Somehow our automated email reminder rules have stopped working meaning that our Abandoned cart emails have stopped sending. If I look in the
cron_schedule table I see a few rows that have a status of running but they never seem to clear.
All in all I have 184 rows that are stuck in 'running' and the last one which seems to get generated when cron runs is in 'pending'.
schedule_id: 1679947 job_code: send_notification status: running messages: NULL created_at: 2013-04-14 01:40:08 scheduled_at: 2013-04-14 01:45:00 executed_at: 2013-04-14 01:50:10 finished_at: 0000-00-00 00:00:00 schedule_id: 1845067 job_code: send_notification status: pending messages: NULL created_at: 2013-07-22 15:45:04 scheduled_at: 2013-07-22 15:45:00 executed_at: 0000-00-00 00:00:00 finished_at: 0000-00-00 00:00:00
Can I just clear these jobs from cron schedule and if I do is that likely to make the email reminders start working again? What we don't want is for customers who had abandoned baskets to suddenly get a load of emails, we just want newly abandoned baskets to be notified.