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I have followed the below steps to install

1) downloaded from https://marketplace.magento.com/mconnectsolutions-trackorder.html

2) extracted and placed code app/code/Mconnectsolutions/Trackorder

3) run the below commands

php bin/magento setup:upgrade

php bin/magento setup:static-content:deploy

php bin/magento cache:flush

sudo chmod -R 777 generated pub/media pub/static var/*

5) getting error in the fronted below is the screenshot of error.

Magento 2 Track order

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    Please check the permission of that new extension's folder and files. Also, check your root/current server user have the permission of that new extension's folder and files.
    – kunj
    Commented May 16, 2018 at 8:46
  • @kunj i have checked permissions also but getting same issue Commented May 16, 2018 at 8:57
  • Have you checkd root user can edit those files?
    – kunj
    Commented May 16, 2018 at 9:15
  • So, you got the solution, right?
    – kunj
    Commented May 16, 2018 at 9:28
  • Ok, Welcome, Happy to help you!!
    – kunj
    Commented May 16, 2018 at 9:52

1 Answer 1

1

Check your, root user has permission to edit/delete that extension's files AND folder's. If not then allow access root user.

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