Questions tagged [email]

Questions about emails sent by Magento in general

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19 views

Adding Google Web Font to Transactional Email?

I'm attempting to add a Google Web Font (Montserrat: https://fonts.google.com/specimen/Montserrat?preview.text_type=custom) in the Marketing -> Email Templates area and attempted to add this in two ...
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12 views

Double shipment confirmation sent Magento 2.3

We currently have Magento 2.3 and Mailchimp. Every time a customer buys something, the customer gets 2 sets of the same email every confirmation sent out. So now we have been put on a blacklist of ...
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14 views

Magento 2.4.1 New Account Key Confirmation

after updating to 2.4.1 from 2.3.5-p2 we facing the issue that if a customer open an account, mainly try to open an account, Magento will just send the 'Default' New Account Email, instead of the 'New ...
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15 views

Shipment email template amendment

I am trying to amend our shipment email template so it will show a list of items NOT YET DISPATCHED (if applicable) - call it a backorder list if you like. Does anybody know how I can do this? Thanks ...
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11 views

How to send account confirmation email to specific customer group magento 2?

I want to send an account confirmation email to a specific customer group. is it possible? please help me.
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1answer
14 views

Not getting Shipment id in getShipment () in vendor/magento/module-sales/Block/Order/Email/Shipment/Items.php

I am not getting Shipment data in getShipment() in below file while sending shipment tracking information email from admin in vendor/magento/module-sales/Block/Order/Email/Shipment/Items.php Any ...
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1answer
29 views

Custom getLogoUrl for E-Mail templates

I have the following problem: Inside of four different store views, we have the opportunity for the customer, to change between different assortments. This is basically just a filter in the Layered ...
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22 views

How to determine refund type while issuing credit memo ? (Magento 2)

i am implementing an functionality where i need to determine refund type while issuing credit memo so based on that i can send different email template to customers. I have checked in Magento\Sales\...
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1answer
20 views

Error filtering template: Warning: Invalid argument supplied for foreach() in magento 2.4.0

Error filtering template: Warning: Invalid argument supplied for foreach() in /var/www/html/magento2/app/code/Vendorname/Modulename/view/frontend/templates/email_items.phtml on line 10 <?php $...
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1answer
23 views

Get custom attribute to transasctional email

I am trying to retrieve a customer attribute in a transactional mail. In my editor at the back-office, I put {{var request.getCustomAttribute ()}, but it doesn't work. What is the method to retrieve ...
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32 views

Magento2 Checkout - Add secondary email input in the login form

I have Amasty_Onestepcheckout module installed on a site running on Magento 2.4.1. I have to add a secondary email address that have to be validated as email and equal to the primary email input field....
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6 views

Modifications at /simple/Magento_Sales/templates/email/items.phtml is not working

We are currently modifying the email template. We want to add another column to the order summary table for the product thumbnail. So we modified the following files: Magento_Sales/templates/order/...
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12 views

Got late order email in magento 2?

I have got very late order-related mail for some customer what can I do any have an idea for same? I have checked with the same email address with custom PHP mail function then it will working but ...
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9 views

How to remove email invoice coupon code description

In invoice, when the client uses a coupon code it shows in total like Discount(description) I just want to remove the description, where this can be edited? Thanks in advance, Best regards
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15 views

Sending Email with custom header,footer

I want to create a custom header and footer for email templates. currently when the user receives an email the logo in the head redirects it to the store URL but I want it to redirect to somewhere ...
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1answer
12 views

Blocking .ru Bots

I've been getting a number of bots with an email that ends with .ru - I was hoping to stop them from creating customer accounts on our system. I've seen a few SQL functions that will remove existing ...
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1answer
52 views

Magento 2 How to send order email copy to custom email address with custom module when order placed, by custom observer and events.xml?

I have one module where i can set email address in back end. When order placed i want to send that order email copy to my custom email address which is set in backend. I want to add an observer when ...
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1answer
22 views

Magento 2.3.5-p2: Send store emails from different email IDs

I've installed the SMTP extension from Mageplaza link. And configured it to send from we.care@xyz.com, as below. However it allows for only one email to be configured, as a result despite adding ...
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21 views

Integrity constraint violation: 1062 Duplicate entry

i have problem i get error like this when i registration new user with Duplicate email or id which is unique: Fatal error: Uncaught PDOException: SQLSTATE[23000]: Integrity constraint violation: 1062 ...
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1answer
49 views

Hide tax in Magento 2.3 New Orders Email

I'm currently using Magento ver. 2.3.4 and I'd like to hide the tax display in the sales order emails. I've added the following to my design template: httpdocs / app / design / frontend / Infortis / ...
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10 views

Magento 2 email generated by cron not loading config vars

So I have set up a config to store the environment-specific URL path to images and it works fine to load a header image for emails driven by API calls but for a cron generated email it does not. Not ...
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13 views

Empty order status in magento 2.4.1 email

I have option to load Order Update, Order Update(Magento/luma) or Order Update(Magento/Smarwave) email template. Email is sent if any of those three is selected in configuration but without order ...
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16 views

Email Styling in _email-extend.less not applying

Magento Version: 2.3.4 Parent Theme: Luma The issue I'm having is that I can't get any changes to work in the email styling. I have followed the docs about where to move what to move where however it ...
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15 views

How to get contact us email from get category content tab form select drop down attribute in Magento 2.3.1

How to get contact us email from get category content tab form select drop down attribute in Magento 2.3.1 form_select category custom attribute how to get contact us from there. app/code/Vendor/...
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19 views

Magento 2 - send transactional email programmatically

I have created some custom transactional emails in the backend and would like to send them programmatically, perhaps with a simple custom form. In Magento 1 it was possible to do this: $localeCode = ...
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1answer
47 views

How do I send a email from the cron job? Magento 2 Unable to send mail

I did create a cron job with custom sql query. It will send an email notification to our support email. Can someone tell me what's wrong my email coding, from the log it said I am unable to send mail?...
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10 views

Magento 2.4.0 : Create account without an email Address

I have created a custom REST API to create a customer account programmatically. Now while creating a customer account user may or may not have an email ID. But user will update while placing order in ...
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15 views

Magento2 Enable WYSIWYG On Email Templates Admin Panel

I know Magento has a WYSIWYG library but I am surprised that when you go to Marketing>Email Templates and click into one of the email templates the textarea is not WYSIWYG enabled. Does anyone know ...
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20 views

Magento 2 Product Alert out of stock notification email

Does anybody know how does the Product in stock notification email triggers to the subscribers? I already have the cron job set up and I do see the catalog_price_alert cron being successfully executed ...
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20 views

Magento 2: How to add invoice date to invoice email template?

I need to add the date of invoice creation to the invoice email template in format like this: d.m.YYYY (example: 25.12.2020). How can I achieve this?
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11 views

Send Attachment within a template mail Magento 1.9

I got this error "Invalid method Mage_Core_Model_Email_Template_Mailer::createAttachment(Array ( [0] => my content ) )" while trying to send an attachment within an email an here is my ...
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14 views

Send mails to stock sources after sources selection in order processing

i wanted to send emails to the sources emails stored in config every time i process order so the get notified before actual shipping process starts, anyone have any idea how to do this.? Any event i ...
1
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1answer
35 views

Change parts of email template

I want to change the email template "New Order (Magento/luma)". I want to remove the SKU column from order items table, and I think the following line will send me to the file where I must ...
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7 views

Magento 2 how to upload image in order dispatch email

I want to upload the open package image that was taken through mobile, that we'll be able to upload in the complete order template email(shipment email). the area from where we can be able to upload ...
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1k views

Magento 2.3.5 Customer registration email domain @xxx.com.xx crash

I am new with Magento and I am using Magento 2.3.5. When I test on the Create new customer account, fill up the field Sign-in information with using email domain with @xxx.com.tw , @xxx.com.jp or @xxx....
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1answer
22 views

What's the best Email Marketing extension?

Since I want to integrate an Email Marketing service like Mailchimp, Sendinblue, SendGrid, etc... I'd like to know, not what is the best service among those but, what is the best Magento Extension ...
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11 views

Magento 2 Overriding Sales shipping email templates not working

We are overriding shipping templates from admin but in email Shipped By & Tracking Number and Products information is missing. Does anyone know why it is not showing?
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1answer
37 views

Magento 2: Where to change the expiration period of Account Confirmation Link?

We have enabled the Account Confirmation link for customers but where can I set the expiration period for confirmation link. There is no configuration for this in admin. Please guide
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12 views

Set CopyTo for confimation email by ordered products in Magento 2.4

im searching for a solution to send the confirmation email to an other email as specified at "sales_email/order/copy_to" based ob product sku range. For example when sku of all products is ...
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4 views

Magento 1.9.2.4 sends the shipping emails instead of the sales emails

Good morning! Lately magento is sending the shippements emails instead of the order emails and the incomplete ones. Checking the logs of the email I see that indeed it happens but I do not know what ...
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1answer
22 views

Alert admin when order is made with a specific payment method

We currently have, on our site, the option to make payment either by credit card or Bank transfer. We would like a way for the admin to receive an alert email when payment is made using the Bank ...
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1answer
31 views

Sending PDF via email works when command run on console, but not when run by a cron job

I've become stuck, I want to send a custom report via email in a pdf format. It's strange because it works correctly when I run the command via the console, but when it's run via a cron job nothing ...
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27 views

Magento 2 Out of Stock notification to admin and CC to another email

I am trying to see if Magento 2.3.4 has ability to notify an email other than the admin. We have a reseller who has all our products on their website and they need to be notified when a product of ...
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2answers
37 views

Magento 2 : Get shipping method using observer

I am trying to get the the shipping method using observer but I cant seem to get it to work, this is what I have for the ShippingTypeEmail.php <?php namespace vendor\Emails\Observer; use Magento\...
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1answer
30 views

Serious problem with Email Deliverability when sending Order Confirmation Emails

Magento 1.9.4 Let me first define the terms so that we are on the same page as it’s vital to mention that Email deliverability isn’t the same as a delivery rate. A delivery rate indicates what ...
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15 views

Display product's unit price and product's total tax on invoice email

I need to show the product's unit price (price per 1 product) excluding tax on the invoice email. Example: Product A Qty: 4 Unit price (excl. tax): $100 Total (excl.Tax): $400 Tax: $50 Total ...
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23 views

Magento2 Contact Us email is received via wrong from email address

Magento2 I am using SMTP for my Magento2 setup But I am facing a strange issue The contact us an email received have wrong from the email address. The name (Sender Name) is correct in the form email ...
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31 views

Magento Email templates, new shipment

I am new with Magento and I would like to configure new shipment emails, but I am having a problem with it. I created a new email template like the one below: {{template config_path="design/email/...
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24 views

Magento 2.3 The images not displayed in Gmail

i need your help i use the module from Mageplaza Smtp and the transactional emails not show the images in Gmail, but in outlook yes, i inspect the image code in base64 for the images is correctly ...
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12 views

Logging for Outbound Transactional Email

In earlier versions of Magento it was possible to see outbound email messages in the database queue. Currently in Magento 2.3.5 I have not found a way to see a log of the outbound transactional emails....

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