I have a custom option for image upload on product page I just want to know how can i get this image in customer order.

There is by default functionality which gives you link but it redirect on dashboard but I want to download it.

2 Answers 2


When looking at the order details page in the backend (Sales->Orders->Select order to view) you should see below the items that support file upload a link to download the file. Click on that.

Upload sample

  • 1
    Yeah its right but when i click on that link it redirect me on dashboard of admin panel not able to download image.
    – Yogesh
    Jun 4, 2014 at 12:28
  • That's strange. It worked for me.
    – Marius
    Jun 4, 2014 at 12:29
  • Ok Thanks Marius. But now any suggestion for what can i do to get image ?
    – Yogesh
    Jun 4, 2014 at 12:31
  • I don't know. Like I said. It worked for me. You can try with a different image. Maybe there is something wrong with that one. Maybe it doesn't get saved on your file system. Check var/log for errors.
    – Marius
    Jun 4, 2014 at 12:35
  • Ok thanks Marius ... I have More one Question if you have don't mind.
    – Yogesh
    Jun 4, 2014 at 12:36

I got Answer Its due to enable the “Add Store Code to Urls” in System -> Configuration -> General -> Web

Just Disable it. You Got an image to download in order.

For magento version 1.7 and below version

Its working fine for me.

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