I'm using magento to set up a webstore. I'm using Aschroder SMTP Pro, and wiring it through Zoho to send emails.
(The zoho email is firstname.lastname@example.org, and I have it set up as the email for all the different fields in the settings customer support, sales, etc)
I did a test transaction using paypal sandbox, and that was succesful. Then I used the magento "ship" and "invoice" options to update the order. Here's where it gets wonky. The first time I did it (this morning) it worked. The second time I did it (about 8 hours after) it no longer sent the email.
I don't remember changing any settings so I am at a loss. I've been reading around and I have checked my cron jobs and done a test email.
The test email I got, and the cron job was working from my cPanel.
The cronjob looks like this:
php -f /home/projectname/public_html/cron.php > /dev/null
and it is set to run every 5 minutes.
I've heard there can be some issues with the cron jobs from reading up, but mine should be working. Not only that but I manually went to the cron.php in my browser and nothing changed)