Questions tagged [forgot-password]

General questions related to the feature that is available for the the front-end users in all the versions of Magento to request for generating a new password when they forget their existing password.

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117 views

Customer Reset Password not working in magento 2.3

I am trying to reset my password as a customer. After going to the link received from email when i try to reset my password i am getting this error. See https://prnt.sc/p7ksmr. Can any one help me in ...
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1answer
32 views

Magento 1.9.4.2 reset password not working

I updated my website from 1.8.1.0 to 1.9.4.2 When a customer tries to reset their password the following error occurs: Invalid method Mage_Customer_Model_Customer::changeResetPasswordLinkCustomerId(...
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0answers
28 views

Customer Password Reset Not Working

I'm seeing some very strange behavior from the customer password reset form... The instance in question is running Magento 1.9.3.9 From the backend, I can reset a customer's password without issue. ...
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2answers
65 views

Password reset email is not sending

I have tried to reset the password via "forgot password" link in the login page. After I fill in the email address and clicked submit. I have got the below message If there is an account associated ...
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3answers
67 views

Magento 2 How to get customer info on resetpasswordpost controller?

Magento 2 How to get customer info on customer/account/resetpasswordpost controller? I am trying this code - echo "<pre>"; print_r($this->session->getData()); and getting this response ...
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0answers
16 views

Magento 1.9.2.3 Customer Password Reset return “Your password reset link has expired”

Forgot Your Password Not working at the customer end, how to solve this error? If click Reset Password from Email returns Your password reset link has expired.
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2answers
234 views

Magento2: How to get Reset password link in custom email template

How to get Reset password link in the custom email template? I am able to get a token like this - $customToken = $this->_userHelper->generateResetPasswordLinkToken(); $reset_password_link = $...
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vote
1answer
89 views

M2 - Mass mailing reset password email

I want to send all the user the reset password email, we have over 6000 user so it can't be done by hand. I found this script from this website: <?php //place this before any script you ...
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0answers
220 views

Magento 2.3.0 Reset password page showing blank

For some reason in our 2.3.0 installation the admin's reset password page does not show the form. There is nothing appearing in the Magento error logs or reports. Also server logs are not showing ...
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0answers
80 views

Blank Email Magento 2 - Order / Password

At my shop I have the problem that when someone creates a new order, the order confirmation (email) is simply displayed blank (white page). The email address is also not displayed correctly. If you ...