New order email missing product image {{layout handle="sales_email_order_items" order=$order}}

Question

The new order email template is rendering everything except the product image of the order.

This is how the template was trying to call it by default, which doesn't work:

{{layout handle="sales_email_order_items" order=$order}}

This is the error:

Can anyone advise on what might be the problem.

This is the function i worte:

app/design/frontend/base/default/template/email/order/items/order/default.phtml

if ($_item->getProductType() == Mage_Catalog_Model_Product_Type::TYPE_CONFIGURABLE) {
    $parentId = Mage::getModel('catalog/product_type_configurable')
                       ->getParentIdsByChild($_item->getProductId());  
    $_product = Mage::getModel('catalog/product')  
                       ->setStoreId($_item->getOrder()->getStoreId())  
                       ->load($parentId);
} else {
    $_product = Mage::getModel('catalog/product')  
                       ->setStoreId($_item->getOrder()->getStoreId())  
                       ->load($_item->getProductId());  
}

?>

this is display code:

<img src="<?php echo Mage::getModel('catalog/product_media_config')  
                        ->getMediaUrl($_product->getThumbnail()); ?>"  width="135" height="135" alt="<?php echo $_item->getName() ?>" />  

Answer 1

Did you get it working yet? I think the reason for product showing wrong image is this function written in

app/design/frontend/base/default/template/email/order/items/order/default.phtml

The mentioned code, checks for configurable product and then tries to get its parent ids. It should be the other way round. Check this edited code

if ($_item->getProductType() !== Mage_Catalog_Model_Product_Type::TYPE_CONFIGURABLE) {
    $parentIds = Mage::getModel('catalog/product_type_configurable')
                       ->getParentIdsByChild($_item->getProductId());  
    $_product = Mage::getModel('catalog/product')  
                       ->setStoreId($_item->getOrder()->getStoreId())  
                       ->load($parentIds[0]);
} else {
    $_product = Mage::getModel('catalog/product')  
                       ->setStoreId($_item->getOrder()->getStoreId())  
                       ->load($_item->getProductId());  
}

Thanks

Answer 2

Try replacing your code,

<img src="<?php echo Mage::getModel('catalog/product_media_config')->getMediaUrl($_product->getThumbnail()); ?>"  width="135" height="135" alt="<?php echo $_item->getName() ?>" />

to

<img src="<?php echo Mage::helper('catalog/image')->init($_product, 'thumbnail')->resize(135)->__toString(); ?>"  width="135" height="135" alt="<?php echo $_item->getName() ?>" />

Answer 3

For thumbanil it is compulsory to select thumbnail image at back end other wise you get default image

you can fetch main image and resize that image for your requirement

 <?php echo Mage::helper('catalog/image')->init($_product, 'image')->resize($size)->__toString(); // here $size is your image size ?>  

Try below solution may it works

$backendModel = $collection->getResource()->getAttribute('media_gallery')->getBackend();
 $backendModel->afterLoad($_product);

and then try below code

 <?php echo Mage::helper('catalog/image')->init($_product, 'image')->resize($size)->__toString(); // here $size is your image size ?>