How to configure live tracking in magento 2 CE?
asked Jun 14, 2016 at 9:28
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2 Answers
"Live tracking" is available in Magento 1.x and 2.x by way of the transactional email. When adding a tracking number to a shipment the email that follows contains a link to the shipping module Tracking Popup action. This loads the popup.
To call this "live tracking" is a bit of a misnomer but if you utilize the API of a shipment provider like UPS or Fedex you will likely be able to click through to the tracking page for that API.
answered Jun 14, 2016 at 18:11
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can you please provide steps of how can i utilize that API? Commented Jun 15, 2016 at 6:23
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It's not an API. It's a feature of the Magento shipping module in the platform - a windowed view into the tracking information as received from the shipment provider. Commented Jun 15, 2016 at 14:33
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@philwinkle I am using, ups, usps, fedex, My live tracking popup window show nothing, but courier website shows every tracking details.– zusCommented May 21, 2018 at 6:29
You have 2 options:
Utilize the API of the carrier, if the carrier offers an API and your carrier module supports it. In that case you need to have an active account with specific permissions to each carrier to use their API. Usually your carrier module asks for API credentials in it's configuration settings.
Use a module which consumes a tracking API, which supports several carriers. For example: ShipTracker
