Magento 2 Too many password reset requests even when password reset protection is disabled

Question

I logged in as administrator to Magento backend and trying to reset password for some customers.

I have disabled password protection from Configuration -> Customers -> customer configuration. so it look like this in my admin,

I have cleared cache. But I still get the same error "Too many password reset requests, please wait and try again".

What did I miss?

Answer 1

I had similar issue but for me there was an option where I can set the minimum Time between password reset requests as shown below.

In my case, it was set to 10 min. After I change it to 0 the issue was resolved.
The configuration exists in the same path as you have mentioned but not sure why you do not have this configuration in your Magento.

Answer 2

You can try to disable:

• Max Number of Password Reset Requests
• Min Time Between Password Reset Requests

with:

bin/magento config:set customer/password/max_number_password_reset_requests 0
bin/magento config:set customer/password/min_time_between_password_reset_requests 0

then clean cache:

bin/magento c:c