I'm trying to import products on Magento 2.2.3 via the System > Data Transfer > Import method.

I've selected 'Add / Update' from 'Import Behaviour' and the file imports successfully.

But, none of the products are showing on the frontend, backend or in the database.

What could be wrong?

I downloaded the sample file it gives you and filled it in with our products.

If you want me to supply my excel sheet, can you point me in a place to where I can host it for you?

1 Answer 1


Managed to fix this.

The issue was my excel not saving the document properly to UTF8 (Comma Delimited).

I had to open the .csv using notepad and resaving it into UTF 8 that way.

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