I have suddenly noticed that all of the content (Which is in a static CMS page) on my home page has disappeared.

I can see the Header/Footer sections, and I can see from the HTML (The body class) that the corect page is being loaded, but none of it's content shows. It seems that even if I switch the page that's set as home, or preview it, nothing shows.

I haven't edited that part of the site for 3+ months, and certainly didn't change anything to affect it. I haven't updated any extensions either, as this was a live and stable site. Products are working correctly, and no error is showing anywhere.

Things I have tried:

  • Tested on 3 devices/browsers

  • Cleared all caches, browser and magento

  • Checked the right static block is being called

  • Checked that the Static Block has the content inside

  • Checked the code, nothing is being inserted into the main-container div apart from a little snippet of cart js that also appears in the correct version, it's not simply CSS hidden or anything

  • Rebooted the Ubuntu Server.

EDIT: It seems that if a customer logs in, then the home page displays correctly.

  • Is your other cms pages are showing content???
    – Asish Hira
    Commented Apr 4, 2016 at 12:10
  • @AsishHira I don't have any other CMS pages at present. Commented Apr 4, 2016 at 12:13
  • What is the layout of your homepage??
    – Asish Hira
    Commented Apr 4, 2016 at 12:14
  • @AsishHira It's a custom theme. It is 1 column, though. Commented Apr 4, 2016 at 12:16
  • in 1column.phtml check <?php echo $this->getChildHtml('content') ?> code is there or not
    – Asish Hira
    Commented Apr 4, 2016 at 12:18

2 Answers 2


Try to inspect element and see that is there is something error or tag ending is missing or not

  • I have just re-done that. No content from the CMS page appears at all, just the container that it would usually be in. It seems that if a customer logs in, then the home page displays correctly. Commented Apr 4, 2016 at 12:47
  • Then you need to check all of extension which are being used right now on your store. There must have some observer which is preventing guest users to view homepage
    – Asish Hira
    Commented Apr 4, 2016 at 12:54
  • There is a customer prices extension that includes the option to hide/show products, but I can't think of anything else. I didn't change any options :P Will update with what I find. Commented Apr 4, 2016 at 12:58
  • ok. In my case i had find a extension.
    – Asish Hira
    Commented Apr 4, 2016 at 12:59
  • I can't find anything. However I can see some strange bug where come CMS pages will not load, in a very similar manner to the home page. Even ones I don't use. If I duplicate the page, it won't work, however if I change the content to a simple <h1>TEST</h1> it does work! Commented Apr 4, 2016 at 13:20

I found the solution to the issue.

On my Home Page there was a block of code like so:

<div id="new_products" class="type1">{{block type="filterproducts/latest_home_list" hover_effect="alternative" product_count="8" template="filterproducts/owl_list.phtml"}}</div>

This of course showed the latest added products. I had recently added 3 products, so I disabled them, and boom the site loaded. I then enabled them one by one until I found the culprit.

I can see no particular attribute on this product that could cause this bug, but it caused the issue nontheless. I changed every single product attribute but that didn't change anything.

Simply deleting and readding the product fixed the issue.

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