I am attempting to Add New Customer via the admin panel but there is no email address field nor any address details (See screenshot attached).

Does anyone have any ideas?

Thanks, Rob

enter image description here

  • i have same issue,if you have idea now then help me Jul 13, 2022 at 5:11

1 Answer 1


Here this tutorial is showing Email field in their screenshot, you may check if it may be helpful. https://docs.magento.com/user-guide/customers/account-create.html enter image description here

Edited Below - added one more link to set settings
This is the place where you can set, if you want to capture the Email or not. https://docs.magento.com/user-guide/customers/account-options-new.html

  • I don't think you quite understand. If you look at my screenshot, you will see that the email field and the Address menu item under CUSTOMER INFORMATION are missing. I am trying to add customers from within the Admin area, not the front end.
    – ozmo
    May 15, 2021 at 14:23

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