On our Magento 2 page we have a bit of customers placing an item in cart (in stock) but when checking out after placing order, it gives an error saying the item is out of stock... but it places the order. No order confirmation success page provided.

Any clue on what this means and how to fix it? It has been a huge issue.

  • Did you find a solution? please share it.
    – Jsparo30
    Feb 1, 2018 at 9:57
  • I had the same problem. The reason was that I had faulty code in my order confirmation-mail in the backend.
    – user83250
    Sep 27, 2019 at 9:32

1 Answer 1


Is it possible that backorder is enabled? You can check here:

System >> Configuration >> Catalog >> Inventory

Your Answer

By clicking “Post Your Answer”, you agree to our terms of service and acknowledge you have read our privacy policy.

Not the answer you're looking for? Browse other questions tagged or ask your own question.