I want to add the standard captcha from Magento to our customer registration page. Now I saw that you can enable this captcha in the configuration (System -> Configuration -> Customer Configuration -> CAPTCHA -> Enable Captcha on Front-end). But when I do that and I go to the registration page, there is still no captcha. But when I click on the registration button I get the message:

Incorrect CAPTCHA.

Is there somewhere a tutorial or something? Because I only found it for the contact page and nothing for the registration page.

Thanks for your time.


3 Answers 3


After you configure form for registration the default registration form will be updated with new fields. The preview for the form will be disabled and "Web-form is not available for direct access." will be shown instead - it is done to prevent non-registration submissions.

Configuration parameters


Enables customization of the default registration form.

Registration web-form

Choose web-form to append to default registration form.


"Displaying Mode" set to "Always"

it is showing fine.

  • @TBIInfotech I cant understand what configuration you have mentioned above? Can you please elaborate? I am facing the same issue... Feb 1, 2017 at 12:54

I had the same issue, probably you need to go to the system-->configuration-->Advanced and then enable the the Mage_Captcha. I hope it helps


New registration CAPTCHA's are in a slightly different area. Go to:

Settings > Configuration > Customers > Customer Configuration:

Turn on: Enable CAPTCHA on Frontend then sort out the configuration to suit your needs i.e. characters used and if case-sensitive etc

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