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looking for some advanced help here.

I am working with abandoned cart emails and I can not get the emails to send on command (by using the admin>run now or via command line: "php cron.php"

Customers have been matched up - so I am assuming that its not my rules. Once email has been sent after I set active dates. Then I set the repeat schedule to 1,2,3,...19,20, but nothing is being re-sent.

Other email transactions send out just fine.

Looking for advice on where and what to look for.

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  • My advice is to look into your conditions, recently i had the same problem, I set the conditions and then it worked out for me
    – Nickool
    Commented Oct 20, 2016 at 22:56
  • don't you want to use some extensions ?
    – Baby in Magento
    Commented Oct 21, 2016 at 5:11
  • The abandoned cart is a magento EE option. No need for an extension. I want the core functionality to work correctly.
    – CaptainAdmin
    Commented Oct 21, 2016 at 16:30
  • <img src="drive.google.com/file/d/0B2zJTce25eQaM19ESS1rV3d6V28/…" width="100" height="100"> It would appear that the conditions should work - they are for the most basic of items - all our items are over $15.00.
    – CaptainAdmin
    Commented Oct 21, 2016 at 16:35

1 Answer 1

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Solved!!!! The Magento Core only allows for each abandoned email rule to only send out one email.

The repeat schedule should work - not in my case - I just created a new rule and kept the same conditions as the rule before and then ran now -- Email sent and now I can start working on styling!

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