I have applied patch 3941 and after that I have applied patch 8788 but when in admin product try to select image see following steps

-> I click on Browse Files... 
-> It opens a dialog box and then 
-> I select the image and click on Open 

it takes few minute and it shows me error like below imageenter image description here

Why does this happen? if i revert patch 8788 its working fine.

Note: It is working fine in safari browser. Not working in chrome and Mozilla.

  • Did you find any solution? I'm facing the same issue, Spent 2 two days solving it but did not succeed, Checked so many posts but nothing has solve me. Commented Jun 15, 2017 at 9:21
  • @KaushalSuthar Nope, I just revert the patch also I spent much time but didn't get any solutions.
    – MageDev
    Commented Jun 19, 2017 at 7:21

1 Answer 1


please check below files if it is there then delete it manually


I think this could be only possible error for your problem.

you can read this thing in below url to


  • yeah .swf files are deleted
    – MageDev
    Commented Oct 24, 2016 at 7:30

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