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We use different suppliers to deliver our orders.
But when I enter the correct tracking number when shipping the order, the order tracking pop up does not work.

Is it possible to redirect directly to the currect trackingpage of the supplier, instead of showing this popup?

See this:

enter image description here

How can I solve this issue?

  • I am not sure check consolve may be it's conflict only – Magento 2 Mar 19 '16 at 16:52
  • @Kothari Thanks! Is it possible to redirect directly to the currect trackingpage of the supplier, instead of showing this popup? – JGeer Mar 21 '16 at 7:30
  • Is it possible But you should have that page – Magento 2 Mar 21 '16 at 7:57
  • @Kothari Thanks, I do have these pages and url's, because I use already a rule for that in the shipping email. But where can I edit the page? – JGeer Mar 21 '16 at 7:58
  • Update your phtml – Magento 2 Mar 21 '16 at 8:00
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Open in your admin panel Sales > Shipments there you might find the tracking number for each order, then open the UPS website and test (if it's your case), in my case the number wasn't valid.

Magento2 Sales Shipments

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