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as the title says, I'm having a problem that's repeating from time to time and I don't know the final solution to avoid happening it again. I have lots of products assigned to certain categories under one main root category. But from time to time, they just dissapear by getting unassigned.

My reassigned them 2 times already but now is treading on my nerves!

What might be the problem? Where should I look ?

Another thing that may help someone give me a proper diagnostic: when I assing products, I assign them only to the subcategories, I never check the root category when I add a new product.

Still, some products remained assigned even though they are included only in a subcategory.

Any clues would do much good.

Thanks.

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  • Couple of questions for more information. - Are you using flat catalogs? (System > Configuration > Catalog > Frontend > Use flat catalog categories: yes) - Does the disappearance coincide with the reindexing? - How many products / categories do you have anyway? - Are you running any product imports or other automated tasks - Could you maybe list the 3th party extensions you have installed?
    – Sander Mangel
    Commented Aug 3, 2013 at 14:55
  • Well, I'm not using flat catalogs. They're set to 'no'. And I'm not sure if the dissapearance coincides with reindexing, I would say not necessarily. I have only 4-5 categories, but I use only 2.
    – DanCapitanDePlai
    Commented Aug 3, 2013 at 15:01
  • In that case it doesn't have to do with reindexing. That's at least one possible cause down. Any scripts/ imports or 3th party extensions that might be causing it?
    – Sander Mangel
    Commented Aug 3, 2013 at 15:05
  • I'm not sure. I've installed many extensions, but smaller ones that don't have anything to do with categories.
    – DanCapitanDePlai
    Commented Aug 3, 2013 at 15:07
  • Sorry, can't help you without more specific info. I'd either look at Extensions that might cause the issue, automated tasks or it might be that your shop is too large (~500.000+ products)
    – Sander Mangel
    Commented Aug 3, 2013 at 15:10

1 Answer 1

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How many products do you have in a category? If there is more than 1000 then the problem may be with php max-input-vars settings. Php allows by default only 1000 vars from form to be sent. Every element above 1000 is being dropped. So if you save a category that has for example 1100 products assigned you are probably to lost 100 of them. To test that, go to the category and save it.

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