I am Trying to upload Multiple image of same product in magento 2 using csv file. I am adding one image each on base_image, small_image, and thumbnail_image and other remaining images on additional_images .But after importing it is giving an Error :-

Imported resource (image) could not be downloaded from external resource due to timeout or access permissions,General system exception happened.

Any Suggestion?

  • I think, you need to add all product images to this path mageto2root/pub/media/import then import Mar 15, 2017 at 12:48
  • Can you provide me sample code ?? I am looking for same.
    – Viral
    Dec 31, 2020 at 5:21
  • Please show screenshot of excel csv file, so that we can see if you doing any , comma related syntax error... Jul 9, 2021 at 1:57

1 Answer 1


You need to upload all your images on a specific folder, for example :


Make sure than your web-server user has the correct permission on this folder and on all of the image files.

Than process a product import from the back-office and fill the correct path for the image folder.

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