How can i insert custom tracking url in Order confirmation Email Template?

Question

I want to insert my custom tracking url in Order Confirmation email and url is https://vitalticks.shiprocket.co i put code like this

Track you Order here:Vitalticks Order Tracking Page

But it is not redirecting to the custom url. Please help me to solve this issue.

Answer 1

It seems to be pretty simple,

The default e-mail template that is sent by Magento is:

1. Customer: vendor/magento/module-sales/view/frontend/email/order_new.html
2. Guest: vendor/magento/module-sales/view/frontend/email/order_new_guest.html

You must not edit those files directly on vendor. They can be loaded on admin panel:

1. Marketing > Communications > Email Templates;

2. Click on "Add New Template" button;

3. Load the default template (Order or Order Guest);

4. Include a title for the new template;

5. Include the link on the shipment section;

6. Save the template;

7. Go to Stores > Settings > Configuration and then Sales > Sales Emails

8. On the order section you must deselect the option Use system value and then choose the template that you have created.