Questions tagged [order-email]

Denotes questions related to order related emails (order, invoice, shipping). For general questions to email sending use "email" tag.

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8 views

How to Get Order Redeemed Reward Points and Earned Rewards Points on order_new.html page Email template Magneto 2.3.4

I want Reward Redeemed and and Earned Points in order_new.html Email template page in Total section and E Gift Card Reedemed Data also required. For that I Overide this file in my theme: /var/www/...
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5 views

Transport expects either a Sender or at least one From address in the Message; none provided Magento 2.2.8

After execute composer install and composer update in Magento 2.2.8...some transactional e-mail throw the message "Zend\Mail\Transport\Smtp transport expects either a Sender or at least one From ...
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13 views

Magento 2: transactional e-mails not translated when triggered by code

I have created a custom module that automatically generates orders based on certain conditions. It is a subscription module. When the orders get created via cronjob or command line (both point to the ...
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1answer
35 views

Order email confirmation not send - Magento 2.3.4

I've done an update to Magento and now I have a problem: In the cron logs I have main.ERROR: Cron Job sales_send_order_emails has an error: Return value of Magento\Framework\Filter\...
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17 views

How to configure/create option to place order email notification for admin - magento 2.2.4

Place order email notification for admin. By default order option is used for order confirmation. ie Stores > Settings > Configuration > Sales > Sales Emails > order used for order confirmation. In my ...
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24 views

Adding Predefined Variables to New Email Template?

I am creating a new email template and am trying to attach predefined variables (specifically Order Id) to the new template. I would like the option of clicking on the "Insert Variable" button and ...
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1answer
20 views

How to add a link in Order email template in Magento 2.3.3

Here i am trying to attach a dynamic link with every order in order email template. for eg: <a href="pub/media/000001.pdf">Download Pdf</a> And i have troied <a href="{{media url="'{...
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12 views

How to add multiple source codes to Create Shipment API

Below Payload creates a shipment with source "default" Query : How do we create a shipment which has orders shipped from multiple sources via API , say want to source orders from source "default" and ...
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1answer
23 views

Magento 2: Get orders filtering customer email

Is there any way to get the orders by filtering by the client's email? I'm trying $ordersCollection = $this->_orderCollectionFactory->create(); $ordersCollection->addAttributeToSelect('*'...
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1answer
33 views

Magento2 - Need to change order Item by Price in email

I need to customize order Email to display items order by High to Low price. But unable to find the exact file for this. Any help will be appreciated !!
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24 views

Magento 2 - How to create custom order email template for admin and customer?

I want to create a email template for admin and customer and i want to attach a dynamic image in that. I know there is a option in config but it is too confusing and it does not provide variables ...
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1answer
40 views

How do I send Order Confirmation Email after successfull Payment in Magento 2.3.0

I am struggling with this from past 3 weeks and tried almost all of the solutions suggested but nothing works for me. I want to send an Order Confirmation email after successful payment (Payment ...
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11 views

How to add new order status like Ship as I want to create new order status for order delivered to fire mail like ship

How to add new order status like Ship as I want to create new order status for order delivered to fire mail like ship and change the order status. For Order status flow for in Magento normally is: ...
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17 views

SagePay transaction(s) have no order associated

In my magento2.3.3 when customer pay with sagpay payment, Order Id is not generating it's with "error" and i can't able to see in sales->order page in backend.
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1answer
25 views

Order not processing in backend, but processing with gateway (Unique Constraint Violation Found)

New Magento 2 Install. Authorize.net and Paypal having the same issue. Order is placed on our website Payment is captured and accepted The order DOES NOT show up in Magento`s backend. Customer does ...
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13 views

Order Confirmation Email - Incorrect senders email Magento 2.2.7 EE

I am getting wrong sender email-address in order confirmation email. My project is setup on platform.sh. Which indeed use sendmail and sendgrid to send email from server. Below are the conditions I ...
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29 views

Why do my transactional emails fail? I get the error “550 Messages should have one or no Content-Type headers, not 2.”

I recently upgraded my open-source store from v. 2.2.2 to v. 2.3.3. At that moment automated email replies (order confirmation, newsletter signup confirmation, etc.) began to fail. The emails are ...
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13 views

How to update email recipient for specific category in Magento 1.9?

I am using Magento 1.9 I have an observer set up and I want to update the new order email recipient if the product being purchased belongs to a specific category. The Observer is working and ...
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2answers
134 views

Add product thumbnail in order email template

I want to add product thumbnail and custom attribute in the order email template. Help !!!
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37 views

Send custom pdf in attachment in email in magento2.2.6

How to add PDF as attachment in magento 2.2.6 ? I have created code using an event "checkout_onepage_controller_success_action" to sends an email after place an order button click. 1) When ...
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1answer
37 views

order confirm dont send any email Magento2

I am using magento 2.3 When I try placeorder. It doesn't have any mail. I use mail server. My mail sender: name@myserver.com If I use SMPT module and change sender email to gmail then it works. So, ...
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2answers
120 views

magento2 how to order email template in order id pass in anchor tag

I want to dynamic order id pass in anchor tag <table> <tr> <td> {{trans 'To make changes to your order, you can <a href="https://api.whatsapp.com/send?phone=...
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1answer
238 views

Magento 2 Order Email With This Content =0D=0A=0D=0A=0D=0A =0D=0A

When order confirmation send all content contain this =0D=0A=0D=0A=0D=0A =0D=0A Here is email screenshot: app\Vendor\Extension\etc\di.xml <preference for="\Magento\Sales\Model\Order\Email\...
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26 views

Cannot receive emails on the same domain Magento 2.3.2

I am not able to configure the delivery of the emails on the same domain. To summarize: when a customer orders a product he/she receives an email confirmation with the order details, I've added my ...
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1answer
24 views

Display Customer Email, Customer Phone, Product Name, Product SKU in email template in magento 1.9

I need to display Customer Email, Customer Phone, Product Name, Product SKU in order email. {{template config_path="design/email/header"}} {{inlinecss file="email-inline.css"}} <p><...
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15 views

Link to Order Detail from Order Confirmation Email

I'd like the customer to be able to click a link from their order confirmation email that leads them to the order detail page on the website. Is this possible out-of-the-box? If not, how would you ...
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20 views

How to add structured data snippet to email templates in magento 2?

How to add structured data snippet within the tag to order confirmation email template in magento 2?
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1answer
260 views

Magento 2.3 Magento 2 Testing Email Sending But Order Confirmation Email Is Not Sending

I am using magaplaza SMTP extension and i configured it correctly, Test Email Working Fine But When I place an order the order confirmation email not sending. And the Email Logs Telling me that email ...
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27 views

How to send an order email to an custom Email in Magento 2.2.x

I want to send order email to an custom email Every product have an attribute "Product manager Email" I want to send email to Product manager when his/her product is ordered. Please can anyone tell ...
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17 views

Send order confirmation after payment success

I need a reliable way to send order confirmation after payment has been successfully processed in Magento 2.3.3. I did follow this: https://meetanshi.com/blog/send-magento-2-order-confirmation-email-...
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5 views

Add some product attributes under order transnational email sending to admin

In my store we are sending an email copy to admin along with customer. While customer placing an order. We are using separate email template for admin. In that we need to add one custom attribute in ...
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3answers
43 views

How to getproduct url for sales email order template in multi website

I want to get producturl in sales order email template in multi website. I have used $_item = $block->getItem(); $_objectManager = \Magento\Framework\App\ObjectManager::getInstance(); $product =...
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1answer
45 views

Magento 2 :Custom payment - Stop sending order mail

I have a custom payment module. I want to stop sending the default Magento order confirmation email for this payment method only. Please give some solutions... What I have done so far: I have ...
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26 views

Order “Send Mail” Button not working properly Magento 2

When I press the Send Email Button from order, it sometimes does not give any response, but by clicking multiple times it works. Any suggestions what might be the cause of this? Or which files to ...
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2answers
133 views

Magento 2 Add attachment in email not working for multiple store

I am trying to send an attachment with Order success email. I have 2 store default and custom. In default store attachment is working perfectly but in custom store. Email not sent. After debugging I ...
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1answer
29 views

How to change Shipping & Handling charges to custom text on order email magento 2

We need to display the shipping amount to static text "TBD" To be decided. I have narrow down to this file vendor/magento/module-sales/Block/Order/Totals.php Line no:124 if (!$source->...
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1answer
38 views

Order success mail is not coming with dynamic value in magento 2.3.2

I've override the default.phtml file in for order success mail for dynamic value of storename. The below code will work when we send the order from admin panel but same code is not working when we ...
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11 views

How to pull shipping Method title column in transnational emails

I need to Isolate the Method Title column from the shipping selector and display it in transnational emails. the Carrier title has been removed from the site but I am still having problems with the ...
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1answer
28 views

Magento 2 is sending order confirmation email when order is voided in Braintree and not created in Magento backend

I'm at a lost - orders are reporting that they received an order confirmation email (which I can see in our logs are being sent) but the orders are not actually created in our system. When I search ...
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47 views

Magento 2.3 Message only has text/html MIME parts

In mail-tester there is a suggestion to ad text/plain to my new order email. How to do that? Is there a way to combine html format with text/plain?
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1answer
32 views

Old order email send to admin user Magento 1.9?

If it is possible to send the old order mail again send to the admin user. order mail functionality is now working correctly but I have sent old order mail again. So please anyone tell how to do it ...
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1answer
24 views

Magento 2 - Custom Payment Module Order Email

I have a custom payment module and I can see the method in the frontend and in the order form in the admin. Where I don't see it is in the order email. What do I need to do to get it there?
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21 views

Order Email sent twice

I am using Magento 1.9.3.10 and when I create a new order from the Admin Panel, the system (admin side) is sending the same email twice, both of them exactly the same. According to the solution from ...
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1answer
13 views

Sales orders being sent from sever host

Running 2.2.7 Community Edition all my emails, besides new account, are being sent by my sever user user@server.domain.com instead of what I have set in email address configuration. This issue ...
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189 views

Magento 2 : The input is not a valid email address. Use the basic format local-part@hostname

The input is not a valid email address. Use the basic format local-part@hostname {"exception":"[object] (Zend\Mail\Exception\InvalidArgumentException(code: 0): The input is not a valid email ...
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1answer
238 views

Magento 2 Invalid email format

How to solve this ? 03 17:24:57] main.CRITICAL: Invalid email format {"exception":"[object] (Magento\Framework\Validator\Exception(code: 0): Invalid email format at /home/xyz/public_html/...
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1answer
48 views

Magento Send Attachment With Order Email

We need to attach a custom pdf file with an order email.
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2answers
238 views

Magento 2 : Fatal error, all to a member function getParentItem() on null

It's a really strange issue I am facing it in Magento 2. I have created a bulk import functionality of shipping information update by CSV Import. Example: I have created grn_number field of shipping ...
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50 views

Magento 2: Need to send email to cc emails

I want to send an order confirmation email to the cc emails which are mentioned by the customer on the accounts page. I am able to store the cc emails comma(,) separated. But don't know how to send ...
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2answers
17 views

Magento order mail copy configuration

I try to change on the admin the mail address on where a copy of the mail order confirmation is send, but I can't find where and I can't update it.. Someone can help me ?

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