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Questions tagged [order-email]

Denotes questions related to order related emails (order, invoice, shipping). For general questions to email sending use "email" tag.

0
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1answer
27 views

Magenta 2 save product custom attribute in order to retrive them on sales information and otder email

I have created a custom attribute that shows in product detail page like colour and size attribute, I want them to be saved on order placement so that i can retrieve them in order information, order ...
0
votes
1answer
15 views

Magento 2.2.5 Not Sending New Order Email To Guest

I've got a live 2.2.5 single store site and whenever a Guest customer places an order, the New Order Email fails to send. It works for registered users perfectly. Instead of sending the New Order ...
0
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1answer
44 views

Magento 2 - How to add product image in order confirmation email ( without object manager )?

Below code is working fine for me... Step 1 : Before override Order confirmation email templates are genereted in below path root_folder/vendor/magento/module-sales/view/frontend/templates/email/...
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0answers
9 views

sale order confirmation mail sent shown in magento 2 but email is not received to sender of email

In magento2 sale order confirmation mail sent is showing but email is not received to sender even though email address of sender is correct ? even i follow this steps from this link https://www....
1
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0answers
26 views

How to override order.php vendor/magento/module-sales/Model/Order.php in custom module magento 2?

In Order.php i am trying to override getShippingMethod and getShippingDescription method but it is not loading the page and in logs Order.php <?php /** * Copyright © Magento, Inc. All rights ...
0
votes
3answers
33 views

How to get the product image in invoice email template?

I have succeeded in getting the product image in the new order email template (<Vendor>/<Theme>/Magento_Sales/templates/email/items/order/default.phtml) using the following: <img src="&...
0
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0answers
20 views

Is it possible to add custom shipping address in order email templates in custom module OrderSender.php

Here i want to add custom shipping address in order Email templates programmatically using magento/module-sales/Model/Order/Email/Sender/OrderSender.php i.e. overriding this file in custom ...
0
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0answers
35 views

Sales rep don't receive order copy email

So after migrating to a new server, I stopped receiving the Order copy emails to the sales representative or any other specified. Default is info@shopdomain.co.uk, I also tried @gmail.com, none of ...
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0answers
20 views

Transactional Emails: Plugins giving issue for any var {{ }}

I may be looking for a plugin override to accomplish what I am looking for. For example, in the order_new.html email template there is this variable: {{var order.getShippingDescription()}} The ...
0
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0answers
11 views

Why does an order though Authorize.Net Direct post Method not update sales_order_grid or send e-mail?

I am using the Direct Post Method that is built into Magento 2, and when people order products, the order is properly made and entered into the database, and the products actually get shipped, but the ...
0
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0answers
21 views

How to show Currency symbol as a prefix on Amount in order email template in Magento-2.1?

In Order Email Template we used var order.getTotal,var order.getSubTotal,When we used this variable currency symbol is not showing.How to show it Plz guide me. This is screenshot where i want ...
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0answers
11 views

Magento 2 Standard Order email not sent out together with a custom module

I have made a custom module to send out a custom message when an order is placed. I can successfully get custom message to be sent out by email. But the problem is, the Magento order email will not be ...
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0answers
8 views

magento 2_ world pay orders_customers don't receive notification emails

We are trying to solve the situation where Magento2 does not send notification emails to customers who paid with WorldPay. The email notifications work well when the customer pays by Paypal. Help! K
2
votes
1answer
111 views

Duplicate order confirmation emails when checking out with PayPal Express

We are having an issue with duplicate order confirmation emails being sent when customer's checkout with PayPal Express. We are using Magento 2.2.5 Here's what I've found so far, bare with me as I ...
0
votes
1answer
19 views

order email send to multiple customer(random customer)

My problem is ordered email send to random multiple customers, i have installed Magento(Magento ver. 1.9.3.8). when customer place order, it will send an order email to random multiple customers. it ...
1
vote
1answer
32 views

Making Payment via Paypal sends two confimation emails

When I do payment using other payment methods its sending only one confirmation email one to user and one to admin , but when I use paypal as payment method it send two confirmation emails to admin ...
2
votes
0answers
11 views

Fooman EmailAttachment = 'Payment Methods' is blank on the emailed PDF but not on the manually created PDF for Magento 1

I have recently installed Fooman EmailAttachment module and my order email PDF doesn't display Payment Method information. Only payment method information is missing from Order PDF. Can anyone help ...
1
vote
1answer
28 views

Problem with smtp configure

I have magento 2.2.4 with a smtp server configured. I can send email test from the tool and i receive it correctly. But when i buy a product I do not receive any email. What can be the error? I have ...
0
votes
1answer
37 views

Send Email to customers automatically

Magento Version: 2.2.5 Enterprise edition I am facing issue in order update. Presently when i create an order We have Email order confirmation checked by default. But similarly for order update/ ...
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0answers
17 views

How to display image of bundle product in order_email template in Magento- 2.1?

I want to show image of bundle product in order_email template in Magento-2.1. Can I show of all images of bundle items in order_email template? Please guide me.
0
votes
1answer
32 views

I want to hide tax price details in order_email_template.How to do it in Magento-2.1?

I want to hide tax details from order_email_template in Magento-2.1. For comment this code in \vendor\magento\module-sales\view\frontend\layout\sales_order_email_items.xml: <block class="Magento\...
2
votes
1answer
40 views

How to set “This is a no-reply email” in order confirmation email?

I want to set "This is a no-reply email, we will not see any emails sent to this address" in order confirmation email so how can i do that ?
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0answers
18 views

Transactional Email variables not pulling through

We have recently done a data migration on our M1 site to our current Magento 2 development site. along with the migration, email templates have also been copied over. Email templates are now no ...
0
votes
1answer
16 views

Magento 2 - Email notifications have server path as 'from' email

When receiving email notifications from our Magento 2 site (order confirmations etc), the 'From' email header field includes the server path, as opposed to the Sales Representatives details. The ...
1
vote
1answer
135 views

Magento 2.2.5: Email Template Order Admin

I'm looking for explaination about email template in admin. As you can see, this button will send an email to my gmail account. And as far as i know, magento use order_new.html to render html to ...
2
votes
2answers
60 views

M2: How to add store address to transactional email / invoice email?

In M1, our invoice email templates contained the store address: {{config path='general/store_information/address'}} In M2, this does not work, because store information / address is split into ...
1
vote
1answer
109 views

Order Confirmation email: How to get order date with correct store timezone?

If I include the order date in my order confirmation email template via ... Order Date: {{var order.created_at}} ..., the resulting order confirmation emails contain the order date in UTC/GMT time. ...
3
votes
1answer
220 views

Which file hold this layout {{layout handle=“sales_email_order_items” order=$order area=“frontend”}}

Is there anyone knows how or where to update the file for the email order notification template. {{layout handle="sales_email_order_items" order=$order area="frontend"}} Thank you, JM
2
votes
0answers
37 views

How to check why magento store can't send email with new order

I'm meeting the problem with my store, I'm using 1.9.3.2, the email with orders can't send such as new order, new shipment, new invoice but contact email is working, I have checked the log file and ...
0
votes
0answers
23 views

Magento 1 Hide Tax

How to hide the tax from cart,checkout and also from emails? I still want the tax to be included in the final amount, but not shown in the cart, checkout and also in the email invoice?
1
vote
2answers
107 views

Magento 2 - How to stop order success email programatically

I am creating a order programatically in magento 2. What property I need to set on $order object so order success email will not trigger. I have tried below methods with (bool) false, parameter but no ...
1
vote
2answers
179 views

I want to add delivery date in order email template in Magento-2.1?

I want to show delivery date in order-email template.I want to show in delivery date (today date + 10 day). How can I achieve that?
0
votes
1answer
75 views

Sales Emails going via wrong email address magento 2.2.x

I have setup email address in sales representative but getting sales email from apache@domainname So where I need to fix this issue? Can anyone let me know? Other emails except sales are working ...
0
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0answers
19 views

Send cancelation order email Magento 2 Programmatically

How to send order cancelation email programmatrically, i try to use orderSender but it send order confirmation email ? $this->orderSender($order,true);
2
votes
0answers
22 views

Add custom payment info to email order

I've successfully created a magento 2 module with custom payment method using mage2gen.com, the problem is i need to show dynamic payment information at order email and pdf. I try check the app/code/...
0
votes
0answers
19 views

I am getting sales email from wired email address in magento 2?

I have setup sales email address in the admin for sales_representative but still I am getting the sales email from another email address. I have checked everywhere in admin and code but didn't get ...
3
votes
2answers
315 views

Email notification for cancelled order

Hi is it also possible to get email notification for cancelled orders? Thanks
0
votes
0answers
21 views

Getting inline css error in order confirmation email Magento 2.2.4

I am getting below error in order confirmation email: Css inline error: DOMXPath::query(): invalid expression in selector >> body << in vendor/pelago/emogrifier/Classes/Emogrifier.php I ...
1
vote
1answer
19 views

Emails not being sent when new orders are placed

This is what I've done so far - I've already configured the store's sales email to the correct email addresses - Test smtp (send test email) My mailgun configuration works properly. Email were ...
0
votes
1answer
203 views

Order confirmation emails not sending

Once I place an order, confirmation email is not sent. In the backend (Sales -> Orders), the order says that "The order confirmation email is not sent". If I click "Send Email", it still doesn't ...
0
votes
0answers
51 views

Magento 2 order confirmation email error- we're sorry, an error has occurred while generating this email?

We are showing best selling items in the order confirmation email template. Sometimes, we are getting this error.
2
votes
1answer
70 views

Magento 2 Store email addresses not editable

So, in magento 2 under: Stores > config > General > Store Email addresses I want to edit the Sales Representative email address, however it seems to be disabled - the store is currently set into ...
1
vote
0answers
19 views

Transactional Emails Logo showing wrong URL https:/=/ but i want URL https://

Current URL <img src=3D"https:/=/magento225.com/pub/media/email/logo/stores/1/logo_email.png" alt=3D"></a> But I want <img src=3D"https://magento225.com/pub/media/email/logo/stores/1/...
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0answers
18 views

I want to hide 1 x from “1 x Bundle_Option” in order email template in Magento-2.1?

I want to change the format of order_new template for email in Magento-2.1.Not it's showing like: Items Qty Price Your Pre-Styled Shirt 1 ₹3,199.00 Fabric 1 x Brick Red Check ₹3,199.00 Style ...
1
vote
0answers
18 views

M2.2.5 Problem with order email

Order email was working fine. Now it's not. I don't know what I changed and now it's not working. Only thing I changed in the meantime, was to add a few emails to send the order also. Other emails ...
0
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0answers
10 views

Add associated identification number to ccertain orders, based on order number

I need to add a unique custom identification number to orders when Bank Transfer is used as payment method. The idetification number should be a MOD10 (modulus 10-algorithm / Luhn-algorithm) checksum ...
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0answers
11 views

How to Change format of Order Items in Order_new Email Template in Magento 2?

I want to change showing format of items in order for order_new template in magento 2.1. How can i achieve that?
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0answers
36 views

Magento 2 Order confirmation emails is not send with SMTP modules in Magento 2.2.5?

After I upgraded my Magento to the latest version 2.2.5. The order confirmation emails are not send out anymore with SMTP modules enabled. I have tried different SMTP extensions now, but non of them ...
2
votes
1answer
502 views

Wrong E-Mail sender on order confirmation - Magento 2.2.5

when I receive order confirmations from my shop theres always the wrong sender e-mail adress. It's sending from the main webspace e-mail I thought I set the settings correctly but it doesn't seem to ...
1
vote
0answers
72 views

Loop through order collection and send email invoice

I try to loop through my order collection to make invoice order and send invoice email programmatically,all the invoice were created successfully, but only the invoice email from last order in loop ...