5

My recently viewed product is not displaying anything, so I am trying to change my Recently Viewed "Show for current" settings from Website to Store to see if that will make it work.

Problem: When I click Save Config after making changes in System > Configuration > Catalog nothing happens.

The Save Config button works everywhere else within the site. The console in Chrome only shows a warning that doesn't seem to be triggered by the Save Config: event.returnValue is deprecated. Please use the standard event.preventDefault() instead.

5
  • that warning is no issue as far as I know. If there aren't any other javascript errors can you check your system.log and error.log? Commented Dec 7, 2013 at 18:58
  • 1
    Do you have custom/3rd party module that adds options to that configuration area? (any of the sections in System > Configuration > Catalog)
    – ProxiBlue
    Commented Dec 8, 2013 at 10:37
  • No javascript error is returned when the page loads or when the save config button is clicked. Nothing is logged in system.log or exception.log before or after the click. Edit: I do not have an error.log file. Commented Dec 9, 2013 at 17:08
  • Which magento Version do you use? It could be a problem which was fixed in 1.8.x
    – Flyingmana
    Commented Feb 21, 2014 at 10:05
  • Note that there won't be any errors written to the server logfiles directly as a result of thisclick behavior because it is a client-side error.
    – benmarks
    Commented Feb 21, 2014 at 12:27

1 Answer 1

9

Open all the fieldsets in the catalog tab. Most probably there is a field in one of them that is not valid and there is a js error message that prevents the form from submitting.
If you open all of them you should see the one with problems.

2
  • I am also having a similar kind of issue. I am not getting any error, it is just not being able to send any data in this catalog save and thereby unable to save. Commented Oct 12, 2016 at 15:32
  • try php bin/magento setup:static-content:deploy -f --area adminthml Commented Nov 5, 2018 at 13:54

Your Answer

By clicking “Post Your Answer”, you agree to our terms of service and acknowledge you have read our privacy policy.

Not the answer you're looking for? Browse other questions tagged or ask your own question.