Questions tagged [customer]

denotes questions related to the customers module

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Magento 2 - Add two custom attributes to customer in a new section

In a Magento 2 (2.4.5) instance, I created a new section in CUSTOMER > CUSTOMER INFORMATION, after "Customer View" (thanks to the tutorial of @rakeshjesadiya https://www.rakeshjesadiya....
Samuele's user avatar
-1 votes
0 answers
18 views

Imported Customer Accounts fail to show up

Imported customer accounts the other day, with the notifications mentioning it was successful but so far, no new accounts have shown in the all customers section. Need to know what I missed For the ...
sarmad95's user avatar
-1 votes
0 answers
13 views

Importing Customer list errors

Was importing a file when these errors were identified, not sure what they mean exactly Duplicates found in column names: array ( 0 => '', 1 => 'mail,_w', 2 => 'bsit', 3 => ',_stor', 4 =&...
sarmad95's user avatar
0 votes
0 answers
12 views

Importing New List of customers via csv from orders

Need a means of adjusting large list of names on excel sheet for import on magento 2 while adjusted into customer database template without needing to adjust manually.
sarmad95's user avatar
0 votes
1 answer
86 views

Magento2: How to get customer zip code based on the customer location (Guest Users)

I would like to get the customer zip code based on the customer location (Guest Users) Please let me know if anyone has an idea how to get it done. Thank You
Suresh Chikani's user avatar
0 votes
1 answer
60 views

Magento 2: How to add custom attributes to Customer group?

I want to add a custom attribute(image upload) here on customer groups. I have searched a lot. can anyone help me about that?
Amiyo Ghosh's user avatar
2 votes
1 answer
27 views

Admin customer spam

I removed customer spam from the database. But, the admin customer display still shows those customers.
Jim Todd's user avatar
0 votes
0 answers
45 views

Login page did not give error massage if user give wrong details in magento 2 using with hyva theme

I am using Magento 2 with a hyva Theme when I go to the login page and write the wrong credentials it will not give an error Massage like Please provide correct credentials in this page /customer/...
Kbizsoft Solutions's user avatar
0 votes
1 answer
31 views

How to add file upload section in the admin product view page?

I am trying to add file upload section in admin product view page. Because I want to display to customer the product specification download in the frontend product detail page. Please tell me example ...
Malcom's user avatar
  • 21
1 vote
0 answers
27 views

Customers randomly get The account sign-in was incorrect or your account is disabled temporarily

To be clear this is random CUSTOMERS locked out, not ADMIN. Most posts on this are about admin lockouts. Customers have working accounts (some for years) and have been able to place orders in the past....
Adam Lavery's user avatar
0 votes
1 answer
127 views

Customer name missing in transaction mail in 2.4.6?

After updating to Magento 2.4.6, the customer name is missing in the order confirmation mail. This is the code I have in the mail template: {{trans "%customer_name," customer_name=$order....
user4095519's user avatar
0 votes
0 answers
25 views

VAT-ID Validation Error "Please enter a valid vat number and select a valid country"

for a client we´re using Magento 2.4.5-p1 Open Source. While creating a new customer account the customers are able to add a VAT-ID to get selected into different customer groups. For some reason thou ...
Jessica's user avatar
0 votes
2 answers
217 views

custom attribute value not save in the Database

<?php declare(strict_types=1); namespace Vendor\Module\Setup\Patch\Data; use Magento\Eav\Model\Config; use Magento\Eav\Model\Entity\Attribute\SetFactory as AttributeSetFactory; use Magento\Eav\...
Nabeel shahbaz's user avatar
0 votes
1 answer
28 views

customer acesss token never expiring JWT

I have created a customer access token using the below method // Magento\Integration\Model\Oauth\TokenFactory $customerToken = $this->tokenModelFactory->create(); $token = $customerToken->...
Rizwan Khan's user avatar
  • 1,939
0 votes
1 answer
59 views

Display customer group ID on page with all caches enabled

What's the best way to display the current customer's group id on the page when all caches are enabled including full-page cache. I did think of potentially using JS and KO but it didn't look like the ...
Goose84's user avatar
  • 2,539
0 votes
0 answers
26 views

Manual Approval for a specefic customer Group

I use Magepelza Customer Approval for new customers, I have 3 groups, General B2C, Instalers and Reselers. I would like to let B2C customers Group to login without manual Approval, the others have to ...
ali's user avatar
  • 1
0 votes
1 answer
64 views

Add Custom Field in customer registration frontend side form

I want to add country-state functionality to the customer registration form and how to save it
Pruthvi Raval's user avatar
2 votes
2 answers
117 views

Magento 2 create customer account on frontend takes too long

we are facing an issue with Magento 2 and hopes that someone here could help. First of all some Details; We are running our Magento on 2.4.5-p2 and PHP8.1. Now we are facing an issue on frontend. If a ...
Beendeluxe's user avatar
1 vote
1 answer
24 views

Inventory stock update while using payment gateway

Need possible use cases for a scenario in magento 2 when a customer places an order during checkout after entering place order stock from inventory gets reduced then customer moved to payment gateway ...
Rekha S's user avatar
  • 11
0 votes
0 answers
53 views

Magento 2 Country and Region/state not showing values on checkout address form randomly

I am facing an issue with magento 2.2.11 this happens ramdonly, Country field and region/state field do not load select values on checkout address form I've checked that in stores->configuration-&...
Dan's user avatar
  • 1
0 votes
1 answer
31 views

How to override customer address template

how to override customer address from customer account area and shipping option at checkout. I aim to add a regex to stop customers from entering special characters and letters. Customer account ...
jibin george's user avatar
0 votes
1 answer
42 views

Login as a Customer via admin is not showing while edit a customer in magento 2

I am using magento 2.4.5-p1, enterprise edition, when i tried to logged in to a customer account from adminpanel, i am unable to see the button Called "Logged in as a customer". Please help ...
jaisa2's user avatar
  • 15
0 votes
1 answer
85 views

Magento 2.4 - Move product-add-form to customer div class

is there any way to move the "product-add-form" to a new customer class? i have added in the catalog_product_view.xml <move element="product.add.form" destination="product....
AlexLgs's user avatar
0 votes
1 answer
32 views

Reset all Customer Password Module?

Is there a module that notifies users after logging in that they have to change their password? Or a possibility to reset the passwords of the users that a new one has to be set after next login ? ...
Julian T.'s user avatar
1 vote
0 answers
43 views

Error while login customer into the authentication-popup frontend

Actually, I have installed the phone number login extension into Magento 2.4 downloaded it from GitHub, and added some new functionality as per the requirement after doing all functionality I faced an ...
Rohit Gohel's user avatar
0 votes
0 answers
16 views

How is it possible to stop sending any type of mail from Magento 2 based on the customer email value?

I am working on Magento 2.4 version and certain events that were available in older versions are not there now. I guess a plugin would be an ideal solution to this. Any suggestions would be much ...
Arjun B's user avatar
  • 66
2 votes
1 answer
90 views

Mgento Admin Grid Multi select "," seperated value filter not working in custom grid Magento 2?

I create custom grid that include Website field and customer group fields are multiselect. At Filter apply also need to set as multiselect that not working for me. here I share my listing xml file ...
Joy Poly's user avatar
  • 501
0 votes
0 answers
11 views

Unsubscription Link in Success Mail

I want to add an unsubcription link to my success mail from Magento (2.3), but all the variables I tried so far are not generating a link. {{var subscriber.getUnsubscriptionLink}} {{var subscriber....
Jonah5's user avatar
  • 1
0 votes
0 answers
11 views

Magento Customer Reviews

I want to create dummy reviews for some products in Magento 2 with stars and images and want to import the data by CSV. Can anybody suggest to me the best way to do that?
Rana Zain's user avatar
  • 616
0 votes
0 answers
19 views

Console Magento Error Customerdata.js

I am getting this error in the Magento 2.4.5 P1 in the cosole : {"readyState":4,"responseText":"{\"message\":\"No such entity.\"}","responseJSON&...
Rana Zain's user avatar
  • 616
0 votes
0 answers
21 views

How to uniquely store guest information to a custom table on API call?

I want store each guest information with unique id, so that when the specific customer from that device get login/signup i update that information from guest and attach a customer id with data. ...
Syed Hassan Zamir's user avatar
0 votes
2 answers
295 views

How to get account created in by customer id in magento 2?

$customerID = $object->getCustomerId(); $objectManager = \Magento\Framework\App\ObjectManager::getInstance(); $customerObj = $objectManager->create('Magento\Customer\Model\Customer')->load($...
Rubel Parvaz's user avatar
1 vote
1 answer
66 views

why session_id column from customer_visitor table got deprecated in Magento 2.4 latest versions?

In Magento 2.4.5 installed in my local server i noticed that session_id column from customer_visitor table got deprecated but i can't seem to find any details of documentation for why it got ...
Vishal Rathod's user avatar
0 votes
3 answers
2k views

Magento 2.4.4 and PHP 8 "A technical problem with the server created an error." When open any customer

how to fix and how debug the below error. I am getting this issue when I opened any customer it's showing not continuously sometimes it happens. A technical problem with the server created an error. ...
Devidas's user avatar
  • 3,298
0 votes
1 answer
419 views

Info Bip Sms Sending issue

I am using the Info bip for sending SMS notifications to customer by Kakoa. I am facing this issue. I tried a lot but I am still facing this issue. AnyOne help me to get rid of this.
Rana Zain's user avatar
  • 616
1 vote
1 answer
72 views

Custom Customer Address field not passing validation

I've added a custom field to the Customer Addresses with the following UpgradeData: public function upgrade(ModuleDataSetupInterface $setup, ModuleContextInterface $context) { /** @var ...
dotancohen's user avatar
  • 1,105
0 votes
1 answer
37 views

Display error notice instead of Exception text default for Customer edition

I want to display the error notice when a specific rule match when we edit the customer informations on backend. I tried with default \Exception class or Magento specific but it show the error as text ...
nlegall's user avatar
  • 21
0 votes
1 answer
631 views

Customer name not displayed in confirmation mail in Magento 2.4?

After updating to Magento 2.4.4 the customer name is not displayed in my confirmation mail. I tried all variations I could find: {{var customer.firstname}} {{trans "%customer_name " ...
user4095519's user avatar
1 vote
1 answer
158 views

Check whitespaces and remove in the First Name Customer Registration in FE, BE

Once a new customer is being registered and Add New Customer in Admin the extension checks the First Name field. If the First Name field has whitespaces, they must be removed, so the customer entity ...
Nam Cong's user avatar
0 votes
2 answers
341 views

Send an email with the customer data to the Customer Support email address configured in Magento 2

Once the customer has been successfully registered, the extension should invoke the following actions. Send an email with the customer data (customer first name, customer last name, customer email) ...
Nam Cong's user avatar
0 votes
0 answers
25 views

Taxvat not saving on customer registration or editing

I activeted taxvat on admin to show on customer registration, the input field shows on register and edit page, but it does not save any value.
Rafael Fagundes's user avatar
0 votes
1 answer
227 views

Forgotten password e-mail not sent: Malformed UTF-8 characters, possibly incorrectly encoded

After upgrading from Magento 2.3.4 to 2.4.3-p3, when I ask Magento to send the "Forgot password" email, I get instead of the expected template: Malformed UTF-8 characters, possibly ...
Kallard's user avatar
0 votes
2 answers
320 views

Magento 2.4 Store -> configuration -> Customer -> Customer Configuration not visible in Admin panel

When I try to create an order in my multiple website magento 2.4 installation, I get this error: "A customer with the same email address already exists in an associated website" As solution ...
Dr. Christian Kusche's user avatar
0 votes
0 answers
18 views

Magento 2 How to solved Refreshing Grid issue and not show of custom tab in customer edit section?

i want to show grid in custom tab in custom edit section.but still is not working. i have mentioned the screenshort as per below : https://prnt.sc/Hm7OvaONFQlD below the code <?xml version="1....
Niraj Makwana's user avatar
0 votes
0 answers
72 views

how to make email id as optional in customer registration and checkout

Instead of email, we have used mobile number for the unique field. so we need to make email optional. please answer me, anyone, if you know
Vigesh P v's user avatar
0 votes
0 answers
51 views

How to add Customer name and Order id on each page of Invoice pdf in magento 2

Is there any way that i can add customer name and Order number at the top of each page of invoice pdf generated from backend in magento 2?https://prnt.sc/mNPhsrQpDCy6
Nicola Smith's user avatar
0 votes
0 answers
166 views

Magento 2: How to solve No such entity with customerId?

I am trying to get the customer related data in product details page as an API response and its working fine. But when I open the product view page in admin, I am getting the below error. I checked ...
MagentoDev's user avatar
1 vote
2 answers
268 views

How to save customer information using external Api

Can anyone help me on how to save customer information on magento2. Explanation: I have an external endpoint which comprises customer information(e.g name, address e.t.c) that i need to save on ...
Adex's user avatar
  • 15
1 vote
0 answers
48 views

Country Code Required - Magento 2.4.3

On one of our websites, we have issues after they have created the account they need to add the home address and shipping address to their account. When they do so they get "Country code is ...
Jan-petter Havna's user avatar
0 votes
1 answer
440 views

Custom Validation For Checkout Field

I want to add custome validation for example firstname who user can't use number But i don't know why it doesn't work I have create a module and create a file in view/frontend/web/js/validation.Js ...
Peren's user avatar
  • 17

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