How to check if order confirmation and shipment emails were sent out successfully? Any way to track from the admin or through log file?
The "Order" and "Order Comments" setting in the System->Configuration->Sale Emails are Enabled.
asked Mar 23, 2016 at 9:33
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3 Answers
If you have same problems when you send your letter, you can see it in a file exception.log because in app/code/core/Mage/Core/Model/Email/Queue.php it is provided (you can see Mage_Core_Model_Email_Queue::send() at the end of method). But if exception doesn’t appear, it doesn’t means that recipient got your letter. It means that letter was sent to the mail service (successful execution of the function mail() in PHP).
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I think in backend sales order page, in the comment history section , if the Customer Not Notified" means no mail sent and "Customer Notified" means mail sent what you think ? Commented Mar 23, 2016 at 10:52
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Yes, but it is only flag for options send or not send the letter. It doesn’t mean that the user got letter. But if you don’t see exception in your exception.log, it is likely that letter came– EugeneCommented Mar 23, 2016 at 11:08
You can Use Mage::log()
store response you get after calling mail function and then use if condition.
if($response){
Mage::log('Mail Sent Successfully');
}else{
Mage::log('Error Sending in Mail');
}
Please don't add any code in your core magento files because it is not a good practice
Update
You can utilize magento notification
Mage::getSingleton(‘core/session’)->addNotice(‘Notice message’);
For More Details you can go thorough this link
http://inchoo.net/magento/magento-frontend/utilizing-magento-notification-system/
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as per my knowledge i am not sure that by default there is a way to do it but you can utilize magento notification Mage::getSingleton(‘core/session’)->addNotice(‘Notice message’); For More Details you can go thorough this link inchoo.net/magento/magento-frontend/… For your suitability i am updating my answer too with same code Commented Mar 23, 2016 at 10:13
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I think in backend sales order page, in the comment history section , if the Customer Not Notified" means no mail sent and "Customer Notified" means mail sent what you think ? Commented Mar 23, 2016 at 10:19
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programmatically i know if it helped you, please up vote my answer Commented Mar 23, 2016 at 12:31
Go to particular order there is (the order confirmation email was sent)
Open shipment just after title
As an example
Shipment #100000003 | 23/03/2016 15.47.25 (the shipment email was sent)
If email sent -> (the shipment email was sent)
If email not sent -> (the shipment email is not sent)
answered Mar 23, 2016 at 10:19
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In particular order edit page there is same notification like Order # 100000053 (the order confirmation email was sent) Commented Mar 23, 2016 at 10:23