I am using Magento When i applied SUPEE-8788 from command line then it was throwing error ERROR: Patch can't be applied/reverted successfully.

Then I cleaned cache and try to login in admin but it is not logging and showing below error.

The example.com page isn’t working

example.com is currently unable to handle this request.


Can anyone help me how to solve this ?

  • seems permission error. Jan 31, 2017 at 5:56
  • Which folder i need to give permission ??
    Jan 31, 2017 at 5:57
  • admin login page is coming but when i insert username and password after that it's throwing 500 internal server error.
    Jan 31, 2017 at 5:59
  • set 755 recursively for folders and 644 for files. And together with above, no other errors are showing? like showing error in a file specifically? Jan 31, 2017 at 5:59
  • No, I enabled error report also but it's not showing any error.
    Jan 31, 2017 at 6:01

1 Answer 1


If you backup of your site, please upload backup,the site will come back as it as before.

First check your website previous patches install or not on this URL http://magereport.com/ If not install yet please follow below sequence and install first these patches after SUPEE-8788.

SUPEE-7405, SUPEE-6788, SUPEE-6482, SUPEE-6285, SUPEE-5994, SUPEE-5344, SUPEE-3941

New SUPEE-8788v2 patch can be downloaded as usual from Downloads page: https://magento.com/tech-resources/downloads/magento/

NOTE: if you have installed version 1 of the patch, it is recommended to do the following:

Revert SUPEE-8788 v1/

Revert SUPEE-1533 (if installed)

Install SUPEE-3941 (if not installed yet)

Install SUPEE-8788 v2

For More Information please visit on this URL:- https://magentary.com/kb/install-supee-8788/

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