PHP Fatal error: Uncaught Error: Call to a member function getBackend() on boolean in


Stack trace:

  1. app/code/core/Mage/Customer/Model/Resource/Customer.php(332): Mage_Eav_Model_Entity_Abstract->saveAttribute(Object(EW_NativePasswords_Model_Customer_Customer), 'rp_token_create...')
  2. app/code/core/Mage/Customer/Model/Customer.php(1390): Mage_Customer_Model_Resource_Customer->changeResetPasswordLinkToken(Object(EW_NativePasswords_Model_Customer_Customer), '2e7628921453636...') 3.app/code/local/My/Customer/controllers/AccountController.php(113): Mage_Customer_Model_Customer->changeResetPasswordLinkToken('2e7628921453636...')

Is it one customer or all customers?

Seems like an issue with the extension that has been introduced to handle password hashing.

I'm not sure the impact on disabling. If you disable you may stop all your customers being able to log in.


Perhaps there is a new version available?

There is an option to disable.

System -> Configuration -> Customers -> Customer Configuration -> Password Options -> Use PHP Native Password Hashing and set to No.

Again I can't predict the outcome.


It was basically a data issue. I don't know how it happened but somehow the entity_type_id for this attribute was updated. I reseted it and it worked.

Thanks for the help.

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