Questions tagged [order-email]
Denotes questions related to order related emails (order, invoice, shipping). For general questions to email sending use "email" tag.
468
questions
0
votes
0
answers
13
views
Magento2 Order email missing custom variable values for first time & when I send email from admin it shows values
Magento2 Order email missing custom variable values for first time & when I send email from admin it shows values
Basically this custom variable values are the order attributes.
I have used this ...
- 3,526
0
votes
0
answers
26
views
order confirmation email not sent in magento CE 2.4.5-p1 when placed on Front-End
But, order confirmation email is sent when placed on Back-End.
Note: all other emails are sent as expected (processing, updates, etc..)
- 81
0
votes
0
answers
9
views
Order Confirmation Email sent to Other User
We are facing an issue with order confirmation email. When more than one users place order simultaneously, sometimes, only one user is getting order confirmation emails for both orders, other one is ...
- 341
0
votes
1
answer
31
views
In sales order grid shipping addess in i getting error can i know how solve this error magento 2?
like this in shipping address First Name
{{if this.getTemplateFilter().filter(dummy)}}{{/if}}
0
votes
0
answers
30
views
Order Confirmation Email template
I am adding products in English store view on calling payment information API i switched the store and give store_code arabic in param
/rest/V1/carts/mine/payment-information?store_code=ar
Now when ...
0
votes
0
answers
585
views
Error: Cannot instantiate interface
I am override the file sender.php this is not a normal class is abstract class may be that's the reason to display the error Could anyone suggest regarding this so i can proceed forward.
error
- 15
0
votes
1
answer
40
views
How to send the separate orderconfirmation mail for admin and customer
I created a custom module to send the separate mail for admin and customer but its not working.could you please suggest me regarding this so i can proceed forward.
- 15
0
votes
2
answers
59
views
How to override an abstract class in magento 2
I know how override the normal class but now i try to override the abstract class [ Magento\Sales\Model\Order\Email\Sender.php ] .
i have override the Sender.php file in custom module but its not ...
- 15
0
votes
2
answers
41
views
Magento 2 : How to override the abstract class [ sender.php] in custom module
I create a custom module to send email to customer and admin separately if i try to override the core file in my custom module its shown error .Error come when i override the [ sender.php ] file in my ...
- 15
1
vote
1
answer
320
views
Shipping Address missing from Order Confirmation email template after Upgrade to magento 2.4.3-p3
I have upgraded my magento version from 2.4.2 to 2.4.3-p3. After upgrade Shipping Address is missing from Order Confirmation Email Template.
Order Confirmation mail before Upgrade
Order confirmation ...
- 644
0
votes
1
answer
256
views
New Order Email Template for Specific Product Type / Sku in Magento 2
We are looking for a solution whereby if a customer orders a specific product or product type, they will receive a different order confirmation (new order) email.
The standard confirmation emails ...
- 1
0
votes
0
answers
9
views
Automatically appear in your order comment from Magento
Is it possible that if you send an email with Outlook and you mention an order number, that text will automatically appear in your order comment from Magento?
- 21
0
votes
2
answers
26
views
Original Price of child product in order Email
I want the original child price in the below file.
app\design\frontend\MyVendor\MyTheme\Magento_Sales\templates\email\items\order\default.phtml
I try $block->getBasePrice($_item) or only $block-&...
- 417
4
votes
1
answer
159
views
How to use the miscrosoft graph mail api instead of default magento mail?
I need to use the Microsoft Graph Mail API for each and every Magento email like new customer and order mail. Something like by-pass the default Magento email feature with Microsoft Graph API
- 594
0
votes
2
answers
182
views
How to add special price in new order email template?
How can I add special price in email "New order" template?
Product block in email template:
{{layout handle="sales_email_order_items" order_id=$order_id area="frontend"}}
...
- 146
0
votes
1
answer
388
views
Order confirmation status go out on "pending" status
I'm not a Magento expert, and do not have access to the underlying code, but work with a Magento website.
Since the latest update to Magento 2.4.5 we have noticed that when and order is made it is ...
1
vote
2
answers
560
views
Order Items in New Order Email not showing after upgrade
I upgraded our Magento version from 2.3.4 to 2.4.3. After the upgrade the items in the order aren't showing in the email. The email template shows the items using:
{{layout handle="...
- 147
0
votes
1
answer
226
views
Magento 2 - Not Receiving Email After Order
I have this demo Magento 2 store (ver. 2.4.4) built on a Debian server and for some reason I'm not receiving emails after I make an order.
In Stores > Configuration > Sales > Sales Emails I ...
- 13
0
votes
1
answer
348
views
Magento 2.4.5 - get order id in transactional email html
How can I get the actual order id (not increment id) in a transactional email?
I have tried the following but none of them return the order id:
{{var order.getId()}}
{{var order.getOrderId()}}
{{var ...
- 529
0
votes
0
answers
139
views
main.CRITICAL: Invalid template file:
I created module for email header
Block: INW\EmailOverride\Block\EmailOverride // information about which image show
template: extraheader.phtml // contain a image tag
I put this in custom email ...
- 3
2
votes
1
answer
1k
views
Delivery date in order email template - Magento 2.4.3-p2
Previously, we used the following module to load the email variable with a custom CreatedAt value. Because this is deprecated, it will not work anymore (https://devdocs.magento.com/guides/v2.4/...
- 1,420
0
votes
1
answer
200
views
how to set the weekday in order email template magento 2.4
how to set the weekday Monday, Tuesday, Wednesday, Thursday etc in created_at_formatted in order email
example: Placed on 23.06.2022, 12:00:19
to set
Placed on: Friday, 24.06.2022
{{trans 'Placed on ...
- 2,298
0
votes
1
answer
188
views
How to generate Multi-Language invoice and email
I have a multi-language store and I need to generate my invoice in 2 different languages in a PDF and the invoice email should also have both the languages. How can I do that.
0
votes
1
answer
81
views
How modify template successful purchase
when successful purchase, an email is sent that shows this
how to hide or delete that red mark in the picture, the SKU
0
votes
2
answers
696
views
Magento 2.3.5-p2 with Stripe Plugin 3.0.0: New order emails being sent twice
Checking out with Stripe plugin for magento (ver 3.0.0) on Magento 2.3.5-p2 sends out 2 "New order confirmation" emails with the same order number, no invoice email gets sent.
Tried checking ...
- 631
1
vote
0
answers
17
views
Braintree External Extension order email label incorrect
We are using UK based Magento 2.3.x application. This gene commerce Braintree extension implemented after Show incorrect format Braintree order email with the payment method label
Current Result
...
- 21
0
votes
1
answer
244
views
Add a Product's Short Description to customer email template? (M2.4)
Could anyone kindly suggest how I could have my product's short description shown in a customer order confirmation email?
I am currently running Magento (Community) 2.4.2.
I've attempted to add the ...
- 133
0
votes
1
answer
89
views
Separate Email for a country
My client wants to send a different order confirmation email for a country. Like we have a US store and receive orders from Russia customs should receive the email that we don't ship them in Russian.
...
1
vote
1
answer
282
views
How to change Newsletter subscription message on order success page
When a new order is create and the customer has checked the Subscribe to Newsletter box, below is how the checkout/onepage/success page appears.
I will like to change the text Thank you for your ...
- 111
0
votes
0
answers
32
views
How to edit the word "Comment" from email confirmation. Magento 2.4.2
All i'm trying to do is change the word "comment" on the email confirmation email. Thought there might have been a comments phtml in vendor/magento_sales but there is not.
- 141
0
votes
1
answer
42
views
What is the normal method of sending Order Confirmation Emails out in Magento 2?
Magento 2.4.2-p1
Porto theme
Amasty's Email settings extension
We installed Magento 2.4.2-p1, then the Smartwave Porto theme and then we had Amasty install 9 extensions including SMTP Email Settings ...
- 128
0
votes
0
answers
120
views
Crons setup, Amasty's SMTP Email Settings extension installed and working but no Order Confirmation Emails going out
Magento 2.4.2-p1
Porto theme
SMTP Email Settings extension by Amasty
We had Amasty install the 'SMTP Email Settings' extension which appears to be working = when doing a test - it says:
Connection ...
- 128
1
vote
1
answer
161
views
Get programmatically the customizable options selected of the product in an order
I wrote a custom extension to send an email on success.
I manage to get the details of the products in the order like
$product_name = $_item->getName();
$product_sku = $_item->getSku();
...
- 307
0
votes
2
answers
33
views
Send Order Email From Admin Panel
How can I send order confirmation emails to the customers, who have completed orders from the front end?
I know by default Magento sends transactional email when any new order is placed, but what I ...
- 161
0
votes
1
answer
2k
views
How to clear queued email messages so they don't send
While moving from M1 to M2 a number of sales-related emails are generated and stack up in the queue. I don't want these messages to be sent to customers regarding "old" orders. How can I ...
- 380
0
votes
1
answer
2k
views
Magento2 how to override order_new.html email template in custom module & not in theme
Magento2 I need to override new order email template named order_new.html using custom module & not in theme via app/design.
How can I achieve this?
- 3,526
0
votes
1
answer
240
views
Magento 2: Order Information Attachment with Order Email
I have created a module which is used to send order information as attachment in order email like invoice attachment in invoice mail. I got order attachment in order email but I can't get Order items ...
1
vote
1
answer
244
views
Magento 2 : Difference between getRowTotal() or getRowTotalIncTax()
In order confirmation email,
I have found these two methods
$_item->getRowTotal() & $_item->getRowTotalIncTax()
The $_item->getRowTotal() seems like
Row Total = ((ordered item price * ...
- 477
0
votes
2
answers
211
views
Loading icon for literally MINUTES after pressing Place Order - Magento 2.3.5
Magento 2.3.5 site that loads pretty quickly generally, checkout maybe a few seconds to load but that seems par for the course for Magento 2
However, the issue is that after pressing 'Place Order' the ...
- 25
0
votes
0
answers
82
views
Email Templates "New Shipment"
We created an email template for (New Shipment)
in this template I use the variables : " Shipment Track Details, Shipment Items Grid, Shipment " but when I receive the email the content of ...
- 15
0
votes
2
answers
763
views
How can i insert custom tracking url in Order confirmation Email Template?
I want to insert my custom tracking url in Order Confirmation email and url is
https://vitalticks.shiprocket.co
i put code like this
Track you Order here:Vitalticks Order Tracking Page
But it is not ...
- 473
0
votes
2
answers
1k
views
How to display Product Name in the subject of the Email(Order Confirmation Email)?
I want to display product name in the subject of the Order confirmation email.
I want to display like this
Your Order for LooMantha Refrigerator... has been successfully placed
- 473
0
votes
1
answer
82
views
Sending New order email programatically to custom email adress
I'm creating a module that checks if the order was made by a certain group, in this case wholesale groups, and if yes send the copy to new order email to a different email address.
It's okay if it ...
- 374
0
votes
3
answers
1k
views
How to remove or edit "Grand Total to be Charged" in order email in magento 2
As I mentioned in the headline I need to alter the Grand Total to be Charged section in the order email. My store is running in LKR as Base currency and AUD as another currency.
If I place an order in ...
- 2,671
0
votes
0
answers
281
views
Magento 2 : Override template file (sales order email - gift card product)
I have found that this file is used with _getGiftcardOptions() vendor/magento/module-gift-card/Block/Sales/Order/Item/Renderer.php that provides data to labels for gift card item in the Sales order ...
- 477
0
votes
1
answer
54
views
Magento 2 emails stop working suddenly
I have a store in Magento 2.1.7. My emails were working fine a few days ago but suddenly it stops working. I also noticed my config fields in the admin panel are also not editable anymore and I'm not ...
0
votes
1
answer
39
views
Error whenever trying to create an order in Magento 2.3.3: Type Error occurred when creating object: Magento\\Framework\\Mail\\EmailMessage
The error seems to originate from trying to create an Email when a new order is created, the weird thing however is that Email's is turned off for the store.
From what i know of nothing has changed ...
- 1
0
votes
2
answers
953
views
Magento2 - How to pass any custom static data to order email template?
Is their any way we can pass some static data to order confirmation email template ?
And then use it as variable in email template ?
like {{var order.pickupDate}}
Thank you
- 45
0
votes
1
answer
1k
views
Where is the Magento2 Order Confirmation sender email address noted?
I am experiencing an issue where the sender email address for the order confirmation email is not what is set in the admin panel for Magento 2.3. I have checked both SMTP settings and the store email ...
- 23
0
votes
1
answer
247
views
Payment Failed Emails M 2.3.5 - Not working for us
We are currently using Magento 2.3.5
From my understanding, payment failed emails are sent when a transaction fails. By fails I hope that this means it is declined or voided by the payment method. ...
- 31