On my magento 2.3 website when i go to checkout page, it take too much time to load. It goes to infinite loading and does not display anything. see https://prnt.sc/ph91kn Please help how to solve this issue. I am loosing customers because of this.

  • Check any module 3rd party module you installed which makes checkout page loading Commented Oct 10, 2019 at 5:30
  • check logs - debug log and or exception log
    – fmsthird
    Commented Oct 10, 2019 at 5:34
  • @ArshadSyed how can i solve with the third party module. I need all the modules.
    – Nafsss
    Commented Oct 10, 2019 at 6:33
  • what error it is giving in logs and if you don't find it, Just check the modules related to checkout. Commented Oct 11, 2019 at 5:47

1 Answer 1


First, you need to remove generated/code/* and var/cache/*

rm -rf generated/code/* var/cache/*

Second, Clean the cache

php bin/magento cache:clean

Third, Change the file permission

sudo chmod 777 -R generated/ var/ pub/

Fourth, run Generated Compile the code

php bin/magento setup:di:compile

  • Tried this, This works for sometime ,but again same issue arises.
    – Nafsss
    Commented Oct 10, 2019 at 6:33

Your Answer

By clicking “Post Your Answer”, you agree to our terms of service and acknowledge you have read our privacy policy.

Not the answer you're looking for? Browse other questions tagged or ask your own question.