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Questions tagged [order-email]

Denotes questions related to order related emails (order, invoice, shipping). For general questions to email sending use "email" tag.

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1answer
20 views

How to change Shipping & Handling charges to custom text on order email magento 2

We need to display the shipping amount to static text "TBD" To be decided. I have narrow down to this file vendor/magento/module-sales/Block/Order/Totals.php Line no:124 if (!$source->...
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1answer
33 views

Order success mail is not coming with dynamic value in magento 2.3.2

I've override the default.phtml file in for order success mail for dynamic value of storename. The below code will work when we send the order from admin panel but same code is not working when we ...
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0answers
9 views

How to pull shipping Method title column in transnational emails

I need to Isolate the Method Title column from the shipping selector and display it in transnational emails. the Carrier title has been removed from the site but I am still having problems with the ...
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1answer
14 views

Magento 2 is sending order confirmation email when order is voided in Braintree and not created in Magento backend

I'm at a lost - orders are reporting that they received an order confirmation email (which I can see in our logs are being sent) but the orders are not actually created in our system. When I search ...
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0answers
18 views

Magento 2.3 Message only has text/html MIME parts

In mail-tester there is a suggestion to ad text/plain to my new order email. How to do that? Is there a way to combine html format with text/plain?
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1answer
25 views

Old order email send to admin user Magento 1.9?

If it is possible to send the old order mail again send to the admin user. order mail functionality is now working correctly but I have sent old order mail again. So please anyone tell how to do it ...
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1answer
21 views

Magento 2 - Custom Payment Module Order Email

I have a custom payment module and I can see the method in the frontend and in the order form in the admin. Where I don't see it is in the order email. What do I need to do to get it there?
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0answers
18 views

Order Email sent twice

I am using Magento 1.9.3.10 and when I create a new order from the Admin Panel, the system (admin side) is sending the same email twice, both of them exactly the same. According to the solution from ...
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1answer
11 views

Sales orders being sent from sever host

Running 2.2.7 Community Edition all my emails, besides new account, are being sent by my sever user user@server.domain.com instead of what I have set in email address configuration. This issue ...
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0answers
43 views

Magento 2 : The input is not a valid email address. Use the basic format local-part@hostname

The input is not a valid email address. Use the basic format local-part@hostname {"exception":"[object] (Zend\Mail\Exception\InvalidArgumentException(code: 0): The input is not a valid email ...
1
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1answer
69 views

Magento 2 Invalid email format

How to solve this ? 03 17:24:57] main.CRITICAL: Invalid email format {"exception":"[object] (Magento\Framework\Validator\Exception(code: 0): Invalid email format at /home/xyz/public_html/...
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1answer
23 views

Magento Send Attachment With Order Email

We need to attach a custom pdf file with an order email.
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2answers
77 views

Magento 2 : Fatal error, all to a member function getParentItem() on null

It's a really strange issue I am facing it in Magento 2. I have created a bulk import functionality of shipping information update by CSV Import. Example: I have created grn_number field of shipping ...
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0answers
32 views

Magento 2: Need to send email to cc emails

I want to send an order confirmation email to the cc emails which are mentioned by the customer on the accounts page. I am able to store the cc emails comma(,) separated. But don't know how to send ...
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2answers
15 views

Magento order mail copy configuration

I try to change on the admin the mail address on where a copy of the mail order confirmation is send, but I can't find where and I can't update it.. Someone can help me ?
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0answers
14 views

Sales email order copy doesn't work

I have a problem with Magento 2, I tried to send a copy of the mail of an order to a mail address, but nobody has received the mail. Furthermore, if I set the address, I can't modify it, which file ...
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1answer
47 views

Magento 2 - Error when I try to override OrderSender class

I have a problem when I want to override the class OrderSender of the transactional mail. I want to know if the order was paid by a custom payment method 'quotation', so I modify the class, it works ...
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1answer
28 views

order_new.html email template by payment method

I try to modify some text in the order_new.html if the customer pay by a custom payment method. For example, if he pay with 'tati' payment method, I want to remove a sentence of the mail template. ...
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0answers
20 views

Send different new orders emails to each supplier hiding the items of other suppliers

Magento 1.9.4 I have more suppliers so I need to send them the email of new orders but only with their products and hide the others. For instance: New order with 4 different item 2 items of ...
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2answers
49 views

Magento2: How to add custom attribute value in Email template?

I want add custom attribute value in new order email template. Please help me in this.
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2answers
64 views

Order status changes to Processing after completed PayPal payment - but doesn't send New Order email

I was having an issue with capturing PayPal IPN messages, but I have fixed that and the Complete message is getting picked up by my store and changes the status of the order to Processing. At this ...
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1answer
41 views

Order # 000000012 (The order confirmation email was sent) in localhost

In Magento 2 email is not received after order is placed. How to fix that issue? am using in localhost and also i configure with SMTP still email will not received
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1answer
21 views

Magento 1.9 customers receiving old confirmation emails

We are having a strange issue in magento 1.9. Our customers are receiving order confirmation emails of the orders which are already completed. What could be the cause of this issue?
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2answers
43 views

In Magento2.3.2 :Mail send settings :- Is it work through localhost or Not?

In Magento2.3.2 :Mail send settings :-what are the possible ways for mail-send(like need for order,shipping,delivery). I check store->configuration->Advance->system->mail sending settings... I need ...
2
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1answer
41 views

Display Product image issue in order email magento2

I am trying to show product image in order emails. for that i overrided below file to my custom theme to implement it. Magento_Sales/templates/email/items/order/default.phtml $_order = $_item->...
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1answer
17 views

Email Sender of default Magento 2 order confirmation is not correct 2.2.7

After I upgrade from 2.2.6 to 2.2.7. The sender of the order confirmation is changed from sales@mydomain.com to myusername@@c59619.sgvps.net I checked the config->sales email and general->store ...
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2answers
45 views

Send Order Email Programmatically Magento 2

How To send Order Email Programmatically In Magento 2.2.8
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2answers
61 views

How to call .phtml file for email template?

I'm designing template from "Magento_Sales/templates/email/order_update/statusinfo_guest.phtml" {{template config_path="design/email/header_template"}} {{trans "%order_status" order_status=$order....
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1answer
20 views

Email styles not works

My email template: {{template config_path="design/email/header_template"}} <table> <tr class="email-intro"> <td> <p class="greeting">{{trans "%name,...
2
votes
2answers
156 views

Magento2 - New order e-mail for us

we have an extension that sends out a new order e-mail to our own private mailbox. Which is different from the ones that customers get. We print these mails automatically on a receipt printer. We use ...
0
votes
1answer
25 views

Magento 2 Dynamic text in order email based on products bought

I would like to display different text in the order confirmation emails depending on the items customer purchased . For example, when customer bought Gift Cards, when I'd like to show some extra text ...
4
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0answers
113 views

How to send magento 2 Order emails through mailchimp?

I have mail-chimp account and successfully integrated with my Magento2 website. I Want to send the order emails via mail-chimp. Newsletter subscription is working fine and syncing. Order is not ...
4
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0answers
34 views

Magento 2 Send Order Emails Without Cron

Due to some issue order emails are not sending with cron and always remain with pending status. So I have to send it without cron. I have changed it to Send Asynchronously from Admin configuration. ...
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0answers
111 views

Magento 2: New order email totals/subtotal decimal places

we have changed our site to display prices in 4 decimal places using this extension However on the new order email we would like to trim off the extra zeros. This is how it is displaying... Subtotal ...
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0answers
10 views

Magento 2.3 Order / Shipment Emails From Address Apache <apache@localhost.localdomain

I have recently installed into 2.3 and made a few minor changes however have just noticed that order emails are now sending with the wrong from address and is not set as per settings in Store -> ...
2
votes
1answer
44 views

Magento 2 order confirmation email not sent

I'm working on a clients' store, and face a problem with no order confirmations being sent. The following error is logged in system.log: [2019-06-11 11:53:04] main.ERROR: Invalid address format [] []...
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5answers
115 views

New order email template - price decimal place

we have amended our Magento 2.1 to use and store prices with 4 decimal places. But then used some JS to trim/round-up on the frontend to 2 decimal places. However, on the email templates, the price ...
2
votes
1answer
47 views

In magento 2 how to add custom data in sales order confirmation mail template

In magento 2 how to add custom in data sales order confirmation mail template
1
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1answer
28 views

Update sales order immediately after inserted

I want to update the sales order right after it is inserted. I want to reflect the change on the sales order conformation email also which is going to the customer. So i have prepared the below code ...
1
vote
1answer
36 views

Magento 1.9.4.1 Invoice emails are sent before the order confirmation emails are sent

After placing an order in Magento 1.9.4.1, an order receives the status of 'Processing'. The funny thing is that Invoice emails are sent immediately, and a couple fo minutes later, the order ...
0
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1answer
30 views

Order Emails are not generated :: SMTP configurations required :: Magento community open source

Magento 2.3.1 PaymentGateway: Fatzebra OS: Ubuntu 18.04 Environment: Dev I have used following code from here: https://magecomp.com/blog/send-order-confirmation-email-after-successful-payment-...
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0answers
19 views

Magento2 In order email template display tax with 0% tax

In my site I have tax for product as GST (10%) which is displayed in order email template but when there are product with no tax it doesn't display GST (0%). In my email template I want to display GST(...
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0answers
203 views

The message should be an instance of \Zend_Mail when upgrade to Magento 2.3.1

I have upgraded my magento version to 2.3.1. On previous version i.e on 2.2.6 the sendgrid was working properly. Now I can see that sendgrid is not compatible with 2.3.1. What to do.. Because of ...
2
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0answers
24 views

Magento 2 : Order confirmation email cron language picks up default language

I have multi language site. Created a cron job to send order confirmation email. I have created an email template for specific language. The problem is, shipping and billing country is displaying in ...
1
vote
1answer
163 views

Sending order confirmation email in magento 2 programmatically

Normally I would do something like <?php use \Magento\Sales\Model\Order\Email\Sender\OrderSender; use \Magento\Sales\Model\Order; class MyClass { private $orderSender; private $order; ...
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0answers
24 views

Email not sent on order conformation in magento 2

I have created a custom module to send the email to the admin programatically on order place. But it does not send the email. Please help. Thanks in advance. Vendor/Neworder/etc/events.xml <?...
1
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2answers
82 views

Magento 2.3: How to attach a pdf file with new order mail?

I am using magento 2.3.1 I need to send a pdf with new order mail, I have already done that for magento 2.2.6 but that is not working with 2.3. Can any one help me with this?
2
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0answers
17 views

Using Split Orders Extension but order confirmation mail is shooting for first order only instead of all

I'm using "order split" extension based on seller,means if there are 6 items in the cart having 3 different seller(have 2 item for each seller) then three orders(let's says order id as 500,501,502) ...
0
votes
1answer
38 views

Change Email Template On Specific Order Status:Magento2

I am trying to use different e-mail template for one of my custom order status when the status is changed from the admin. I have used the event sales_order_save_after <observer name="...
1
vote
1answer
47 views

External image details getting added in order email template in Magento 2

I am trying to add product image in the sales order email template with overriding in the path /app/design/frontend/vendor/Mytheme/Magento_Sales/templates/email/items/order/default.phtml. Code ...