I am currently installing 10266 on multiple sites, and when running the patch via cli:

sh PATCH_SUPEE-10266_CE_1.9.2.4_v1-2017-09-13-06-37-37.sh

I receive:

Checking if patch can be applied/reverted successfully...
Patch was applied/reverted successfully.

Perfect. However when I run the sites through magereport.com, 10266 is shown as "not patched", even after providing the backend url. Is this a case of magereport requiring certain permissions to function? If so, which ones?

And yes, I flushed the cache :)

  • i have install this patch on one of my site and magereport shows it installed Nov 20, 2017 at 12:22
  • Do you have a custom admin theme? Nov 20, 2017 at 12:38
  • @seanbreeden There is a custom admin theme in use, though it's not something I'm familiar with as we inherited this from another developer(!). There were no problems when I checked applied-patches.list, so at a bit of a loss as to whether it's patched or not.
    – wickywills
    Nov 20, 2017 at 12:52
  • For 10266, if you have a custom admin theme you have to ensure that the patch runs on your custom files as well. It will require some manual changes. Nov 20, 2017 at 19:28
  • 2
    Possible duplicate of Security Patch SUPEE-10266 - Possible issues? Dec 5, 2017 at 4:18

1 Answer 1


For further info on this patch see Security Patch SUPEE-10266 - Possible issues?

Check that you have no custom admin theme files overwriting the patched files for SUPEE-8788. The admin files affected are as follows:


There are some minor changes in these files that need to be applied to your custom template files in order for MageReport to confirm the patch is in place.

  • 1
    Thank you Matt. Yes, we did have a custom admin theme (we inherited the site from another dev!). I installed the patch on a fresh Mag install and ran a few diffs to find the changes required.
    – wickywills
    Dec 10, 2017 at 16:10

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