Questions tagged [cancel-orders]
The cancel-orders tag has no usage guidance.
25 questions
1
vote
0
answers
76
views
Magento 2.4.6: How to cancel orders partially via admin?
I want to cancel the order partially but there is no built-in feature for this in Magento 2. I have found out few extensions but those only have provision to cancel it via frontend but I need to ...
- 534
0
votes
2
answers
1k
views
Admin: Cancel Order Fails with Error - "Transaction can only be voided if status is authorized"
We are using Magento v2.4.3 and Braintree as the payment gateway. Due to the supply chain issues, we have a scenario we deal with sporadically where a customer places an order for a special order item....
- 41
0
votes
1
answer
298
views
How to Programatically cancel order in magento 2
If a customer placed an order of 3 different items with different quantities like
shirt 2 qty
Watch 1qty
pant 3qty
and cancels the order item at different times I have to set the state to order ...
0
votes
2
answers
472
views
Cancel Processing Order Triggered Event. Magento2
I'm trying to get an Event after canceling Order now for COD or Pending Orders order_cancel_after Event is working fine but for Online Payment or Processing Orders same Event is not working I've tried ...
- 1,486
0
votes
2
answers
207
views
How to cancel order using tracking number in magento 2?
I need to cancel order using tracking number in magento2?
- 55
0
votes
1
answer
936
views
Magento 2 How to restore stock after cancel order
I am working on Magento 2.3.5 p-1
I have created a custom module that adds a mass action to the sales order grid, through a controller this action changes the order status to "customCancel" ...
- 76
0
votes
2
answers
833
views
Cancel item order Magento 2
I heard that the best practice to cancel an item from an order is to cancel the entire order and create a new one without the canceled item.
Anyone can confirm that and give a hint on how to process ...
- 105
1
vote
1
answer
539
views
Magento 2: Cancel order email sent to customer if admin cancel order
I am very beginner to magento and i am looking for answer,
if i cancel order from admin panel but cancel email order is not sent to customer.
If i want to sent email to customer what should i need to ...
0
votes
1
answer
176
views
Magento 2, Cancels order after credit card payment complete
I'm facing an interesting issue.
When the customer pays with credit card, magento cancels the order automatically.
I have no idea how it happens tough.
Since i'm newbie, i couldn't find out what is ...
1
vote
1
answer
209
views
How to cancel order Programmatically without disabling URL security key
Here am trying to Cancel a order from a controller using order ID. but order is cancelling only if security key adding to URL disabled from admin configuration. How to cancel order without disabling ...
- 458
0
votes
0
answers
228
views
Magento - Cancel Order not working
Hello Magento Experts,
I have a strange issue in one of my Magento1.9.x site. In the admin panel, when I log in and then I click Sales -> Orders -> Edit any pending order, I click on cancel, it ...
0
votes
1
answer
78
views
Magento2 Under which conditions magento order can be cancelled
Magento2 I would like to know under which conditions an order can be cancelled or other vice under which conditions order can't be cancelled?
I am facing a strange issue where my orders are not ...
- 3,606
2
votes
1
answer
3k
views
How to cancel or close an order that has been invoiced through the API
I know in previous older versions (still 2.0) that I could cancel an order in processing with an invoice but recently that seems to have stopped working for a few of my clients. ie:
/V1/orders/{id}/...
- 73
0
votes
2
answers
864
views
Magento 2 plugins (interceptor) beforeCancel() making the cancel order bug
I have created a plugin which intercept the cancel function from the interface Magento\Sales\Api\OrderManagementInterface, the plugin intercept before the cancel function is called.
My problem is ...
- 45
1
vote
1
answer
254
views
In Magento 2.3, Is possible to cancel the Holded order?
In magento 2.3, Is possible to cancel the holded status order?
- 1,126
4
votes
1
answer
534
views
Magento 2 - Edit order programmatically without canceling
I want to edit any order programmatically.
The tutorials that I am getting is canceling current order and creating new one. But I need something different, I want to edit it without canceling or ...
- 43
2
votes
0
answers
28
views
Magento 2.2.10 cancelling orders from admin
If I cancel order from admin the status change to rejected and the item status change to cancel as I expected.
Is it possible if I could move the reject status to cancel too?
If there is anything I ...
- 319
4
votes
1
answer
827
views
Magento 2.3.2 : How to send email to customer after order cancellation by admin?
I know the cancel order event order_cancel_after but how can I send cancelation e-mail to the customer when admin cancels their order from admin.
How to write a custom extension for this.
Any help ...
- 2,200
0
votes
2
answers
94
views
Magento 1.9: Revert the inventory if cancel the order from back-end by admin?
How to do inventory back if order cancel from backend by admin?
- 123
2
votes
1
answer
109
views
When Cancel An Order And Pending From Admin Then Order Email Is Not Sending In Magento2
All Orders Email Works But Cancel and Pending Orders Email are Not working with Magento version 2.2.3
- 1,225
0
votes
1
answer
4k
views
Pending Payment Order Lifetime doesn't expire or cancel orders
Preconditions:
Magento Open Source version 2.2.8
PHP 7.1.29, MySQL 5.6, Apache 2.4.
Clean install. No extensions or themes installed.
Steps to reproduce
1) Go to Stores -> Configuration -> Sales -> ...
- 13
3
votes
0
answers
54
views
Magento 2 - Card decline status not reverting quantity
Just like cancel order, I have created a new status card_decline I have set canceled state to this new status.
Now when I am updating any order to card_decline status programmatically then it is not ...
- 8,752
0
votes
1
answer
230
views
How can I cancel processing order from frontend in Magento 2?
I have an extension to cancel order fro frontend customers but it is useful for only pending orders when COD available.
I want to cancel processing order from frontend. Is it possible?
- 2,065
4
votes
2
answers
3k
views
Magento 2 - Reverting cancel orders programmatically
For some reason order canceled in bulk through my customly added order cancel mass action. Now I need to uncancel all orders.
Change status from cancel to the status that was previously set on order
...
- 8,752
0
votes
0
answers
45
views
Order for a single product getting placed and cancelled automatically along with all orders
There is no issues in placing order from the website. But in Magento admin panel along with each order a default product is shown as ordered and cancelled. This is making me confused. How to solve ...
