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I have integrated starshipit in my magento2.3.3 store and I am using MSI feature when I try to ship order my Magento exception log show this error and status failed.

[2020-01-10 06:38:00] report.CRITICAL: The shipment couldn't be saved. {"exception":"[object] (Magento\Framework\Exception\CouldNotSaveException(code: 0): The shipment couldn't be saved. at /var/www/au/releases/20200109053408/vendor/magento/module-sales/Model/Order/ShipmentRepository.php:150, Magento\Framework\Exception\NoSuchEntityException(code: 0): Source item not found by source code: default and sku: PLA10009MONW. at /var/www/au/releases/20200109053408/vendor/magento/module-inventory-source-deduction-api/Model/GetSourceItemBySourceCodeAndSku.php:59)"} []

  • Are there any other messages as this is a very limited error. – Dava Gordon Jan 10 at 9:14
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This issue relates to using a 3rd party shipping platform Starshipit. They do not link to more than one inventory source. This is what starship has responded to me with after raising a ticket.

"Currently out Magento integration only supports having one inventory location and has not met any demand to change this fact. I am in discussions with our development team to assess the required work involved with this. I will update you as soon as I have further information."

I am waiting for Starshipit to respond but in the meantime I have found the only fix was to disable the magento MSI modules.

Disable stock check / decrease when shipping an order in Magento 2.3.1

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