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I have a really weird problem. I am pretty used to magento and pretty familiar with everything however I have never encountered this before. I installed a fresh cop of Magento 1.9.2.4 in my siteground hosting. Whenever I use the [email protected] (the default emails found in configureations/store email addresses) all my order email (with cron job) and invoice and ship email works. However when I put in an email of mine ([email protected]), nothing works, order email, invoice email, contact us, ship notification email, etc... stops to work.

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  • hey, what does not working mean. You don't receive the mails, you maybe get an error or are they not added to the mail queue? Commented Mar 20, 2016 at 17:15
  • Create simple php mail() function to send test email on your domain & check your email if it is still not working then you have to enable mail setting by your hosting support.
    – Himanshu
    Commented Oct 23, 2018 at 8:48

1 Answer 1

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SMTP settings for Magento

If you want to send emails with Magento you need to configure it to use an SMTP server – that is, the outgoing server that takes care of delivering your messages.

Remember anyway that if you set a normal SMTP server on Magento – like the ones associated to Gmail or Hotmail – you could always run into deliverability problems. Only a professional SMTP service will guarantee a full delivery rate, so if you plan to set up an email campaign you should consider this option seriously.

And here's the procedure:

1. Login to Magento and choose System->Configuration->Advanced->System->Mail Sending Settings.

2. Insert your SMTP settings: your SMTP server name (if you don't know it have a look at our handy list of the major ones) and your SMTP port (the default one is 25, but you can choose among others as well).

3. Copy in your local the file app/code/core/Mage/core/Model/Email/Template.php.

4. Enable that module.

5. Open the file Template.php and change the getMail() function this way:

public function getMail()   
      {
           if (is_null($this->_mail)) {               
               /* changes begin */      
             $my_smtp_host = Mage::getStoreConfig('system/smtp/host');
             $my_smtp_port = Mage::getStoreConfig('system/smtp/port');
             $config = array(
                       'port' => $my_smtp_port,                                              'auth' => 'login',                   
                       'username' => '[email protected]', 
                       'password' => 'yourpassword'                                               );
            $transport = new Zend_Mail_Transport_Smtp($my_smtp_host, $config);
            Zend_Mail::setDefaultTransport($transport);
            /* Changes End */
            $this->_mail = new Zend_Mail('utf-8');
        }
        return $this->_mail;  
}

That's it, you can deliver emails with Magento.

Also you may consider this extension.

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