I am facing an issue, Some of registered customers are unable to login in website, They getting error message

invalid login or password

and every time there is need to reset password from backend

Any one have suggestion why this happen.

1 Answer 1


Search for $customer->setPassword() in community or local directories as a plugin or extension might be using it to set password.

Malacious code might be resetting your customer's password .

  • I found in observer in local folder, Commented let's see password should not reseting automatically Commented Dec 9, 2016 at 7:18

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