I was looking for some help to create an extra button in the area in the screen shot below. Basically, I have created a Custom Transactional Email which I would like to use to send to customers if their order is going to be delayed slightly.
In other words, if the product they ordered is on backorder, I just want a way to send a quick email stating their order is going to be delayed since the product is in production.
Most of our products can be manufactured in a day if need be. We end up building to order at certain times of the year, since the order volume trumps our capabilities.
We can not really use the Back Order feature of Magento 1.8.1 simply because we sell products on other sites rather than just our own. So we have to keep a running total of inventory for everything instead of just Magento.
Any help with this topic will be greatly appreciated. I have not had to do much to our website in the past year so a little rusty.
Thanks,
Ryan