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I am going to generate reorder from admin. When i click on submit Order button the page will be stuck at "loading..." and never finish. Can you guys let me know what is the issue actually?

Payment Method: Authorize.net credit card. Shipping Method: USA (FEDEX GROUND).

Please see this screenshot.

enter image description here

Please help!!!

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  • have you checked console when loading ?
    – Mukesh Prajapati
    Commented Oct 11, 2018 at 9:54
  • Please check this screenshot.bit.ly/2QIYQYt I can't see in the console screen after click on submit order.
    – Sunny Rahevar
    Commented Oct 11, 2018 at 10:08
  • Check console errors near inspector
    – Mukesh Prajapati
    Commented Oct 11, 2018 at 10:10
  • I have checked both.If i enabled check/Money order and try to place an order then it works fine.
    – Sunny Rahevar
    Commented Oct 11, 2018 at 10:12

1 Answer 1

Reset to default
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  • You can not reorder from admin if you don't enter credit card details.
  • If you have customer's credit card details then you can place an order from the admin by authorize.net payment method.
  • Otherwise you must select offline payment method like COD , check/Money order.
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