Questions tagged [forgot-password]
General questions related to the feature that is available for the the front-end users in all the versions of Magento to request for generating a new password when they forget their existing password.
21
questions
0
votes
0
answers
40
views
Magento 2 how to override reset password token through database
I wanted to know if there is any query like below for magento2.4.4 that we can use to override the value in table customer_entity column rp_token
UPDATE customer_entity SET password_hash = CONCAT(SHA2(...
0
votes
1
answer
292
views
Reset password not working in magento 2.4.5
The reset password is not working, I'm receiving the email, and reset link is working. After entering the new password and submit, it says that the password reset link has expired.
I'm using Porto ...
- 31
0
votes
2
answers
396
views
Magento 2.4.5 In Customer Forgot password link, reset my password button is disabled after the upgrade
After the upgrade from 2.4.3 to 2.4.5, I see that new code has been added in the upgraded forgotpassword.html that is disabling the reset button. How can I enable it please
Edit: Extending ...
- 107
0
votes
2
answers
102
views
Forget Password is not working after upgrading to 2.4.3
I clicked forgot password and then input data.
I received message reset password, so I send change password but got error like this.
How can I fix it?
- 31
0
votes
2
answers
64
views
Forgot password email template (custom) issue | Magento 2.4
I have overridden the default email template for "forgot password"
vendors/magento/module-customer/view/frontend/email/password_new.html
When I click the "forgot your password?" ...
- 1,581
0
votes
1
answer
159
views
Forgotten password e-mail not sent: Malformed UTF-8 characters, possibly incorrectly encoded
After upgrading from Magento 2.3.4 to 2.4.3-p3, when I ask Magento to send the "Forgot password" email, I get instead of the expected template: Malformed UTF-8 characters, possibly ...
- 1
0
votes
0
answers
119
views
Magento 2.3.5 Customer getting wrong reset password link in email
We have 2 store_view and both are pointed on the different domain.
Desktop Store URL: www.example.com
Mobile Store URL: m.example.com
Customers are sharing on the website.
Customer account ...
- 2,035
1
vote
1
answer
863
views
Magento2.4.2 Too many password reset requests
About to migrate. I get this issue for Admins. I need to disable this so my team (18 people) can choose their own passwords.
Can I disable this ? If only for an hour or so.
- 73
1
vote
1
answer
244
views
Magento 2: Reset Password is taking previously used password
When checking the Reset Password in Magento, I can see that there is no validation when using the new password with already used passwords.
Is this the default functionality in Magento or is there any ...
- 512
0
votes
0
answers
230
views
Forgot Password redirect to different store page after submitting email on front end
I have multiple store and when customer submit his email address. It redirect to another store login page. How could I redirect to the current store that the customer send his email.
0
votes
0
answers
106
views
Validate class not found from basename 'Magento\Framework\Validator\EmailAddress' Error while doing Forgot your password
I am using Magento 2.3.3. when customer clicks on forget password and enters email address.
After clicking on Reset Password it gives this error Validate class not found from basename 'Magento\...
- 720
1
vote
1
answer
203
views
Magento 1 - How to trigger the password reset email to customer , instead of an email with an auto-generated password?
Magento 1 - How to trigger the password reset email to customer , instead of an email with an auto-generated password ?
- 2,790
0
votes
2
answers
3k
views
Customer Reset Password not working in magento 2.3
I am trying to reset my password as a customer. After going to the link received from email when i try to reset my password i am getting this error. See https://prnt.sc/p7ksmr.
Can any one help me in ...
- 720
0
votes
1
answer
252
views
Magento 1.9.4.2 reset password not working
I updated my website from 1.8.1.0 to 1.9.4.2
When a customer tries to reset their password the following error occurs:
Invalid method Mage_Customer_Model_Customer::changeResetPasswordLinkCustomerId(...
0
votes
2
answers
637
views
Password reset email is not sending
I have tried to reset the password via "forgot password" link in the login page. After I fill in the email address and clicked submit. I have got the below message
If there is an account associated ...
- 1,124
0
votes
3
answers
293
views
Magento 2 How to get customer info on resetpasswordpost controller?
Magento 2 How to get customer info on customer/account/resetpasswordpost controller?
I am trying this code -
echo "<pre>";
print_r($this->session->getData());
and getting this response ...
- 1,195
0
votes
0
answers
71
views
Magento 1.9.2.3 Customer Password Reset return "Your password reset link has expired"
Forgot Your Password Not working at the customer end, how to solve this error? If click Reset Password from Email returns Your password reset link has expired.
- 145
0
votes
2
answers
3k
views
Magento2: How to get Reset password link in custom email template
How to get Reset password link in the custom email template?
I am able to get a token like this -
$customToken = $this->_userHelper->generateResetPasswordLinkToken();
$reset_password_link = $...
- 1,195
1
vote
1
answer
534
views
M2 - Mass mailing reset password email
I want to send all the user the reset password email, we have over 6000 user so it can't be done by hand.
I found this script from this website:
<?php
//place this before any script you ...
- 623
3
votes
1
answer
1k
views
Magento 2.3.0 Reset password page showing blank
For some reason in our 2.3.0 installation the admin's reset password page does not show the form.
There is nothing appearing in the Magento error logs or reports. Also server logs are not showing ...
- 1,561
0
votes
0
answers
314
views
Blank Email Magento 2 - Order / Password
At my shop I have the problem that when someone creates a new order, the order confirmation (email) is simply displayed blank (white page). The email address is also not displayed correctly.
If you ...
