3

I logged in as administrator to Magento backend and trying to reset password for some customers.

I have disabled password protection from Configuration -> Customers -> customer configuration. so it look like this in my admin,

enter image description here

I have cleared cache. But I still get the same error "Too many password reset requests, please wait and try again".

What did I miss?

0

I had similar issue but for me there was an option where I can set the minimum Time between password reset requests as shown below.Admin Config

In my case, it was set to 10 min. After I change it to 0 the issue was resolved.
The configuration exists in the same path as you have mentioned but not sure why you do not have this configuration in your Magento.

Your Answer

By clicking “Post Your Answer”, you agree to our terms of service, privacy policy and cookie policy

Not the answer you're looking for? Browse other questions tagged or ask your own question.