There is no cron_email_queue & cron_email_queue_recipients tables in my database. Not sending order confirmation emails, in magento 2

Question

My cron jobs are working per 1 minute. But order confirmation emails are not sending.

When I checked in my db, cron_email_queue & cron_email_queue_recipients tables are missing.

What to do? I'm using Magento 2.

Note: Account creation emails are reaching the user.

Run command php bin/magento cron:run & check cron_schedule table. — Jackson, Commented Dec 2, 2016 at 9:26
i already checked cron_schedule table. And it runs for every 1 mins. — Anu, Commented Dec 2, 2016 at 9:48

Rafael Corrêa Gomes · Accepted Answer · 2017-09-13 18:28:00Z

1

You can check you email queue in the table newsletter_queue than the core_email_queue used in M1.

answered Sep 13, 2017 at 18:28

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Teja Bhagavan Kollepara · Accepted Answer · 2019-04-09 08:54:58Z

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Those tables aren't there in my Magento 2.1.2 installation.

Check to see that the purchaser is getting the mails.

Sales -> Orders -> View Order and see if it says "(The order confirmation email was sent)" after the order number.

If they are getting the email and its you thats not recieving an order notification then:

Stores -> Configuration -> Sales -> Sales Emails -> Order -> Send Order Email Copy Method -> Separate Email

Bcc or "use system value" didn't work for me.

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answered Dec 7, 2016 at 19:58

Jason

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