageplaza Smtp and the transactional emails not show the images in Gmail, but in outlook yes, i inspect the image code in base64 for the images is correctly ...
0
votes
0answers
12 views
Logging for Outbound Transactional Email
In earlier versions of Magento it was possible to see outbound email messages in the database queue. Currently in Magento 2.3.5 I have not found a way to see a log of the outbound transactional emails....
