Magento contact form not receiving emails

Question

I am having difficulty making my custom email form receive emails. My success message does not show when the submit button is clicked. I also am getting a Confirm Form Resubmission error when refreshing the page after clicking submit. I am not sure what I am missing to make it work.

Any help would be much appreciate. Here is my php controller function:

public function sendemailAction()
{
    $email = $this->getRequest()->get('email');
    $name = $this->getRequest()->get('name');
    $comment = $this->getRequest()->get('comment');
    $contact = $this->getRequest()->get('support_contact');
    $session = $this->getSession();

    $mail = new Zend_Mail();
    $mail->setBodyText($comment);
    $mail->setFrom($email, $name);

    $mail->setSubject('Vendor Support');

    $mail->addTo($contact . '@example.com');

    try {
        $mail->send();
        $session->addSuccess($this->__('Thank You! We will get in touch with you as soon as possible.'));
    } catch (Exception $ex) {
        Mage::getSingleton('udropship/session')->addError('Unable to send email.');

    }

    $this->_redirect('udropship/vendor');
}

My layout.xml file:

<udropship_vendor_support>
    <update handle="udropship_vendor" />

    <reference name="content">
        <block name="vendor.support" type="itemique_dropship/template" template="unirgy/dropship/vendor/support.phtml"/>
    </reference>
</udropship_vendor_support>

And my support phtml file:

<form id="support-form" class="standalone-form" action="<?php echo $this->getUrl('udropship/vendor/support'); ?>" method="post" enctype="application/x-www-form-urlencoded">

<h1><?php echo $helper->__('How can we help?'); ?></h1>

<fieldset class="form-content">
    <div class="form-row">
        <label for="support_contact">Contact department <span class="required">*</span></label>
        <select id="support_contact" class="select" name="support_contact" required>
            <option value="" disabled selected>--Please Select--</option>
            <option value="billing">Billing Enquiries</option>
            <option value="content">Content Support</option>
            <option value="tech">Technical Support</option>
            <option value="contact">Customer Service</option>
        </select>
    </div>

    <div class="form-row">
        <label for="comment">Your issue? <span class="required">*</span></label>
        <textarea class="textarea" name="comment" id="comment" required></textarea>
    </div>
</fieldset>

<div class="buttons-set">
    <p class="required">* Required Fields</p>
    <button type="submit" class="btn primary" name="send">
        <span><?php echo $helper->__('Submit') ?></span>
    </button>
</div>

Answer 1

It seems like your Form action is generating the wrong Magento controller URL.

Please update your phtml form action to:

<?php echo $this->getUrl('udropship/vendor/support'); ?>

This will then create the correct URL for you to post to.

Answer 2

Do you have the smtp settings in php.ini, or are you using Magento's settings? If you're using Magento settings, you'll need to make them available to PHP. Here's what Magento does in core/email_template, send method:

ini_set('SMTP', Mage::getStoreConfig('system/smtp/host'));
ini_set('smtp_port', Mage::getStoreConfig('system/smtp/port'));

Cheers