Magento2: Production Critical Error on Cloudinary

Question

I am trying to run the setup:upgrade command I get the following error

PHP Fatal error: Uncaught Error: Call to a member function getCloud() on null in /var/www/asprod/vendor/cloudinary/cloudinary-magento2/Model/Configuration.php:149 Stack trace: #0 /var/www/asprod/vendor/cloudinary/cloudinary-magento2/Core/ConfigurationBuilder.php(20): Cloudinary\Cloudinary\Model\Configuration->getCloud() #1 /var/www/asprod/vendor/cloudinary/cloudinary-magento2/Model/BatchDownloader.php(156): Cloudinary\Cloudinary\Core\ConfigurationBuilder->build() #2 /var/www/asprod/vendor/cloudinary/cloudinary-magento2/Model/BatchDownloader.php(150): Cloudinary\Cloudinary\Model\BatchDownloader->_authorise() #3 /var/www/asprod/vendor/magento/framework/ObjectManager/Factory/AbstractFactory.php(111): Cloudinary\Cloudinary\Model\BatchDownloader->__construct(Object(Cloudinary\Cloudinary\Model\Configuration), Object(Cloudinary\Cloudinary\Core\ConfigurationBuilder), Object(Cloudinary\Cloudinary\Model\MigrationTask), Object(Cloudinary\Api), Object(Magento\Framework\App\Filesystem\DirectoryList), Object(Magento\Framework\HTTP\Adapter\ in /var/www/asprod/vendor/cloudinary/cloudinary-magento2/Model/Configuration.php on line 149

I am using these steps to install cloudinary

composer require cloudinary/cloudinary-magento2 
php bin/magento maintenance:enable 
php bin/magento setup:upgrade 
php bin/magento setup:di:compile 
php bin/magento setup:static-content:deploy 
php bin/magento maintenance:disable 
php bin/magento cache:flush

Using PHP 7.0, Magento 2.2.0 and Ubuntu 18.04. Without the cloudinary extension, everything is working fine but the site doesn't display any images since they are all hosted on Cloudinary.

Answer 1

getEnvironmentVariable() is returning null.

Either your credentials are being rejected or encrypted values that have previously been saved are not being interpreted.

Check your credentials. If correct raise with extension developer.