I am trying to install an extension of Custom Stock Status. I uploaded all the files to it relevant folders by following the installation step provided by the extension. Now the issue is that the extension menu is not showing inside Stores > Configuration.

Here are the steps I followed.

Step 1:

Please unzip the archive.

Step 2:

Disable cache at System -> Cache Management.

Step 3:

Unload the contents of the module package to the Magento root folder. This will not overwrite the existing Magento files, only the new contents will be added.

At the first time, I didn't disabled Cache, after looking into the documentation I disabled cache and tried again but the menu is still not showing up.


Install Putty in your PC then try to access that with your hosting IP;

 1. Open your SSH or try with PUTTY
 2. run php bin/magento setup:upgrade
 3. run php bin/magento indexer:reindex
 4. run php bin/magento cache:clean
  • SSH access that I have is not working. Is there any other alternative. – Thomas Sep 21 '18 at 13:01
  • Yeah, I have all these. It was working earlier but suddenly it stops working. I was getting an error of Login Failed, so recreate the access but that didn't work. I contacted the hosting provider and they didn't respond back and I need to install extension urgently. That's why I was asking for another alternative. – Thomas Sep 21 '18 at 13:08
  • Sure. let me do this. – Thomas Sep 21 '18 at 13:15
  • Please provide menu.xml resides in etc/adminhtml/menu.xml – bhargav shastri Sep 21 '18 at 15:51
  • @TejabhagavanKollepara Thanks. reinstalling putty worked and the commands worked for me. Thanks a lot. – Thomas Sep 22 '18 at 10:28

Your Answer

By clicking “Post Your Answer”, you agree to our terms of service, privacy policy and cookie policy

Not the answer you're looking for? Browse other questions tagged or ask your own question.