Stack Exchange Network

Stack Exchange network consists of 175 Q&A communities including Stack Overflow, the largest, most trusted online community for developers to learn, share their knowledge, and build their careers.

Visit Stack Exchange

Questions tagged [order-email]

Denotes questions related to order related emails (order, invoice, shipping). For general questions to email sending use "email" tag.

0
votes
1answer
34 views

Change Email Template On Specific Order Status:Magento2

I am trying to use different e-mail template for one of my custom order status when the status is changed from the admin. I have used the event sales_order_save_after <observer name="...
1
vote
1answer
17 views

External image details getting added in order email template in Magento 2

I am trying to add product image in the sales order email template with overriding in the path /app/design/frontend/vendor/Mytheme/Magento_Sales/templates/email/items/order/default.phtml. Code ...
0
votes
0answers
18 views

Magento 2.2.4- Order Confirmation Email not being sent Automtically

So I am facing an issue, that the order confirmation mails are not being sent by magento2 for COD/checkmo orders Whenever you open an order it shows (The order confirmation email is not sent) But ...
1
vote
0answers
17 views

How to show the different contents to the customer and admin in the new order email?

Please help. I need to do this for only one website as I have multiwebsite functionality in my project.
0
votes
1answer
44 views

Send Sales Order mail to multiple account Programatically

In this screenshot you can see sales order mail sending to multiple acounts . and It work good mail sending to all accounts which mention in Send Order Email Copy To This is hard code to give ...
0
votes
2answers
34 views

How to add product image to new order email template

I need to add a product image to a new order email after successful checkout. Which file do I need to override to affect only new order email template? Should I override it in app/code or app/...
6
votes
1answer
214 views

Transactional emails are not going to the customer

The transactional emails are not coming to the customer when user placed order from my website. Website is : https://www.depoto.com/. I have checked the SMTP configuration and it's fine. I tried to ...
0
votes
0answers
24 views

Magento 2 send order confirmation on cancel order

I was wondering if anyone could help me out. I have a problem that my Magento 2.3.1 shop send out an order confirmation email when the order is cancelled and there is no payment registered on the ...
2
votes
2answers
68 views

Magento 2 - Include Customizable Options in Email Template

I need to include product Customizable Options with price in order email template. For this I have modified the code and added the Customizable Options code. All are showing fine but the Customizable ...
1
vote
0answers
20 views

Order - Sale related email not going in Magento 2.2.7

Recently I did following task on a Magento Store: Upgrade from 2.2.6 to 2.2.7 - After upgrade, everything was working fine. Chanaged server to higher configuration - shared hosting to shared hosting....
1
vote
1answer
27 views

Get option selected image for conformation email attached

I like to get selected option image of swatch option, for design email template. Now i'm getting a parent image instred of selected image. Eg: in my website parent image is black color, i choose ...
1
vote
0answers
43 views

cancel an order customer did not receive an email

I like to send an email to customer if admin cancel an order. Please help to solve the solution. Thank you.
1
vote
2answers
65 views

Magento2 : Order Items Email Template Adjustment

I need to add align="right" in th(i.e Subtotal, Shipping & Handling, Grand Total) to align right on tfoot. I have found that its rendering from the below code under Magento_Sales/templates/email/...
2
votes
0answers
27 views

Magento 1.9.0.1 order email is changing to a previous order email

We have a issue with a Magento 1 store in that order emails are being changed after an order has been placed. This specifically happening after repeat orders. I will try to explain. Admin takes a ...
0
votes
2answers
41 views

How to add product link in order email magento 2

My order mail.phtml $_item = $block->getItem(); $_order = $_item->getOrder(); <tr> <td class="item-info<?php if ($block->getItemOptions()): ?> has-extra<?php endif; ?&...
1
vote
1answer
28 views

Magento 2 : How to add additional field in Email Template?

I have created my custom Payment Method in Magento2 and also 2 fields in Payment method now everything working fine now I want send the 2 additional field data in sales order email so how can I do ...
1
vote
0answers
53 views

Magento 2.2 Sending multiple order confirmation emails

Over the last couple of days our Magento 2.2 instance has been sending multiple copies of order confirmation emails to the customer. Sometimes as many as 10 identical emails received. Has anyone else ...
1
vote
2answers
92 views

Get all orders of customer by email id Magento 2

How can I get all orders of a customer via his/her email id who is logged in, I am using current session to get user's email id public function getCustomerData() { if ($this->_customerSession-&...
0
votes
1answer
19 views

Magento 2 Change the email address of store when customer places order

how to change the email address where we get the email when an order is placed on our magento 2. I want to add the multiple email address where email should be sent.
0
votes
1answer
94 views

Sending order confirmation email template in Magento 2

I am trying to send an order email confirmation with adding extra attributes values to Admin, But it's not working for me. Here I have 2 Email templates. 1) It's a default email template 2) ...
0
votes
0answers
17 views

How to Show Grand Total in proper format with currency symbol in order_new email template in Magento-2.2.7?

I want to show Grand-total Price in proper format with currency symbol in order_new email template. I will used {{var order.getGrandTotal()}} for show grand-total in email template. How to achieve ...
0
votes
2answers
47 views

New Order Emails Sendig Two Times

I am facing issue with new order emails. Magento send new order emails two times for every order. I am not getting what is issue there.
0
votes
0answers
14 views

Supplier/Agent order pick up

We have a magento store with the following setup: All products on the store are added by the a single admin We have several agents/suppliers When the customer places an order an email is sent to all ...
0
votes
0answers
70 views

Magento2.2 Emails not sending with guest orders

So I've been searching the internet for a couple of days now, and I can't seem to find something that is relevant for me. When a customer places an order with an account everything is fine. But when ...
1
vote
0answers
43 views

Magento 2 How to send HTML in Order Comment Section of Transactional E-Mails

I am trying to send HTML structure in order comment section, but in email it convert in simple plain text. Comment: Hello, <a href="example.com">Click Here</a> Current Output: ...
0
votes
0answers
11 views

Magento2: How to add custom emaill in addBcc method after order place

public function send() { $this->configureEmailTemplate(); $this->transportBuilder->addTo( $this->identityContainer->getCustomerEmail(), $...
0
votes
1answer
55 views

Magento 2 save product custom attribute in order to retrive them on sales information and otder email

I have created a custom attribute that shows in product detail page like colour and size attribute, I want them to be saved on order placement so that i can retrieve them in order information, order ...
0
votes
1answer
61 views

Magento 2.2.5 Not Sending New Order Email To Guest

I've got a live 2.2.5 single store site and whenever a Guest customer places an order, the New Order Email fails to send. It works for registered users perfectly. Instead of sending the New Order ...
0
votes
1answer
264 views

Magento 2 - How to add product image in order confirmation email ( without object manager )?

Below code is working fine for me... Step 1 : Before override Order confirmation email templates are genereted in below path root_folder/vendor/magento/module-sales/view/frontend/templates/email/...
1
vote
0answers
68 views

How to override order.php vendor/magento/module-sales/Model/Order.php in custom module magento 2?

In Order.php i am trying to override getShippingMethod and getShippingDescription method but it is not loading the page and in logs Order.php <?php /** * Copyright © Magento, Inc. All rights ...
0
votes
3answers
143 views

How to get the product image in invoice email template?

I have succeeded in getting the product image in the new order email template (<Vendor>/<Theme>/Magento_Sales/templates/email/items/order/default.phtml) using the following: <img src="&...
0
votes
0answers
30 views

Is it possible to add custom shipping address in order email templates in custom module OrderSender.php

Here i want to add custom shipping address in order Email templates programmatically using magento/module-sales/Model/Order/Email/Sender/OrderSender.php i.e. overriding this file in custom ...
0
votes
1answer
45 views

Sales rep don't receive order copy email

So after migrating to a new server, I stopped receiving the Order copy emails to the sales representative or any other specified. Default is info@shopdomain.co.uk, I also tried @gmail.com, none of ...
0
votes
0answers
28 views

Transactional Emails: Plugins giving issue for any var {{ }}

I may be looking for a plugin override to accomplish what I am looking for. For example, in the order_new.html email template there is this variable: {{var order.getShippingDescription()}} The ...
0
votes
0answers
35 views

Why does an order though Authorize.Net Direct post Method not update sales_order_grid or send e-mail?

I am using the Direct Post Method that is built into Magento 2, and when people order products, the order is properly made and entered into the database, and the products actually get shipped, but the ...
0
votes
0answers
42 views

How to show Currency symbol as a prefix on Amount in order email template in Magento-2.1?

In Order Email Template we used var order.getTotal,var order.getSubTotal,When we used this variable currency symbol is not showing.How to show it Plz guide me. This is screenshot where i want ...
0
votes
0answers
16 views

Magento 2 Standard Order email not sent out together with a custom module

I have made a custom module to send out a custom message when an order is placed. I can successfully get custom message to be sent out by email. But the problem is, the Magento order email will not be ...
2
votes
2answers
306 views

Duplicate order confirmation emails when checking out with PayPal Express

We are having an issue with duplicate order confirmation emails being sent when customer's checkout with PayPal Express. We are using Magento 2.2.5 Here's what I've found so far, bare with me as I ...
0
votes
1answer
51 views

order email send to multiple customer(random customer)

My problem is ordered email send to random multiple customers, i have installed Magento(Magento ver. 1.9.3.8). when customer place order, it will send an order email to random multiple customers. it ...
1
vote
1answer
44 views

Making Payment via Paypal sends two confimation emails

When I do payment using other payment methods its sending only one confirmation email one to user and one to admin , but when I use paypal as payment method it send two confirmation emails to admin ...
2
votes
0answers
26 views

Fooman EmailAttachment = 'Payment Methods' is blank on the emailed PDF but not on the manually created PDF for Magento 1

I have recently installed Fooman EmailAttachment module and my order email PDF doesn't display Payment Method information. Only payment method information is missing from Order PDF. Can anyone help ...
1
vote
1answer
34 views

Problem with smtp configure

I have magento 2.2.4 with a smtp server configured. I can send email test from the tool and i receive it correctly. But when i buy a product I do not receive any email. What can be the error? I have ...
0
votes
1answer
66 views

Send Email to customers automatically

I am facing issue in order update. Presently when i create an order We have Email order confirmation checked by default. But similarly for order update/ create invoice/ create shipment I need ...
0
votes
0answers
32 views

How to display image of bundle product in order_email template in Magento- 2.1?

I want to show image of bundle product in order_email template in Magento-2.1. Can I show of all images of bundle items in order_email template? Please guide me.
0
votes
1answer
48 views

I want to hide tax price details in order_email_template.How to do it in Magento-2.1?

I want to hide tax details from order_email_template in Magento-2.1. For comment this code in \vendor\magento\module-sales\view\frontend\layout\sales_order_email_items.xml: <block class="Magento\...
2
votes
1answer
92 views

How to set “This is a no-reply email” in order confirmation email?

I want to set "This is a no-reply email, we will not see any emails sent to this address" in order confirmation email so how can i do that ?
0
votes
0answers
51 views

Transactional Email variables not pulling through

We have recently done a data migration on our M1 site to our current Magento 2 development site. along with the migration, email templates have also been copied over. Email templates are now no ...
0
votes
1answer
21 views

Magento 2 - Email notifications have server path as 'from' email

When receiving email notifications from our Magento 2 site (order confirmations etc), the 'From' email header field includes the server path, as opposed to the Sales Representatives details. The ...
1
vote
1answer
951 views

Magento 2.2.5: Email Template Order Admin

I'm looking for explanation about email template in admin. As you can see, this button will send an email to my gmail account. And as far as i know, magento use order_new.html to render html to ...
2
votes
2answers
186 views

M2: How to add store address to transactional email / invoice email?

In M1, our invoice email templates contained the store address: {{config path='general/store_information/address'}} In M2, this does not work, because store information / address is split into ...