1

When order is placed user/buyer gets an email notification that he made a purchase. That's fine.

But did Magento developers thought that the store owner should also be notified about new order?

I believe I have done everything correctly with the cron.

I can see that table core_email_queue has 3 emails in it and they don't get cleared i.e they are not being sent.

I've setup emails correctly in Magento backend and even installed SMTP Pro extension but this doesn't help also. Emails to customer after order being placed are sent fine, contact form from store frontend works great also, the only thing I can't figure out is why the Store Owner doesn't receive the email about new order.

I have tried cron.php and setting up the cron job to execute this file and nothing has worked so far.

Improve this question
11
  • I know you said the cron is working fine, but everything you just said describes a cron issue. Are records in cron_schedule up to date? That's what will tell you if the cron is actually running as intended. If yes, are there any errors in the records?
    – Ryan Hoerr
    Sep 10, 2015 at 0:44
  • Maybe try and open the cron.php in your browser to make sure it's not a cron issue
    – Milan Simek
    Sep 10, 2015 at 3:14
  • @Predrag - welcome to our corner of the internet. Congratulations on your very first post here. I have edited your question to remove the inflammatory portions. There is no need to patronize, we're all here to help.
    – philwinkle
    Sep 10, 2015 at 3:40
  • @Milan, I've tried executing cron.php myself through the browser and from cl usinmg wget and curl and this also doesn't help.
    – Predrag Petrović
    Sep 11, 2015 at 15:33
  • @RyanH. I am sure that my cron is working because I have a dozen sh scripts which are executing all at the different time everyday. I looked up in mysql table cron_schedule and are couple of entries with success status and lots of them with Pending status. I don't know am I allowed to post external links to show you the screenshot of this table?
    – Predrag Petrović
    Sep 11, 2015 at 15:39

1 Answer 1

Reset to default
1

Welcome to Magento.SE!

This is a handy feature to have, and you're in luck - you can do this in Magento!

Head on over to the admin panel under System > Config > Sales Emails and expand the Order section:

enter image description here

Here you can put any email address in the BCC field. This is where you would put any email recipient (including Store Owner) to be copied on new order emails.

As you could also already tell - there are many other email types that you can set this BCC setting for. Have a field day! Go nuts! BCC ALL THE THINGS!

Hope that helps.

Improve this answer
1
  • Thanks philwinkle, but this doesn't help also. I've put my gmail address at bcc field and then placed another order which shows up btw in backend but no notification on admin email received nor the gmail address I've put previously in bcc.
    – Predrag Petrović
    Sep 11, 2015 at 15:29

Your Answer

By clicking “Post Your Answer”, you agree to our terms of service, privacy policy and cookie policy

Not the answer you're looking for? Browse other questions tagged or ask your own question.