We are having a strange issue in magento 1.9. Our customers are receiving order confirmation emails of the orders which are already completed.

What could be the cause of this issue?

  • Try to check your core_email_queue table. You could see your email entries there. – Abdul Pathan Jul 24 at 13:48

Since sometime around Magento 1.9.x (I can't recall exactly) new order emails are queued in the database instead of being sent immediately. A scheduled task (cron job) is then responsible for sending the emails out from this queue.

I would hazard a guess that your cron job has not been running and has now been enabled or fixed, and now all the historical new order emails stored in the core_email_queue table are being sent out.

  • That's not the case. Cron is running and the customers already have received these email when they ordered. – Seefan Jul 25 at 7:35

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