We're using Magento 1.9.2.4, Configurable products which has assigned multiple simple products. Each simple product has two attributes, "heel height" and "shoe size". Heel height works as intended, but we're having problem with "shoe size". If we access the store from EU, everything works correctly, but if we access it from US, all shoe size options are shown as "null". Option value is still there, just label is wrong. When I view source from page opened through US, I see this (formatted for easier readability):
<script type="text/javascript">
var spConfig = new Product.Config({
"attributes":{
"133":{
"id":"133",
"code":"heel_size",
"label":"Heel size",
"options":[
{
"id":"21",
"label":"7.5",
"price":"0",
"oldPrice":"0",
"products":[
"561",
"562",
"563",
"564",
"565",
"566",
"567",
"568",
"818",
"819",
"820",
"821",
"822",
"823",
"824"
]
},
{
"id":"9",
"label":"10",
"price":"0",
"oldPrice":"0",
"products":[
"569",
"570",
"571",
"572",
"573",
"574",
"575",
"576",
"825",
"826",
"827",
"828",
"829",
"831",
"832"
]
}
]
},
"134":{
"id":"134",
"code":"size",
"label":"Size",
"options":[
{
"id":"57",
"label":null,
"price":"0",
"oldPrice":"0",
"products":[
"561",
"569"
]
},
{
"id":"45",
"label":null,
"price":"0",
"oldPrice":"0",
"products":[
"818",
"825"
]
},
{
"id":"12",
"label":null,
"price":"0",
"oldPrice":"0",
"products":[
"562",
"570"
]
},
{
"id":"46",
"label":null,
"price":"0",
"oldPrice":"0",
"products":[
"819",
"826"
]
},
{
"id":"13",
"label":null,
"price":"0",
"oldPrice":"0",
"products":[
"563",
"571"
]
},
{
"id":"47",
"label":null,
"price":"0",
"oldPrice":"0",
"products":[
"820",
"827"
]
},
{
"id":"14",
"label":null,
"price":"0",
"oldPrice":"0",
"products":[
"564",
"572"
]
},
{
"id":"48",
"label":null,
"price":"0",
"oldPrice":"0",
"products":[
"821",
"828"
]
},
{
"id":"15",
"label":null,
"price":"0",
"oldPrice":"0",
"products":[
"565",
"573"
]
},
{
"id":"49",
"label":null,
"price":"0",
"oldPrice":"0",
"products":[
"822",
"829"
]
},
{
"id":"16",
"label":null,
"price":"0",
"oldPrice":"0",
"products":[
"566",
"574"
]
},
{
"id":"50",
"label":null,
"price":"0",
"oldPrice":"0",
"products":[
"823",
"832"
]
},
{
"id":"22",
"label":null,
"price":"0",
"oldPrice":"0",
"products":[
"567",
"575"
]
},
{
"id":"51",
"label":null,
"price":"0",
"oldPrice":"0",
"products":[
"824",
"831"
]
},
{
"id":"23",
"label":null,
"price":"0",
"oldPrice":"0",
"products":[
"568",
"576"
]
}
]
}
},
"template":"\u20ac#{price}",
"basePrice":"365",
"oldPrice":"365",
"productId":"11",
"chooseText":"Choose a Size ",
"taxConfig":{
"includeTax":true,
"showIncludeTax":true,
"showBothPrices":false,
"defaultTax":21,
"currentTax":21,
"inclTaxTitle":"Incl. Tax"
}
});
</script>
If I access the same page through EU, I see this:
<script type="text/javascript">
var spConfig = new Product.Config({
"attributes":{
"133":{
"id":"133",
"code":"heel_size",
"label":"Heel size",
"options":[
{
"id":"21",
"label":"7.5",
"price":"0",
"oldPrice":"0",
"products":[
"561",
"562",
"563",
"564",
"565",
"566",
"567",
"568",
"818",
"819",
"820",
"821",
"822",
"823",
"824"
]
},
{
"id":"9",
"label":"10",
"price":"0",
"oldPrice":"0",
"products":[
"569",
"570",
"571",
"572",
"573",
"574",
"575",
"576",
"825",
"826",
"827",
"828",
"829",
"831",
"832"
]
}
]
},
"134":{
"id":"134",
"code":"size",
"label":"Size",
"options":[
{
"id":"57",
"label":"35",
"price":"0",
"oldPrice":"0",
"products":[
"561",
"569"
]
},
{
"id":"45",
"label":"35.5",
"price":"0",
"oldPrice":"0",
"products":[
"818",
"825"
]
},
{
"id":"12",
"label":"36",
"price":"0",
"oldPrice":"0",
"products":[
"562",
"570"
]
},
{
"id":"46",
"label":"36.5",
"price":"0",
"oldPrice":"0",
"products":[
"819",
"826"
]
},
{
"id":"13",
"label":"37",
"price":"0",
"oldPrice":"0",
"products":[
"563",
"571"
]
},
{
"id":"47",
"label":"37.5",
"price":"0",
"oldPrice":"0",
"products":[
"820",
"827"
]
},
{
"id":"14",
"label":"38",
"price":"0",
"oldPrice":"0",
"products":[
"564",
"572"
]
},
{
"id":"48",
"label":"38.5",
"price":"0",
"oldPrice":"0",
"products":[
"821",
"828"
]
},
{
"id":"15",
"label":"39",
"price":"0",
"oldPrice":"0",
"products":[
"565",
"573"
]
},
{
"id":"49",
"label":"39.5",
"price":"0",
"oldPrice":"0",
"products":[
"822",
"829"
]
},
{
"id":"16",
"label":"40",
"price":"0",
"oldPrice":"0",
"products":[
"566",
"574"
]
},
{
"id":"50",
"label":"40.5",
"price":"0",
"oldPrice":"0",
"products":[
"823",
"832"
]
},
{
"id":"22",
"label":"41",
"price":"0",
"oldPrice":"0",
"products":[
"567",
"575"
]
},
{
"id":"51",
"label":"41.5",
"price":"0",
"oldPrice":"0",
"products":[
"824",
"831"
]
},
{
"id":"23",
"label":"42",
"price":"0",
"oldPrice":"0",
"products":[
"568",
"576"
]
}
]
}
},
"template":"\u20ac#{price}",
"basePrice":"365",
"oldPrice":"365",
"productId":"11",
"chooseText":"Choose a Size ",
"taxConfig":{
"includeTax":true,
"showIncludeTax":true,
"showBothPrices":false,
"defaultTax":21,
"currentTax":21,
"inclTaxTitle":"Incl. Tax"
}
});
</script>
As you can see, all option's labels in the US have been turned into "null" values, while EU still shows proper labels. We're not using multistore view, nor multi languages, single store and single language. And out of ideas what could cause this ...
And help and clues would be greatly appreciated.