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I have a magento website and my emails go to spam I checked the SPF, DKIM, and DNS all are pass, I used the default transaction email templates but still go to spam!!

Can you please help us in this problem? What do you think I need to check for this problem. I found another thing our logo image in the emails has

https://ci4.googleusercontent.com/proxy/9_AMRUJtmC5VTVhHJZabJ0BgPBA7cMw-bO-MmcT437uZG2Q8_MgQJ-80bDDIGQNOHpk-rfvdv4NxwrScZFUcvWE8rwgFKjCsspGQXm4=s0-d-e1-ft#

before the image source is this may affect it??

Thanks

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  • have you check 'title and alter' tags?
    – kunj
    Commented May 31, 2018 at 5:16
  • post your mail log, reading headers you will see where is the problem
    – MagenX
    Commented May 31, 2018 at 8:06

1 Answer 1

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It is most probably related to settings of your domain and what reputation your domain has, not anything to do with Magento.

Check this :-

https://support.google.com/a/answer/33786?hl=en-uk&hlrm=en And check if there are any other problems, which might lead to low domain reputation.

But considering the code and mail content in particular, try following these guidelines : http://www.activecampaign.com/help/improving-delivery/

Here are some steps for how to avoid your e-mails being marked as spam:- https://amasty.com/blog/5-steps-for-no-spam-e-mails-in-magento/

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  • A service like mail-tester.com can also help with getting clear info about what's going on with your deliverability.
    – Rian
    Commented May 31, 2018 at 6:08

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