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We use different suppliers to deliver our orders.
But when I enter the correct tracking number when shipping the order, the order tracking pop up does not work.

Is it possible to redirect directly to the currect trackingpage of the supplier, instead of showing this popup?

See this:

enter image description here

How can I solve this issue?

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10
  • I am not sure check consolve may be it's conflict only
    – Magento 2
    Commented Mar 19, 2016 at 16:52
  • @Kothari Thanks! Is it possible to redirect directly to the currect trackingpage of the supplier, instead of showing this popup?
    – JGeer
    Commented Mar 21, 2016 at 7:30
  • Is it possible But you should have that page
    – Magento 2
    Commented Mar 21, 2016 at 7:57
  • @Kothari Thanks, I do have these pages and url's, because I use already a rule for that in the shipping email. But where can I edit the page?
    – JGeer
    Commented Mar 21, 2016 at 7:58
  • Update your phtml
    – Magento 2
    Commented Mar 21, 2016 at 8:00

1 Answer 1

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Open in your admin panel Sales > Shipments there you might find the tracking number for each order, then open the UPS website and test (if it's your case), in my case the number wasn't valid.

Magento2 Sales Shipments

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