0

Can't access Magento 2.2.1 admin, Stores > Configuration, anyone have this error before? How I can fix this.

Thank you

1 exception(s):
Exception #0 (Exception): Notice: Undefined offset: 2 in /home/public_html/app/code/Apptrian/ImageOptimizer/Helper/Data.php on line 724

Exception #0 (Exception): Notice: Undefined offset: 2 in /home/public_html/app/code/Apptrian/ImageOptimizer/Helper/Data.php on line 724
#0 /home/public_html/app/code/Apptrian/ImageOptimizer/Helper/Data.php(724): Magento\Framework\App\ErrorHandler->handler(8, 'Undefined offse...', '/home/...', 724, Array)
#1 /home/public_html/app/code/Apptrian/ImageOptimizer/Helper/Data.php(665): Apptrian\ImageOptimizer\Helper\Data->loadIndex()
#2 /home/public_html/app/code/Apptrian/ImageOptimizer/Block/Adminhtml/Stats.php(47): Apptrian\ImageOptimizer\Helper\Data->getFileCount()
#3 /home/public_html/vendor/magento/module-config/Block/System/Config/Form/Field.php(73): Apptrian\ImageOptimizer\Block\Adminhtml\Stats->_getElementHtml(NULL)
#4 /home/public_html/vendor/magento/module-config/Block/System/Config/Form/Field.php(52): Magento\Config\Block\System\Config\Form\Field->_renderValue(Object(Magento\Framework\Data\Form\Element\Button))
#5 /home/public_html/vendor/magento/framework/Data/Form/Element/AbstractElement.php(454): Magento\Config\Block\System\Config\Form\Field->render(Object(Magento\Framework\Data\Form\Element\Button))
#6 /home/public_html/vendor/magento/framework/Data/Form/Element/AbstractElement.php(468): Magento\Framework\Data\Form\Element\AbstractElement->getHtml()
#7 /home/public_html/vendor/magento/module-config/Block/System/Config/Form/Fieldset.php(86): Magento\Framework\Data\Form\Element\AbstractElement->toHtml()
#8 /home/public_html/vendor/magento/module-config/Block/System/Config/Form/Fieldset.php(66): Magento\Config\Block\System\Config\Form\Fieldset->_getChildrenElementsHtml(Object(Magento\Framework\Data\Form\Element\Fieldset))
#9 /home/public_html/vendor/magento/framework/Data/Form/Element/AbstractElement.php(454): Magento\Config\Block\System\Config\Form\Fieldset->render(Object(Magento\Framework\Data\Form\Element\Fieldset))
#10 /home/public_html/vendor/magento/framework/Data/Form/Element/AbstractElement.php(468): Magento\Framework\Data\Form\Element\AbstractElement->getHtml()
#11 /home/public_html/vendor/magento/framework/Data/Form.php(325): Magento\Framework\Data\Form\Element\AbstractElement->toHtml()
#12 /home/public_html/vendor/magento/framework/Data/Form.php(340): Magento\Framework\Data\Form->toHtml()
#13 /home/public_html/vendor/magento/module-backend/Block/Widget/Form.php(101): Magento\Framework\Data\Form->getHtml()
#14 /home/public_html/vendor/magento/module-backend/view/adminhtml/templates/widget/form.phtml(15): Magento\Backend\Block\Widget\Form->getFormHtml()
#15 /home/public_html/vendor/magento/framework/View/TemplateEngine/Php.php(59): include('/home/...')
#16 /home/public_html/vendor/magento/framework/View/Element/Template.php(270): Magento\Framework\View\TemplateEngine\Php->render(Object(Magento\Config\Block\System\Config\Form), '/home/...', Array)
#17 /home/public_html/vendor/magento/framework/View/Element/Template.php(300): Magento\Framework\View\Element\Template->fetchView('/home/...')
#18 /home/public_html/vendor/magento/module-backend/Block/Template.php(124): Magento\Framework\View\Element\Template->_toHtml()
#19 /home/public_html/vendor/magento/framework/View/Element/AbstractBlock.php(667): Magento\Backend\Block\Template->_toHtml()
#20 /home/public_html/vendor/magento/framework/View/Layout.php(558): Magento\Framework\View\Element\AbstractBlock->toHtml()
#21 /home/public_html/vendor/magento/framework/View/Layout.php(534): Magento\Framework\View\Layout->_renderBlock('system\\config\\f...')
#22 /home/public_html/generated/code/Magento/Framework/View/Layout/Interceptor.php(206): Magento\Framework\View\Layout->renderNonCachedElement('system\\config\\f...')
#23 /home/public_html/vendor/magento/framework/View/Layout.php(489): Magento\Framework\View\Layout\Interceptor->renderNonCachedElement('system\\config\\f...')
#24 /home/public_html/generated/code/Magento/Framework/View/Layout/Interceptor.php(193): Magento\Framework\View\Layout->renderElement('system\\config\\f...', true)
#25 /home/public_html/vendor/magento/framework/View/Element/AbstractBlock.php(507): Magento\Framework\View\Layout\Interceptor->renderElement('system\\config\\f...', true)
#26 /home/public_html/generated/code/Magento/Config/Block/System/Config/Edit/Interceptor.php(479): Magento\Framework\View\Element\AbstractBlock->getChildHtml('form', true)
#27 /home/public_html/vendor/magento/module-config/view/adminhtml/templates/system/config/edit.phtml(22): Magento\Config\Block\System\Config\Edit\Interceptor->getChildHtml('form')
#28 /home/public_html/vendor/magento/framework/View/TemplateEngine/Php.php(59): include('/home/...')
#29 /home/public_html/vendor/magento/framework/View/Element/Template.php(270): Magento\Framework\View\TemplateEngine\Php->render(Object(Magento\Config\Block\System\Config\Edit\Interceptor), '/home/...', Array)
#30 /home/public_html/generated/code/Magento/Config/Block/System/Config/Edit/Interceptor.php(245): Magento\Framework\View\Element\Template->fetchView('/home/...')
#31 /home/public_html/vendor/magento/framework/View/Element/Template.php(300): Magento\Config\Block\System\Config\Edit\Interceptor->fetchView('/home/...')
#32 /home/public_html/vendor/magento/module-backend/Block/Template.php(124): Magento\Framework\View\Element\Template->_toHtml()
#33 /home/public_html/vendor/magento/framework/View/Element/AbstractBlock.php(667): Magento\Backend\Block\Template->_toHtml()
#34 /home/public_html/vendor/magento/framework/Interception/Interceptor.php(58): Magento\Framework\View\Element\AbstractBlock->toHtml()
#35 /home/public_html/vendor/magento/framework/Interception/Interceptor.php(138): Magento\Config\Block\System\Config\Edit\Interceptor->___callParent('toHtml', Array)
#36 /home/public_html/vendor/magento/framework/Interception/Interceptor.php(153): Magento\Config\Block\System\Config\Edit\Interceptor->Magento\Framework\Interception\{closure}()
#37 /home/public_html/generated/code/Magento/Config/Block/System/Config/Edit/Interceptor.php(572): Magento\Config\Block\System\Config\Edit\Interceptor->___callPlugins('toHtml', Array, Array)
#38 /home/public_html/vendor/magento/framework/View/Layout.php(558): Magento\Config\Block\System\Config\Edit\Interceptor->toHtml()
#39 /home/public_html/vendor/magento/framework/View/Layout.php(534): Magento\Framework\View\Layout->_renderBlock('system.config.e...')
#40 /home/public_html/generated/code/Magento/Framework/View/Layout/Interceptor.php(206): Magento\Framework\View\Layout->renderNonCachedElement('system.config.e...')
#41 /home/public_html/vendor/magento/framework/View/Layout.php(489): Magento\Framework\View\Layout\Interceptor->renderNonCachedElement('system.config.e...')
#42 /home/public_html/generated/code/Magento/Framework/View/Layout/Interceptor.php(193): Magento\Framework\View\Layout->renderElement('system.config.e...', true)
#43 /home/public_html/vendor/magento/framework/View/Layout.php(585): Magento\Framework\View\Layout\Interceptor->renderElement('system.config.e...')
#44 /home/public_html/vendor/magento/framework/View/Layout.php(536): Magento\Framework\View\Layout->_renderContainer('content')
#45 /home/public_html/generated/code/Magento/Framework/View/Layout/Interceptor.php(206): Magento\Framework\View\Layout->renderNonCachedElement('content')
#46 /home/public_html/vendor/magento/framework/View/Layout.php(489): Magento\Framework\View\Layout\Interceptor->renderNonCachedElement('content')
#47 /home/public_html/generated/code/Magento/Framework/View/Layout/Interceptor.php(193): Magento\Framework\View\Layout->renderElement('content', true)
#48 /home/public_html/vendor/magento/framework/View/Layout.php(585): Magento\Framework\View\Layout\Interceptor->renderElement('content')
#49 /home/public_html/vendor/magento/framework/View/Layout.php(536): Magento\Framework\View\Layout->_renderContainer('admin.scope.col...')
#50 /home/public_html/generated/code/Magento/Framework/View/Layout/Interceptor.php(206): Magento\Framework\View\Layout->renderNonCachedElement('admin.scope.col...')
#51 /home/public_html/vendor/magento/framework/View/Layout.php(489): Magento\Framework\View\Layout\Interceptor->renderNonCachedElement('admin.scope.col...')
#52 /home/public_html/generated/code/Magento/Framework/View/Layout/Interceptor.php(193): Magento\Framework\View\Layout->renderElement('admin.scope.col...', true)
#53 /home/public_html/vendor/magento/framework/View/Layout.php(585): Magento\Framework\View\Layout\Interceptor->renderElement('admin.scope.col...')
#54 /home/public_html/vendor/magento/framework/View/Layout.php(536): Magento\Framework\View\Layout->_renderContainer('main.col')
#55 /home/public_html/generated/code/Magento/Framework/View/Layout/Interceptor.php(206): Magento\Framework\View\Layout->renderNonCachedElement('main.col')
#56 /home/public_html/vendor/magento/framework/View/Layout.php(489): Magento\Framework\View\Layout\Interceptor->renderNonCachedElement('main.col')
#57 /home/public_html/generated/code/Magento/Framework/View/Layout/Interceptor.php(193): Magento\Framework\View\Layout->renderElement('main.col', true)
#58 /home/public_html/vendor/magento/framework/View/Layout.php(585): Magento\Framework\View\Layout\Interceptor->renderElement('main.col')
#59 /home/public_html/vendor/magento/framework/View/Layout.php(536): Magento\Framework\View\Layout->_renderContainer('page.main.conta...')
#60 /home/public_html/generated/code/Magento/Framework/View/Layout/Interceptor.php(206): Magento\Framework\View\Layout->renderNonCachedElement('page.main.conta...')
#61 /home/public_html/vendor/magento/framework/View/Layout.php(489): Magento\Framework\View\Layout\Interceptor->renderNonCachedElement('page.main.conta...')
#62 /home/public_html/generated/code/Magento/Framework/View/Layout/Interceptor.php(193): Magento\Framework\View\Layout->renderElement('page.main.conta...', true)
#63 /home/public_html/vendor/magento/framework/View/Layout.php(585): Magento\Framework\View\Layout\Interceptor->renderElement('page.main.conta...')
#64 /home/public_html/vendor/magento/framework/View/Layout.php(536): Magento\Framework\View\Layout->_renderContainer('page.content')
#65 /home/public_html/generated/code/Magento/Framework/View/Layout/Interceptor.php(206): Magento\Framework\View\Layout->renderNonCachedElement('page.content')
#66 /home/public_html/vendor/magento/framework/View/Layout.php(489): Magento\Framework\View\Layout\Interceptor->renderNonCachedElement('page.content')
#67 /home/public_html/generated/code/Magento/Framework/View/Layout/Interceptor.php(193): Magento\Framework\View\Layout->renderElement('page.content', true)
#68 /home/public_html/vendor/magento/framework/View/Layout.php(585): Magento\Framework\View\Layout\Interceptor->renderElement('page.content')
#69 /home/public_html/vendor/magento/framework/View/Layout.php(536): Magento\Framework\View\Layout->_renderContainer('page.wrapper')
#70 /home/public_html/generated/code/Magento/Framework/View/Layout/Interceptor.php(206): Magento\Framework\View\Layout->renderNonCachedElement('page.wrapper')
#71 /home/public_html/vendor/magento/framework/View/Layout.php(489): Magento\Framework\View\Layout\Interceptor->renderNonCachedElement('page.wrapper')
#72 /home/public_html/generated/code/Magento/Framework/View/Layout/Interceptor.php(193): Magento\Framework\View\Layout->renderElement('page.wrapper', true)
#73 /home/public_html/vendor/magento/framework/View/Layout.php(585): Magento\Framework\View\Layout\Interceptor->renderElement('page.wrapper')
#74 /home/public_html/vendor/magento/framework/View/Layout.php(536): Magento\Framework\View\Layout->_renderContainer('backend.page')
#75 /home/public_html/generated/code/Magento/Framework/View/Layout/Interceptor.php(206): Magento\Framework\View\Layout->renderNonCachedElement('backend.page')
#76 /home/public_html/vendor/magento/framework/View/Layout.php(489): Magento\Framework\View\Layout\Interceptor->renderNonCachedElement('backend.page')
#77 /home/public_html/generated/code/Magento/Framework/View/Layout/Interceptor.php(193): Magento\Framework\View\Layout->renderElement('backend.page', true)
#78 /home/public_html/vendor/magento/framework/View/Layout.php(585): Magento\Framework\View\Layout\Interceptor->renderElement('backend.page')
#79 /home/public_html/vendor/magento/framework/View/Layout.php(536): Magento\Framework\View\Layout->_renderContainer('root')
#80 /home/public_html/generated/code/Magento/Framework/View/Layout/Interceptor.php(206): Magento\Framework\View\Layout->renderNonCachedElement('root')
#81 /home/public_html/vendor/magento/framework/View/Layout.php(489): Magento\Framework\View\Layout\Interceptor->renderNonCachedElement('root')
#82 /home/public_html/generated/code/Magento/Framework/View/Layout/Interceptor.php(193): Magento\Framework\View\Layout->renderElement('root', true)
#83 /home/public_html/vendor/magento/framework/View/Layout.php(954): Magento\Framework\View\Layout\Interceptor->renderElement('root')
#84 /home/public_html/generated/code/Magento/Framework/View/Layout/Interceptor.php(492): Magento\Framework\View\Layout->getOutput()
#85 /home/public_html/vendor/magento/framework/View/Result/Page.php(257): Magento\Framework\View\Layout\Interceptor->getOutput()
#86 /home/public_html/vendor/magento/framework/View/Result/Layout.php(170): Magento\Framework\View\Result\Page->render(Object(Magento\Framework\App\Response\Http\Interceptor))
#87 /home/public_html/generated/code/Magento/Backend/Model/View/Result/Page/Interceptor.php(193): Magento\Framework\View\Result\Layout->renderResult(Object(Magento\Framework\App\Response\Http\Interceptor))
#88 /home/public_html/vendor/magento/framework/App/Http.php(139): Magento\Backend\Model\View\Result\Page\Interceptor->renderResult(Object(Magento\Framework\App\Response\Http\Interceptor))
#89 /home/public_html/vendor/magento/framework/App/Bootstrap.php(256): Magento\Framework\App\Http->launch()
#90 /home/public_html/index.php(57): Magento\Framework\App\Bootstrap->run(Object(Magento\Framework\App\Http))
7
  • Please disable module Apptrian_ImageOptimizer for a while and check if admin is working or not. If yes, then you need to debug into Apptrian_ImageOptimizer module. Jun 3, 2021 at 13:34
  • @DharaBhatti when I try to disable this module I have this error: public_html/generated/code/Magento/Framework): Directory not empty
    – Robert
    Jun 3, 2021 at 13:42
  • Run this command: rm -rf generated/ var/view_preprocessed/* var/page_cache/* Jun 3, 2021 at 13:48
  • @DharaBhatti I try that command is the same error when try to disable the module
    – Robert
    Jun 3, 2021 at 14:05
  • My next move would be to look at line 724 of the file that is causing the error and edit it as necessary to avoid whatever the problem is. No need to "fix" anything, since whatever the problem is doesn't seem like it is needed just to view the admin. You can also try renaming that module's etc/admin/system.xml to etc/admin/system.xml.off and clear the cache from the command line. That might temporarily stop it from blocking the rest of the configurations.
    – jiheison
    Jun 4, 2021 at 4:58

1 Answer 1

1

please run below both command and check your adminm

php bin/magento module:disable Apptrian_ImageOptimizer 
php bin/magento cache:flush
php bin/magento setup:di:compile

hope this helps you :)

2
  • you have read the discussion with @DharaBhatti from top? there I say this: when I try to disable this module I have this error: public_html/generated/code/Magento/Framework): Directory not empty, how I can disable that module?
    – Robert
    Jun 3, 2021 at 16:35
  • Please go to app/etc/config.php search your module and please change 1 to 0 and clear cache and run compile comand Jun 3, 2021 at 17:10

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