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I have recently upgraded from 1.7 to 1.9 and now if I go to login or checkout, customer account ect I get the following error:

The page isn't redirecting properly

Firefox has detected that the server is redirecting the request for this address in a way that will never complete.

Admin works fine. Any Ideas what could be causing this?

I used these instructions :

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  • What does your error log say? Commented Mar 10, 2015 at 12:47
  • 2015-03-10T13:15:30+00:00 ERR (3): Recoverable Error: Argument 1 passed to Mage_Core_Model_Store::setWebsite() must be an instance of Mage_Core_Model_Website, null given, called in /var/sites/s/streetdecals.co.uk/public_html/app/code/core/Mage/Core/Model/App.php on line 634 and defined in /var/sites/s/streetdecals.co.uk/public_html/app/code/core/Mage/Core/Model/Store.php on line 453 Commented Mar 10, 2015 at 13:21
  • I am assuming you updated your theme files for 1.9? They will not be the same Commented Mar 10, 2015 at 14:00
  • The Theme files would have remained as I undertook a merge. A copy of 1.9 over the top of 1.7 Commented Mar 10, 2015 at 14:17
  • So you updated you theme templates with the new version from 1.9? Commented Mar 10, 2015 at 14:26

2 Answers 2

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if I go to login or checkout, customer account ect I get the following error:

That's an infinite redirect for secure base urls. Usually caused by an incompatible combination of the "Secure base url" setting and a webserver redirect rule (i.e. .htaccess)

For example, one redirects from https to http, the other from http to https.

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Make sure you have deleted

app/etc/use_cache.ser

Make sure you have cleared or disabled your cache

Remove any cache folders from var/cache

If you have APC, REDIS or some other third party cache, please flush

EDIT:

I found this in addition to the above

SET FOREIGN_KEY_CHECKS=0;
UPDATE `core_store` SET store_id = 0 WHERE code='admin';
UPDATE `core_store_group` SET group_id = 0 WHERE name='Default';
UPDATE `core_website` SET website_id = 0 WHERE code='admin';
UPDATE `customer_group` SET customer_group_id = 0 WHERE customer_group_code='NOT LOGGED IN';
SET FOREIGN_KEY_CHECKS=1;
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